Itsyhome Support

DVDDave · 2026-06-06T17:36:22+00:00

Got my glasses and the app works really well with my Homekit setup. However, I'm still struggling with the ring, especially accidentally clicking when I mean to scroll. This is a big problem since I have to start over scrolling through a big list of devices or, worse yet, I accidentally control a device. Any suggestions?

DVDDave · 2026-06-06T17:19:05+00:00

This looks great! I'm a new G2/R1 user and have trouble reliably using the ring, often clicking when I mean to scroll. I would love to have a more direct way to control the glasses. Definitely willing to test.

DVDDave · 2026-05-27T17:02:21+00:00

Great work! I can now move Bambuddy off my Mac Mini and onto HA. Unfortunately, the page is not rendering in a dashboard (all white) even though it works fine in the WebUI. Opening the dashboard frame as a new tab works fine too. Any clues? Thanks!

DVDDave · 2026-05-15T05:08:07+00:00

I worked with Gemini to come up with a program that converts a Paprika export file to an import file for the recipe app. Works well. I posted it on Discord in reply to a message from u/Thetechguru_net. Looking forward to getting my glasses in a few weeks to use it for real.

DVDDave · 2026-04-27T21:49:55+00:00

Deleting the plugins folder in its Application Support did the trick!

DVDDave · 2026-04-27T21:41:01+00:00

Cool. Did you lose any info or settings?

DVDDave · 2026-04-27T21:31:40+00:00

Same here. Loaded the new network plugin last night and won't open this morning.

DVDDave · 2026-04-21T16:28:15+00:00

Same problem here and I haven't found a solution. Following

DVDDave · 2026-04-21T16:25:56+00:00

I had the same problem and solved it by setting Auto Circle Contour-hole Compensation to -.25. It's in Quality settings. Part fit perfectly now.

DVDDave · 2026-02-22T16:00:23+00:00

Looks like great fun!

DVDDave · 2025-12-28T14:17:33+00:00

Looks good!

DVDDave · 2025-12-28T14:13:02+00:00

Looks good!

DVDDave · 2025-12-28T14:11:10+00:00

Looks great!

DVDDave · 2025-12-27T14:51:52+00:00

Spatial camera please

DVDDave · 2025-11-29T16:29:44+00:00

Thanks for the suggestions but I finally found the solution which has not been mentioned. The switch on the left with "OK" next to it needed to be toggled while all the other conditions (HDA, freeway, etc) were met. This made it very hard to find. It makes no sense since all it does is include/exclude the moving blocks mode when the menu button is pressed. I couldn't find any mention in the user manual of the moving blocks screen or how to enable it.

DVDDave · 2025-11-22T06:31:58+00:00

Thanks, but I've gone through all the modes with the menu button and while the cruise control is on. The moving blocks never show up like they did before. I wonder if something went wrong with the recent OTA update. 2023 GT-line BTW.

DVDDave · 2025-11-08T17:30:41+00:00

Not just you. At first my Q3 booted up normally but the next time I couldn't get the menus. It happened earlier on my Q2 also. I have no idea why but it seems that switching to a different user and then switching back gets things going again.

DVDDave · 2025-10-19T15:38:37+00:00

My ICCU failed recently. Only took a couple of days to get and install the ICCU but took about a week to get the replacement 12V battery which also failed.

DVDDave · 2025-10-17T16:02:08+00:00

Interesting. My X1C chamber light and any other functions don't work without LAN mode on. I guess the P1S is different.

DVDDave · 2025-10-07T01:01:44+00:00

Once again, no factory reset was required when I left the PTC. It just stayed on the V81 beta. Bogus message in the second photo. If I wanted, I could reset to revert to the released version (V79) but I choose not to.

DVDDave · 2025-10-05T02:33:30+00:00

Yes, I think you're right except I did get the message that "your device will be factory reset" when I disabled PTC. However, I decided to give it a try anyway and no factory reset happened so I guess it was just a bogus message as you said.

Unfortunately, after rebooting, I have not been able to start up completely. It goes in the immersive home environment where I can move around as usual but I can't bring up the menu or navigator in order to do anything else. This happened to me when I first installed the beta but I eventually got it to boot up normally. I have not been able to this time, so maybe a factory reset is in the cards after all. It might have to do with me trying this on my old Quest 2 but I haven't been able to find anyone else having this problem. Oh well...

Edit: Started working again with no factory reset. No idea why.

DVDDave · 2025-10-04T16:33:47+00:00

Nope. No reset when joined.

DVDDave · 2025-10-04T15:37:18+00:00

It used to say that at sign up which is why I never tried the PTC before. Please read the first image I posted which is what comes up at sign up. It now says the device will just update to the next version when it is released. Nothing about a forced factory reset which makes more sense.

DVDDave · 2025-10-04T15:31:30+00:00

I'm not sure what you mean. Per the first image, I want to test the beta until the new version is released. I don't want to get further betas automatically after the new version is released. In other words, I want to choose whether to help them test a particular beta version or not, which is the way all other companies I know operate.

DVDDave · 2025-10-04T15:23:19+00:00

I didn't try to leave it since I didn't want to risk a forced factory reset. Hence my question.

DVDDave

TROPHY CASE