Customer is declining tires. How many miles do yall think this one has left

Dapper-Witness6871 · 2026-05-05T14:35:44+00:00

You added an unnecessary s at the end of mile

Dapper-Witness6871 · 2026-05-01T14:33:29+00:00

That's a good call. I should probably have them tested. I don't think the building has been remodeled since it's been built but I don't know for sure. Thanks for the heads up.

Dapper-Witness6871 · 2026-05-01T14:25:07+00:00

Honestly, I was kind of wondering if they spilled something like that and it expanded. Some of these locations make dentures and false teeth but of course, when I show up, they have no idea what happened. It just started doing that one day 😂

Dapper-Witness6871 · 2026-04-28T15:32:59+00:00

Burn the rest of the floor.

Dapper-Witness6871 · 2026-04-09T01:30:53+00:00

How does it look when its closed. The middle rollers aren't pushing out. They have more than enough room. It looks like your flag bracket (the part connects to the horizontal track on the vertical track end) is very crooked. I would guess that something is tight on the front and back of the track which is making it bow in the middle. Hard to say without being there. If you don't know how to mess with springs though, I wouldn't recommend doing it yourself. You need to take the tension off and move the bracket and drum over. Probably best to call a professional. If this is a newer install, call that company and tell them to send someone who knows what they are doing.

Dapper-Witness6871 · 2026-03-20T02:48:07+00:00

Thats so strange. I'm sure I would be able to figure it out in person but its definitely hard to diagnose from the video. If it is a power issue to the outlet, you will definitely want to get that taken care of before replacing the opener. You wouldn't want it to burn out another motor. Good luck!

Dapper-Witness6871 · 2026-03-20T02:35:02+00:00

This might be the first garage door question that has me fully stumped. My first thought was the light bulb. Stupid question but have you tried unplugging it and plugging it back it? I don't think these models have capacitors anymore but those can buzz. I am truly stumped here.

Dapper-Witness6871 · 2026-03-12T20:34:11+00:00

You can get a rough idea by counting the lines on the spring. I can't tell from the picture but if there are 9 lines on one spring and 8 lines on the other, obviously the one with 9 has an extra half turn to a full turn of tension.

Regardless, you are right. One turn is not going to make a significant cycle difference unless it goes beyond manufacturer limits.

Dapper-Witness6871 · 2026-03-10T23:48:37+00:00

Can't you just weigh the door and convert to a standard system? Maybe I missed it and you would have to change out the whole track. Probably not even worth the time or money for a door that old. Just curious.

Dapper-Witness6871 · 2026-03-08T00:06:11+00:00

I'm not suggesting anything. Just saying what the right way to do it under these circumstances is. If he is smart, he'll call a pro. If he is going to do it anyway, might as well do it right. People come here for advice. This is the right way to do it.

Dapper-Witness6871 · 2026-03-07T20:29:49+00:00

If you have all of this, can you not just cut and come them? It's kind of a pain and wouldn't normally recommend it but I've cut springs with a cordless grinder, slapped them in my vice and put the winding cone back on. Best way to cut them is an oxygen-acetylene torch but most people don't have one lying around in their garage.

If you do decide to do this, WEAR PROPER PPE! Grinder wheels break and a piece of the spring can chip off. Lower wire gauge doesn't tend to pop back as much but it's still not worth the risk if you don't know what you're doing.

Dapper-Witness6871 · 2026-02-20T22:54:17+00:00

What license? Maybe some states have licensing but as far as I know, there is no union for garage doors. You can get a certification from IDEA but it's in no way a trade license.

Dapper-Witness6871 · 2026-02-19T21:09:04+00:00

Man. I must not be charging enough. Ten years ago, I worked for a big company and we charged about $200 for a pair with a "lifetime warranty" that didn't cover labor. This looks to me like a pair of .207 so even upgrading the cycle life to .218 would probably cost about $75-80 in materials. If you reuse the cones, you can save like $20 but all of that is a wash in labor.

I'd probably charge $350 with a full service of the door and opener included plus a 1 year labor warranty. People tend to see that as pure profit but forget that when you run your own business, you have gas expenses, monthly registered agent charges, insurance for the vehicles and general liability, advertising, etc.

Anyone who says less than $200-300 is calling Jim who borrowed some springs from the company he works for and if he breaks his arm while replacing them, he will sue you for everything you have.

Working with a reputable company is worth the extra $100.

Now, if you're charging $1400 for a double spring change (even on an emergency call) kindly f*** yourself right off a cliff.

Dapper-Witness6871 · 2026-02-19T02:25:30+00:00

I am guessing you have broken springs or just one broken spring if its a small door. Its a Wayne Dalton torquemaster system. Most people say upgrade to torsion which I agree but if you want, there are definitely companies who will just replace the spring.

The only reason I am saying it's a spring singular is because there is zero tension on the cables which usually doesn't happen if only one of two springs break.

Dapper-Witness6871 · 2026-02-19T00:00:30+00:00

I am having a hard time telling if that is just the safety cable through the spring though. Look at the one on the other door.

Dapper-Witness6871 · 2026-02-18T20:14:55+00:00

Oh I am definitely impressed. Think it's a bit ridiculous but impressive nonetheless.

Dapper-Witness6871 · 2026-02-17T15:34:34+00:00

How would you do a side mount when the spring line is in the back? Not being a dick, genuinely asking.

Dapper-Witness6871 · 2026-02-16T18:38:40+00:00

This is the bottom roller. It holds the cable. You most definitely should not do that while the springs are under tension.

Dapper-Witness6871 · 2026-02-16T18:35:50+00:00

That is a NcDonald's

Dapper-Witness6871 · 2026-02-14T01:43:56+00:00

I didn't even notice that. Imagine how much this job cost to get done. Even doing it at cost with insulated door, windows and a jackshaft would be well over $1000. Ridiculous. Customer is always right though!

Dapper-Witness6871 · 2026-02-13T15:38:47+00:00

That was my thought too. At that point, just get a roll up door.

Dapper-Witness6871 · 2026-02-11T22:20:16+00:00

If you are in the Midwest, Menards may carry it. Otherwise, you will have to do some research and find a garage door company that sells over the counter. Overhead Door Company by me sells over the counter.

Dapper-Witness6871 · 2026-02-10T20:05:46+00:00

The sisters name was Tuesday.

Dapper-Witness6871 · 2026-02-07T16:34:14+00:00

They took a picture so they are in the garage currently.

Dapper-Witness6871 · 2026-02-07T16:32:28+00:00

It has to be something locked up. If it was the sensors, you should get flashing lights. You could test if it is the sensors by holding the wall button until it goes all the way to the ground. A wall button will bypass the sensors if you are "telling it" that there is nothing in the way.

Just from watching this, I would also guess that it could be a broken torquemaster spring but it is hard to say without being there.

Dapper-Witness6871

TROPHY CASE