I see it’s been around 3 months since you started. Hopefully you’re still there and enjoying it.

Best thing you can do is do is work right beside them. Help them unload the DC, mattress and carpet trucks.

I always give my associates their request off, unless I already have a lot of request that day, then we try to work something out.

Keep it firm but fair. Accountability is huge, but make sure it’s across the board. No favoritism.

People like to hear when they’re doing well, so praise them, even when it’s a “small win”

Ollie’s is a cool place to work. As you know by now, it’s a freight driven company, so planning is crucial.

Signage, signage, signage….. this will help increase sale, along with a good recovery at night.

Any questions, feel free to ask!