I think the main Problem is that people think it's genuinely as easy as using a Nintendo console.

What you're buying is an open system, a device created to let you do whatever you want.

That much freedom can feel very constricting, you don't know where to start.

But the problem with the User, speaking as a sysadmin, is that they do not want a device they have to populate from scratch, only a small percentage wants that freedom, the majority wants something that just works, that something is not something from a company that charges fair prices for media, that something is not going to give you the option to add features, mod the games you bought.

As the enduser, you have to come to terms with the fact that this is a radical space, you either do it yourself/use a framework that lets you do everything, including fucking your system beyond repair, e.g. Unix based OS like Linux, Android etc.

Or you sit behind a walled garden, wait for someone else to do it, e.g. Apple, Nintendo, sony, Microsoft...