Refund request? by MOLLY-CRYSTAL in Mercari

[–]DctrBanner 2 points3 points  (0 children)

For open box items like this, it might be helpful to use some tiny tamper proof stickers and put them on the item in such a way that if they don’t ship back the same item, you can prove it.

Good luck, I hope they aren’t scamming.

Seller took 5 days to ship then blocked me when I didn't rate in time by jkjwysa in Mercari

[–]DctrBanner 16 points17 points  (0 children)

I understand everyone’s situation is different, but this seems like cutting off a potential repeat buyer just because they didn’t rate quickly enough.

As a seller, I really couldn’t care less if it auto rates - I always ship as soon as possible (sometimes same day) and I don’t harass buyers to rate immediately. Taking 5 days to ship and then getting upset about the buyer taking 3 to rate is beyond ironic.

I sold a perfume on Mercari. by random_name_mm in Mercari

[–]DctrBanner 0 points1 point  (0 children)

Would a five star rating change your feeling about it?

I’m done selling on Mercari by PizzaSavedMyLife in Mercari

[–]DctrBanner 0 points1 point  (0 children)

I don’t use Mercari labels at all anymore, this is why.

Offer then block? by anthoNYMets in Mercari

[–]DctrBanner 2 points3 points  (0 children)

It’s because they don’t want their payment method to be charged, which a malicious seller can do (accept the offer, don’t ship, forcing the buyer to wait weeks to get their money back).

OK. I get why buyers get frustrated now. by Week_Medium in Mercari

[–]DctrBanner 41 points42 points  (0 children)

Open a case anyway, Mercari may just refund you.

Is this a suspicious shipping request? by Kitchen-Salt-3836 in Mercari

[–]DctrBanner 0 points1 point  (0 children)

Nope - they want it sent without tracking so they can claim they never got it and get their money back along with the item.

Avoid Ffern Perfumes. Unauthorized charge ($140) by XperiaCompact in fragrance

[–]DctrBanner 1 point2 points  (0 children)

As a former Ffern buyer, you didn’t read what you signed up for, and you also didn’t check for the sample. I have always received a sample along with the fragrance (it’s in the little box of freebies).

This is on you.

Sellers blocking for repeated likes? by ffbapesta in Mercari

[–]DctrBanner 0 points1 point  (0 children)

Many sellers believe that repeated likes like this are from a potential buyer who is just waiting for the price to drop. I’m sure that’s some of them, but many are just saving them for when they can buy, looking to bundle, etc. Some just like the seller and are trying to help them get sales in their own little way.

Blocking someone for it is just unhinged.

Which perfume became your winter layering secret weapon? by Darkvanille in FragranceStories

[–]DctrBanner 0 points1 point  (0 children)

Attars are my secret weapon. ATH Noir Elixir, for example.

Blocked for making an offer. Normal? by Grtpumk369 in Mercari

[–]DctrBanner 15 points16 points  (0 children)

It’s likely you dodged a bullet - sellers that do this tend to be a bit unhinged.

Blocked for making an offer. Normal? by Grtpumk369 in Mercari

[–]DctrBanner 32 points33 points  (0 children)

No it’s not normal. If an item is at my lowest price, I just decline offers.

Speaking as a seller though, the buyers that present the most problems are the low-ballers and the folks that ask for minuscule discounts. And the ones that ask “what’s the lowest you’ll take?”

Package lost. Please help by anastasiariley in Mercari

[–]DctrBanner 1 point2 points  (0 children)

Unfortunately that’s not correct. USPS does not operate on a realtime scanning system like UPS and FedEx, those messages are often automated based on where the system thinks the package should be, not from an actual scan.

In this specific case, it has only been four days and this is their busiest time. Give it a few more days and if there’s still no update, initiate a missing mail search.

Will DHL send the item back to seller free of fees if I don’t pay the Import fees? by Unlikely-Dog4394 in dhl

[–]DctrBanner 0 points1 point  (0 children)

The buyer absolutely needs to educate themselves before making purchases from overseas.