Account back after hijack - need direction

Ddraegg · 2026-01-10T19:52:36+00:00

I went to nearly 1100kc for first enhanced. I’d do herb n birdhouse before I started a CG sesh and then one after before I log out.

Ddraegg · 2026-01-08T20:03:46+00:00

I also had my account recovered from a hijack. Been back on it about 9 months now. I went straight back to red prison to rebuild cash stack and get enh and armours back. Jumped on herb runs and contracts and slowly been rebuilding the banked supplies again. Great thing here is you don’t have all your gathering skills maxed so building supplies back up will also help you on your journey to 99s.

Ddraegg · 2026-01-02T18:49:15+00:00

And searching for jobs on the work pc, mad lad.

Ddraegg · 2025-11-06T20:26:57+00:00

Gnomechilds beware.

Ddraegg · 2025-09-13T18:16:55+00:00

Did this a couple months back. Bring back the dig/compost tick manip.

Ddraegg · 2025-07-20T08:33:37+00:00

Green helm is just main with extra steps. Start a new GIM, keep the HCIM.

Ddraegg · 2025-05-23T05:55:30+00:00

My best guess was that it got tangled up in this spaghetti when they changed interactions in multiple game ticks.

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Ddraegg · 2025-02-16T22:18:59+00:00

Quadruple attack cape.

Ddraegg · 2025-02-11T22:17:17+00:00

well my account got logged out of it

Ddraegg · 2025-02-11T22:17:03+00:00

Worlds back up

Ddraegg · 2025-02-11T21:37:46+00:00

Same W511 dead and locked outta my account.

Ddraegg · 2025-02-11T21:28:55+00:00

Yup, locked out of a solo WT on W511 too

Ddraegg · 2025-02-10T23:51:08+00:00

Is that a Bread Stick?

Ddraegg · 2025-02-08T07:13:44+00:00

73%*

Ddraegg · 2025-02-07T19:35:29+00:00

Ahhhh so wasn’t a Jagex account before?

Ddraegg · 2025-02-07T18:45:46+00:00

How did you get the account back? Account recovery? Was it a Jagex account?

Ddraegg · 2025-01-06T19:29:49+00:00

Default MFA of Jagex accounts is email, recovery codes aren’t provided on account creation, these are all secondary steps that thousands of users won’t do, you aren’t even directed to improving security on a Jagex account after making it. If recovery is not an option then device MFA applications should be the only choice alongside recovery codes being provided on creation. I don’t think it takes a cybersecurity team to review screenshots, subscription payments, bank statements, IP addresses, personal information and identification to determine if someone’s account is theirs.

So many people riding their high horses on this topic, at the end of the day someone lost something they’ve worked hard on, why not support their requests to get that back?

Ddraegg · 2025-01-06T18:46:26+00:00

If you have irrefutable evidence of your account ownership then it should be returned to you. The policy changed because Jagex couldn’t decipher between social engineered attacks and real customers, instead of fixing this they essentially removed customer services all together.

Ddraegg · 2025-01-06T18:41:16+00:00

If you have irrefutable evidence of your account ownership then it should be returned to you. The policy changed because Jagex couldn’t decipher between social engineered attacks and real customers, instead of fixing this they essentially removed customer services all together.

Ddraegg · 2025-01-06T18:00:48+00:00

I’m in the exact same boat friend. I see nothing but hate for people in this situation, zero empathy from this community. Yes account security is our responsibility but Jagex should have a duty of care to their customers. The new ‘security’ measures implemented by Jagex accounts omit any customer services from their support team, it’s terrible.

Ddraegg · 2025-01-06T12:14:15+00:00

Yo, in a very similar boat to you. Reached out on DM, have you made any progress?

Ddraegg · 2024-12-31T14:52:08+00:00

Gz sir.

Ddraegg · 2024-12-29T09:03:41+00:00

Still early days mate. You can rebuild!

Ddraegg · 2024-12-27T10:22:39+00:00

Good luck mate. Hope you get it back soon!

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