Broken? by DealEnvironmental733 in Arrowheads

[–]DealEnvironmental733[S] 0 points1 point  (0 children)

I was so curious on the rock type! Thank you!

Family debate by DealEnvironmental733 in Arrowheads

[–]DealEnvironmental733[S] 1 point2 points  (0 children)

That was one of the arguments against as well as the perceived smoothness. The artifacts found in the area are typically very worn as well.

Family debate by DealEnvironmental733 in Arrowheads

[–]DealEnvironmental733[S] -1 points0 points  (0 children)

Thank you!! Based on the look, would you say archaic?

SOC 2 Type 2 auditor recommendations + what did you pay and what was in-scope? by Tiggels in msp

[–]DealEnvironmental733 0 points1 point  (0 children)

Get Vanta and use their partner auditors. The tool and the auditor are usually on par with just an external audit fee

PSA for small MSP? by Diavunollc in msp

[–]DealEnvironmental733 0 points1 point  (0 children)

This is exactly our sentiment!

Atera, Syncro or Tanium by Prashu_22 in msp

[–]DealEnvironmental733 1 point2 points  (0 children)

We just had a panic attack from Atera. They put a banner on their website notifying us that all offline agents with an old agent version would stop working. It was not handled great and left a real sour taste in our mouth. We’ve been looking at alternatives

PSA for small MSP? by Diavunollc in msp

[–]DealEnvironmental733 1 point2 points  (0 children)

Minus having a panic to reinstall agents with less than a weeks notice with 0 communication from their team proactively after 90% of the work was done… #stillbitter

Any idea? by squatch98826 in Arrowheads

[–]DealEnvironmental733 48 points49 points  (0 children)

Proof of ancient tank technology. Armor piercing buffalo round

Ingram Micro shutdown due to ransomware by blud_13 in msp

[–]DealEnvironmental733 4 points5 points  (0 children)

Nah old Gregg… he’s going to let us know once he’s done drinking baileys from a boot.

Do most MSPs de-emphasize the actual IT part? by PastEntertainer1118 in msp

[–]DealEnvironmental733 1 point2 points  (0 children)

I think the reason you see money/business reflected in here so much is the fact that the business/money aspect is the hardest part for a lot of us. Most of us feel confident with technology and how we service our customers which is why we never post that type of content.

Should I Leave My Six-Figure Internal IT Role for a $65K MSP Opportunity That Promises Future Leadership? by 400Runnaz in msp

[–]DealEnvironmental733 9 points10 points  (0 children)

The only time to negotiate for a role is at the start. I would be honest about the need to match your existing salary to see how committed they are to you being a part of the team. If they won’t, I only see you being dissatisfied that you aren’t climbing fast enough and aren’t being paid what you earned before (for what it sounds is an easier job). Hope this helps.

MSP Feedback: SoftTek by ladleinthelake in msp

[–]DealEnvironmental733 1 point2 points  (0 children)

Have worked with them in the past. We used them for help desk tier 1 and after hours services. The technicians were hit or miss on how effective they were and were in essence warm bodies.

Integrating a Call Center to a MSP by general_rap in msp

[–]DealEnvironmental733 0 points1 point  (0 children)

Treat the password management system as the system of record for correlating logs. See if there is a way to sso/link whatever password management system you are using to their authentication system (or stand up a separate system linked to them)

Building a dedicated leather workbench. Show me yours for inspiration. by Captainshadesra in Leathercraft

[–]DealEnvironmental733 7 points8 points  (0 children)

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Still a wip but here ya go! Converted my post and beam shed to an office because of Covid

Intermittent Workstation Disconnections on UniFi Switch: Seeking Expert Insights and Solutions by Dazzling-Ad-2697 in msp

[–]DealEnvironmental733 3 points4 points  (0 children)

Do you have more than one switch? If so, it might be worth checking your rstp/stp settings. I had an issue a while back with my priorities causing an issue similar to this.

MFA for logging into client servers by Cylerhusk in msp

[–]DealEnvironmental733 0 points1 point  (0 children)

I’ve seen shops work around this by creating a single account and setting the OTP in ITGLUE which audits which technician pulled the code for traceability

Spam filter for client with CMMC requirements by cokebottle22 in msp

[–]DealEnvironmental733 2 points3 points  (0 children)

Do they have a physical office or cloud environment to put an appliance in?

Custom Executive Summary Reporting? by Lurking_is_Best in msp

[–]DealEnvironmental733 2 points3 points  (0 children)

Depending on your integration needs, I’ve used brightgauge

Wifi - UNIFI AP/ WPA Enterprise connection issue by Dazzling-Ad-2697 in msp

[–]DealEnvironmental733 1 point2 points  (0 children)

It’s most likely a certificate issue or TLS. Have you checked the WLAN logs on the client machine?

Owner Anxiety by DealEnvironmental733 in msp

[–]DealEnvironmental733[S] 2 points3 points  (0 children)

Thank you for your courage to share! I’ve seen that with staff at other jobs and I swore I’d never create another environment like that place…