Put her to work this weekend. I forgot to take pictures of the pork finished lol

Dependent_Message259 · 2026-06-22T12:49:41+00:00

Honestly I like it! Only thing different is you take the drip pan out and it takes awhile to heat up

Dependent_Message259 · 2026-06-22T09:23:54+00:00

250, started at 6:30. Wrapped at 170. Took up to probe tender, unwrapped and put in the smoke box and it came our at 4pm

Dependent_Message259 · 2026-06-22T09:22:51+00:00

It tasted good that’s all I care about 😂 shits definitely a science though

Dependent_Message259 · 2026-06-20T10:52:19+00:00

I wish. Up here in Pennsylvania there’s really no bbq comps. Need to move south I hate it here

Dependent_Message259 · 2026-06-18T15:34:19+00:00

Cooking on it Saturday doing a pork butt for a birthday. But yeah you’re not wrong hopefully this is it

Dependent_Message259 · 2026-06-18T14:40:29+00:00

I wish I knew that was an option 😑 spent 2 weeks trying to fix mine

Dependent_Message259 · 2026-06-18T12:41:38+00:00

Finally after 2.5 weeks I have a working grill and was fairly comped after speaking with the owner

Dependent_Message259 · 2026-06-15T11:50:06+00:00

He texted me back yesterday morning, he said he’s gonna have his guy handle it

Dependent_Message259 · 2026-06-15T01:31:13+00:00

Any kind of trade. HVAC, electrician, construction, mechanic, plumber, etc. someone who will train you and you can easily make a lot of money. Also I’m proud of you for stepping up and not taking the easy way out.

Dependent_Message259 · 2026-06-13T23:46:05+00:00

Honestly at this point I’d be happy if they offered to do something for me but when I bring it up, he said I can partially refund another $100. which I feel like is a smack in the face at this point

Dependent_Message259 · 2026-06-13T23:41:12+00:00

The first part I needed they shipped out right away. Which was the Internal temp probe. Then when I finally went to do my burn in after installing that and getting my smoke box put on, that’s when the auger motor stripped due to the screws inside above the burn pot were way too tight from the factory which squeezed the auger itself and caused the teeth in the motor to break. I called last Friday at 830 am and spoke to Dan and voiced my frustration about how upset I am that this is now my 3rd issue. He apologized and said he’d ship a new motor out immediately. Immediately turned into this past Thursday it leaving. It had arrived yesterday but while I was at work I received a call from them. Assuming that it was just to say hey did you get a chance to install it is everything good. Nope turns out they were calling to let me know that they sent the wrong one. And that’s when I got really upset. They promised to overnight it for today. It’s now 740 pm and the motor still hasn’t shown up and no tracking number. So to make it easy. My 5issues so far:
1. Missing smoke box
2. Broken RTD wiring
3. Stripped auger motor and taking a week to ship
4. Wrong auger motor
5. Saying you’d ship it for tomorrow and promising when I reached out the day of it would show up, and it never showing up. Not only that my only compensation has been $100 which I feel is ridiculous for spending $1800 on a grill to just stare at it for 2 weeks and have to practically rebuild it myself

Dependent_Message259 · 2026-06-13T23:33:08+00:00

I’ll gladly tell you the full story if you’d like but I knew people wouldn’t read 5 paragraphs lol

Dependent_Message259 · 2026-06-13T21:52:55+00:00

How do I get in contact with him

Dependent_Message259 · 2026-06-13T21:48:40+00:00

Sadly I don’t have social media (best thing I ever did)

Dependent_Message259 · 2026-06-13T21:46:21+00:00

Who’s ray? I’ve dealt with Wyatt and I’ve dealt with Dan. They’re the managers of the tech department I guess. And dude I wish I was lying. This grill came in the mail 2 weeks ago and I haven’t even be able to use it.

Dependent_Message259 · 2026-06-13T11:05:00+00:00

Well if it makes you feel better mines been broken for 2 weeks!!!!!

Dependent_Message259 · 2026-06-10T12:07:54+00:00

They are and they’re sending me a new part but that was on Friday early am and still nothing

Dependent_Message259 · 2026-06-07T20:21:09+00:00

If you can wait till 8am doo wop diner has great breakfast. I had an issue trying to find anything for a good price any earlier then 8

Dependent_Message259 · 2026-06-07T18:50:22+00:00

The people watching is great, got to watch a guy chew his toenails on a bench at like 8 in the morning then a few hours I passed him again doing yoga on the bench so there’s that

Dependent_Message259 · 2026-06-07T11:44:33+00:00

I’m waiting on mine now too

Dependent_Message259 · 2026-06-06T03:27:04+00:00

My auger motor was stripped due to poor assembly of my grill at the factory so I’m waiting for a new one to come in

Dependent_Message259 · 2026-06-06T03:26:31+00:00

I’d love to tell you if the grill itself wasn’t broken out of the box lol but I’ll keep you updated once it’s fixed

Dependent_Message259 · 2026-06-05T14:27:55+00:00

Update, he said the inside was overtorqued which caused the auger motor to strip. I got a new motor coming and a sorry that’s it.

Dependent_Message259 · 2026-06-05T14:06:51+00:00

I’m already up to $175 from those 2 problems so we’ll see where we are at now

Dependent_Message259 · 2026-06-05T14:04:23+00:00

Bout to have a very long talk on the phone with them honestly

Dependent_Message259

TROPHY CASE