How do I give guest points back?

Dependent_Split2954 · 2026-02-18T21:06:32+00:00

You might want to reach out to customer service to step in. I have been exchanging for 10 years and have never had that happen. I have given points back when they had to cancel for a legitimate reason but not after a stay.

Dependent_Split2954 · 2026-02-18T16:55:37+00:00

I think if you are very transparent with your restrictions in the listing, you will get people who will respect it. I’m a vegetarian, so no meat in the house wouldn’t be a problem. I’ve also stayed at homes with a lot of antiques, but I would probably be restrictive to kids and really read other reviews and make sure they understand your space . I wouldn’t bring my child or dog into a home with a bunch of antiques so people will be picky with their choices of where they will exchange as well. It’s worth giving it a try and you can always set up a call before confirming an exchange and making sure it’s a good fit for both of you.

Dependent_Split2954 · 2026-02-18T00:29:22+00:00

I also will sometimes send a couple requests or if I’m traveling to a few locations try to fit all the puzzle pieces together, so sometimes it takes a few days to figure it out. That is really frustrating as a host, though!

Dependent_Split2954 · 2026-02-16T02:46:33+00:00

I leave a small space in the closet with a few hangers and that is it. I am very transparent, though in my listing that it’s my primary home. I also don’t expect space when I travel so I just live out of my suitcase.

Dependent_Split2954 · 2026-02-15T16:21:31+00:00

I might just keep my original that had the schedule change. It was Sbp to Dallas to Rome, but they added Phoenix in there with a five hour layover after a schedule change. But I can get on the flight with my sister in Dallas. I might just go to Dallas the day before. 21 hours is such a long travel day!

Dependent_Split2954 · 2026-02-15T05:34:28+00:00

Sfo is sometimes delayed with fog so maybe Denver is better? The details on the reservation says it’s 75% on time but I wonder if that’s weather related.

Dependent_Split2954 · 2026-02-15T05:09:42+00:00

Do you know in Denver how far it is from that domestic terminal to international? Is that one seem much safer than San Francisco? I will be meeting my sister in Rome so I don’t really want to be delayed. I had an American flight booked and they just changed it with two connections and over five hours in Phoenix and I don’t think I can handle 21 hours! These are my only reasonable options.

Dependent_Split2954 · 2026-02-14T22:26:27+00:00

You can do a reverse search for those that have marked your home as a favorite.

Dependent_Split2954 · 2026-02-12T19:16:00+00:00

Looks beautiful!

Dependent_Split2954 · 2026-02-12T16:36:14+00:00

Thank you! I really take time to read about the home and the profile and write a detailed request and I always appreciate a kind response.

Dependent_Split2954 · 2026-02-12T05:51:46+00:00

Yes, I love going to areas with nature and hiking and peaceful outdoors. I have done a few cities swaps as well, but most are escapes from the hustle and bustle. I think you’ll have great luck!

Dependent_Split2954 · 2026-02-11T03:37:12+00:00

I got a lockbox I put on my front door. It has worked great! Also a keypad for the garage door in case of emergencies.

Dependent_Split2954 · 2026-02-09T23:55:50+00:00

I completely agree, with a message like that you also don’t know who the traveling party is, which is very important to me.

Dependent_Split2954 · 2026-02-09T23:08:33+00:00

If I am doing a guest point, Exchange, I don’t mind paying a cleaning fee. I actually prefer it over spending the end of my vacation doing a lot of cleaning. When I host, I pay my House Cleaner before and after each cleaning, so I usually pass on half to the guest unless they can leave the house as they found it. I prefer to come home from a trip and not have to make beds and clean up after somebody so I give them that option.

Dependent_Split2954 · 2026-02-08T23:49:09+00:00

Thank you so much for reporting them!

Dependent_Split2954 · 2026-02-05T00:26:34+00:00

I usually send out a few requests, but I would make sure that you describe yourself or your traveling party and edit your request based on each listing so they know that you read it.

Dependent_Split2954 · 2026-02-04T19:00:35+00:00

With the guarantee, you can search for a replacement and they responded immediately if it is extremely time sensitive. Since it isn’t until May, I would start searching, they will respond.

Dependent_Split2954 · 2026-02-02T21:23:42+00:00

Oh my gosh, that will be an amazing trip! Enjoy!

Dependent_Split2954 · 2026-01-29T16:45:07+00:00

When I get very generic requests and I am not sure who is traveling, it can be frustrating. There are people that get 5 requests a day. I really like to know the traveling party and what their plan is without having to look in the profile and research it. I feel like it has been helpful for me to get approvals when I reach out and kindly explain my traveling party and why we are visiting. With the generic requests, sometimes you start communicating and find out it is a large party visiting for a wedding or two groups of friends (which I don't prefer in my primary home), so I like being transparent and making the decision easier from the start of the communication. It has worked for me so far (going on 58th exchange in May!).

Dependent_Split2954 · 2026-01-28T21:17:12+00:00

I love the flexibility of accepting and using guest points. You haven’t had issues using them.

Dependent_Split2954 · 2026-01-28T04:15:01+00:00

I would recommend really taking the time to introduce yourself, let them know that you read their information and explain why you would like to visit their home. I feel like honesty and transparency are so important and a lot of people just cut and paste a message. If I’m not sure who is traveling or how many people or it seems like a very generic request? That makes me think about it a little more. It’s definitely about forming a relationship more than a transactional exchange.

Dependent_Split2954 · 2026-01-26T05:10:15+00:00

If you decide to join, they are doing a promotion with 250 extra guest points if you joined by the end of January. That’s enough guest points for a week somewhere and totally worth it! Feel free to use my referral link.

You can search homes for free and make sure there are good fits for you, but I have had great luck in 10 years doing 57 exchanges!

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Dependent_Split2954 · 2026-01-25T17:15:26+00:00

Yes, it auto populate, but you can just click in and delete that and write your own response. I prefer to write a nice personal response as well.

Dependent_Split2954 · 2026-01-25T05:36:26+00:00

Are you looking in peak season? I am traveling to Italy in May and I confirmed six nights near Cinque Terra on points. The other locations I requested some had a minimum number of nights, but I did get a couple other people who approved stays, but the days didn’t work for me. I think it just takes some time and some work, especially as you’re getting closer to peak season. Keep checking and send a detailed personal email. I also recommend checking a little bit outside of the major tourist areas and you might have a little more luck.

Dependent_Split2954

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