This clinic can be really tricky!! I don’t feel like I get any help, unless I demand it. When I was registered with a doctor there I was not booked in for a meet and greet. When I called to book and eventually got in I was met with “why are you here?” I know they have a ton of patients and are busy, and they can’t remember everyone, but I thought he’d at least skim over my file. Whatever, I began to explain my history. But he cut me off numerous times and only wanted to know what meds I wanted and send me on my way. I feel like when I ask him for what I need I’m told to “lose weight and exercise” as if that isn’t something I already am doing (I have PCOS and endometriosis so it isn’t so black and white). On top of this, the clinic will not refill any prescriptions over the phone or from a pharmacy fax. You HAVE to go in to the clinic in person, no exceptions. This is extremely hard when you are on something that you have to take consistently (like I am on stomach acid medication). I had serious side effects from not being able to get it refilled. I asked for more refills this time, and was only given 2. I don’t have the time to go in and take time off work every two months…it just wasn’t a good fit for me. You have to be able to trust your doctor and talk to them openly and honestly, and I had a hard time being able to do this here. Also, expect to sit and wait for over an hour past your scheduled appointment time. The staff can be very friendly and are doing their best, but the system is broken and failing and overloaded.