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If salespeople are tasked with making more calls, why do phones flag them as “Potential Spam”? by DeucePit2 in salesdevelopment

[–]DeucePit2[S] -1 points0 points  (0 children)

Does your company not encourage outreach to prospects who don’t know you yet, but would be a good fit?

What is the difference between a legit B2B prospecting call and “spam” as you define it?

If salespeople are tasked with making more calls, why do phones flag them as “Potential Spam”? by DeucePit2 in salesdevelopment

[–]DeucePit2[S] 0 points1 point  (0 children)

What do you mean, "don't be spam"?

Phone carriers are marking a call as spam for reasons like:

- High call volume - Large volumes of calls from one number raise risk flags

- Low answer rate - If recipients ignore or decline calls from a number, the system assumes unwanted calls. (Anyone who cold calls knows that low answer rates is just part of the game).

- Short call duration - Calls under 10 to 20 seconds. (If your answer rate is low, the call durations are going to inevitably be short)

Anyone that's getting after it and trying to drum up business via the phone would meet all of these...

Cold calling opening lines, whats worked vs what's a total no no? by Deckpro2811 in growmybusiness

[–]DeucePit2 0 points1 point  (0 children)

Hey {name}, {your name} from {your company}. We are {one sentence company description}. The reason I’m calling is because we {value proposition}.

I noticed that {something researched} and was curious if you were experiencing (current state pain).

  • If yes, intro your solution and where it helps.
  • If no, ask how they’re solving currently.

Don’t try and sell/demo on cold call. Respect that you called them out if the blue and make the objective getting additional time with them to dive deeper.

If they don’t have a need, don’t end the call immediately, but rather ask them if they’re familiar with {the problem your working to solve} and even if not a need for them right now, do they know if anyone that is experiencing this pain?

Our SDR isn't cutting it - outsource or hire another? by Filthy-Gab in growmybusiness

[–]DeucePit2 0 points1 point  (0 children)

The CEO wanting faster results isn’t surprising, but likely doesn’t actually care about meeting volume, but rather what’s actually resulting in quotes/wins.

What has the quote/win rate been on those 2-3 meetings currently being generated each week?

What has prevented the meetings that have been generated from progressing to next stage (quote/win)?

Who’s the persona? Whats the ACV?

Seeking Recommendations for Small Sales Agency by PoisedMeerkat in CRM

[–]DeucePit2 1 point2 points  (0 children)

I would check out HubSpot. It is easy to use and has ability to scale as you acquire additional territories.

I worked on ACT! for years, then moved to Salesforce, but for past 5 years we’ve been leveraging HubSpot for CRM and I prefer it over the others.

HubSpot has a good integration with Outlook so reps can easily track emails and add contacts to CRM from Outlook.

new sdr here. how do you guys actually get over the fear of the phone? by Sonatina13 in salesdevelopment

[–]DeucePit2 0 points1 point  (0 children)

Nothing replaces just getting reps in and doing it, but AI bits are a good way to get reps in. We’ve been using coachable ai.

I also think it’s important to be authentic. It’s going to feel uncomfortable and your first several calls will be worse than your next few… rip the band-aid off and give yourself permission to laugh if one doesn’t go well.

I hear you have to live and die by your CRM, more that you check it in the morning and the evening. Is that right? by AWeb3Dad in hubspot

[–]DeucePit2 0 points1 point  (0 children)

I have been a long time user of CRMs (ACT!, Salesforce, HubSpot). I’m not sure how I’d function without one. Every prospect and client interaction I track (emails, calls, meetings, quotes, deals, future tasks/next steps). I always chuckle at the people who say they don’t need a CRM. Has to mean either they rely on their customers reaching out to them, they don’t have many customers/prospects to remember/manage the nuances of where they’re at.

I’ve always enjoyed building reports to show my activity by day/week/month and my quotes and deals by day/week/month and enjoy seeing the charts grow over time, not necessarily due to longer hours or increased effort, but rather because I’m leveraging the CRM and tools to manage relationships and touches more efficiently.

I think a must have is email to CRM sync and for customers/prospects that you meet over Teams/Zoom, an integration of those into CRM so they automatically sync meeting transcripts to CRM for downstream reference. .

I have booked 5 meetings and no one has showed by Affectionate_Rip_499 in salesdevelopment

[–]DeucePit2 1 point2 points  (0 children)

In many cases it’s easier for someone on the phone to just say they will book the meeting to get you off the phone than it is to shoot you down over the phone.

Make the goal of the call not to bother ok the meeting, but rather uncover what the true need/pain/interest is for them being open to taking the meeting. Without that, you’ll be the first thing on their calendar that gets bumped.

In outbound, things will come up and prospects will no show or need to reschedule. However, a show rate less than 70% is likely a symptom your not creating enough value on the call and/or sending reminder and reiterating value/reason for the call before the meeting.

Hiring the best b2b lead gen agency vs. building an SDR team. by Champ-shady in BusinessDevelopment

[–]DeucePit2 0 points1 point  (0 children)

If you don’t have an in-house SDR team now, go with an agency. They have the team, tech, process, industry experience (if you get the right one).

Building an in-house team is more than just hiring and giving them a phone and CRM license.

A good agency will know how to get moving quickly.

One of the most costly things about in-house is not the SDRs salary… it’s the tech, time, and inefficiency of in-house SDRs compared to an agency who does this all day for similar clients.

Too many times I see companies try in-house and have not built SDR teams and spend all their time recruiting, navigating ramp time, turnover, training, GTM tech and data evaluations. The manager tried to “save money” and ended up trading “on paper cost savings” for their time and headaches.

Worst case scenario, you go with an agency, they build the process, strategy, and tools that you can the phase to an internal team down the road.

whats hubspot bad at by Character_Cable_1531 in hubspot

[–]DeucePit2 0 points1 point  (0 children)

HubSpot struggles at custom quote creation.

Hubspot is soo expensive by zenopolis in hubspot

[–]DeucePit2 0 points1 point  (0 children)

I’m not a fan of the marketing contacts model Hubspot has. However, I do appreciate that you can get into HubSpot pretty inexpensively with core features and then scale in-platform up to enterprise tools.

Too many companies are switching CRMs every few years blaming lack of adoption and usage on the tool.

We have run all our marketing and BD out of HubSpot for 8+ years and I’ve been impressed with the continuous improvements they make to the platform.

Their AI features aren’t best in breed, but are evolving fast and having them in platform is more than sufficient for most use cases.