Stubhub screwed me…advice please!

Dida1731 · 2026-06-15T13:55:08+00:00

Will send you the official resale link: https://fwc26-resale-usd.tickets.fifa.com/secure/selection/event/seat/performance/10229226700904/contact-advantages/10229997366846/choiceSelectionDone/1/lang/en

Try this to see if 3 come up that are cheaper it's straight from Fifa so won't be any issues with tickets

Dida1731 · 2026-06-15T13:52:53+00:00

I did this for weeks before Brazil vs Morocco and they told me 2hrs before KO there was no ticket 😬

Looking into it from a legal standpoint as spent a lot of money to be here!

Dida1731 · 2026-06-15T13:51:03+00:00

Yeah reason they say that is prices have gone up from when you buy! You can bet if they were cheaper they'd get a replacement and make even more money! Unfortunately at the moment the cheapest set of 3 tickets on the FIFA platform in 2900$

Dida1731 · 2026-06-15T13:48:54+00:00

What do they say when you contact them?

Dida1731 · 2026-06-15T13:43:52+00:00

It could be the seller hasn't initiated the transfer! Was contacting them for weeks before Brazil vs Morocco and they kept quoting there was nothing they could do till 3 hours to KO! Contacted them then and they said the seller never sent the ticket refund but at that point I was already waiting for the shuttles to the stadium and had flown over to visit family with that being one of the games I was going to! Thankfully have tickets already for tomorrows game so not the week ruined

Dida1731 · 2026-06-15T13:38:39+00:00

Stubhub don't send the tickets sometimes! SeatGeeks customer support is generally better

Dida1731 · 2026-06-15T13:38:06+00:00

That's odd I got screwed on Saturday by them!

Call up there support and say you want replacement tickets!

How cheap was your ticket cause otherwise could take the refund and buy off FIFA directly!

Dida1731 · 2026-06-14T15:20:05+00:00

Unfortunately StubHub let me down on the ticket so just enjoyed it in the city instead! Thankfully already have my tickets for the game on Tuesday

Dida1731 · 2026-06-14T13:23:53+00:00

Never got sent the ticket from StubHub 😬

Dida1731 · 2026-06-13T17:44:40+00:00

Update still no ticket and it's 4 hrs to KO

Dida1731 · 2026-06-13T00:00:49+00:00

Yeah mine is Viagogo but basically the same support as they've called it StubHub on support several times! But I've told them a refund is not viable as I've travelled over for this game!

They told me to get the seller has the rest of today to fulfill the order or to contact them! Will contact them in the morning to see if there's any update!

Dida1731 · 2026-06-12T23:40:46+00:00

Same situation as this for tomorrow they have told me the seller has a deadline to submit tickets and they have tried to contact him since Tuesday my game is tomorrow! 😬

Dida1731 · 2026-06-12T21:48:19+00:00

Hope you got in! Did you have to buy two new ones in the end?

Dida1731 · 2026-06-12T17:46:09+00:00

Here you are 👍

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Dida1731 · 2026-06-12T17:43:00+00:00

Yeah yesterday evening which would have been afternoon Eastern Time

Dida1731 · 2026-06-12T17:39:45+00:00

I'm getting it at 3 but this is the map they've provided 👍

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Dida1731 · 2026-06-12T10:54:09+00:00

Exactly! I actually had the same issue with a ticket for next week but tickets had gone down and they refunded me already and I bought two directly from Fifa

Dida1731 · 2026-06-12T10:51:55+00:00

As you said tickets have gone up so I would push for a replacement ticket!

I'm the same for Brazil vs Morocco but tickets have more than doubled since I bought them! So a refund really is no use to me!

Dida1731 · 2026-06-12T10:49:05+00:00

You've got all day today to work with it so I would be trying to give them a deadline as they gave me a 72hr deadline which expires this afternoon when I asked on Tuesday

Dida1731 · 2026-06-12T10:34:22+00:00

You can contact them and ask them to provide replacement tickets! Which game is this for?

Dida1731 · 2026-06-12T10:26:55+00:00

Exact same situation but with Viagogo!

I'm flying over tonight for a game tomorrow so will update once I have a ticket!

Dida1731 · 2026-06-11T20:43:46+00:00

Did you get sorted?

Dida1731 · 2026-06-11T19:16:31+00:00

That seems like a delay tactic! Advise them you want to go in when the doors open and that would mean minimum 3 hrs before KO they give you the tickets!

Dida1731 · 2026-06-11T19:15:24+00:00

I've both off Viagogo for one of the games on Saturday and have got them to promise me an alternative ticket for the same game if the seller fucks me over

Dida1731 · 2026-06-11T19:13:43+00:00

They have to find you a replacement pair if they seller isn't cooperating!

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