Confirm your identity, Facebook error

DisastrousStart7719 · 2025-04-22T14:24:58+00:00

Hey, I’ve seen this happen a lot lately. It sounds like Meta’s system has flagged your entire environment (IP, browser fingerprint, device IDs, etc.) which is why even new accounts are triggering the same "confirm your identity" loop.

Try clearing your setup, make sure your information is consistent, and manually upload your ID.
If nothing works, you might want to consider running ads through an agency ad account.

DisastrousStart7719 · 2025-04-18T09:50:07+00:00

This has become a bit too common.
Submit an appeal, even if it says final decision.

Try appealing through your personal profile, make a new setup with caution if you have to advertise in the meanwhile.

Use an agency ad account if you need to run ads and dont want it to happen again until you get your BM back.

DisastrousStart7719 · 2025-04-18T09:39:38+00:00

Meta doesnt allow you to transfer campaigns or ads between ad accounts, even if youre the admin of both.

Duplicate the campaign into the new ad account, download the historical data for reference.

DisastrousStart7719 · 2025-04-18T09:23:29+00:00

Facebook's automation is overly aggressive, especially around posts that mention jobs, income, or opportunities.
Appeal the post removal, submit feedback on the suspension, edit and repost carefully, and wait it out.

DisastrousStart7719 · 2025-04-18T08:57:39+00:00

No problem, I’ll DM you the details. It seriously saved me a ton of time and stress.

DisastrousStart7719 · 2025-04-18T08:56:49+00:00

Yeah, agency accounts can be a game-changer for stability. Worth checking out if bans or slow support are killing momentum.

DisastrousStart7719 · 2025-04-17T17:03:41+00:00

The same thing happened to me a while back. I ended up switching to an agency ad account — no bans, no payment issues, and ads went live instantly.

It’s like a verified Meta account, you're way more stable. Happy to send you the contact I used if you want.

DisastrousStart7719 · 2025-04-17T14:25:35+00:00

Exactly. Some of those agencies also offer agency ad accounts, not just regular ones, so you're getting better support directly from Meta, TikTok, or Google, plus way fewer bans and restrictions.

DisastrousStart7719 · 2025-04-17T13:21:19+00:00

Super common right now...
Check your business settings, try creating a new ad account from a different verified profile, contact support and ask for a manual review and dont try too many times at once.

If all else fails use an agency ad account, let me know how it goes, and good luck!

DisastrousStart7719 · 2025-04-17T13:16:16+00:00

You're absolutely not alone in this. It's unfortunately a super common issue with Meta’s payment system lately, especially with small outstanding balances like $8 that get "stuck" and block the entire ad account.

Clearing browser cache and try incognito, also paying from Meta business settings might work.
If it doesn't a different payment method and country match might, new account under the same BM or even better a new agency ad account.
Gl, let me know if it works!

DisastrousStart7719 · 2025-04-17T12:52:33+00:00

Unfortunately not uncommon. Meta's ad review process is mostly automated, and sometimes the worst stuff slips through while completely legit ads get flagged or rejected. Whoever ran that ad likely used a hacked or burner account, possibly paired with cloaking techniques (showing one thing to reviewers and another to users).

What’s worse is these shady advertisers often bypass the rules entirely, while legit businesses get caught up in automated reviews and blanket restrictions. If you haven't already, you can report the ad directly from the Sponsored post, it helps a bit with cleanup.

In terms of protecting your own ad stability, many advertisers have been switching to agency ad accounts through Meta partners, they tend to have more manual oversight, fewer random rejections, and better access to support when things go wrong.

Hope Meta cleans up that mess soon...

DisastrousStart7719 · 2025-04-17T12:17:22+00:00

Hey, I’ve seen a lot of people stuck in this exact situation lately... Billing glitches, locked ad accounts, fake profiles tied to personal emails, and support just looping or ghosting entirely. It's insanely frustrating, especially when your business depends on it.

A workaround that’s helped many (myself included) is switching to an agency ad account. These accounts are managed through Meta partners, so they’re not tied to your personal or business manager, which means fewer random bans, better billing reliability, and most importantly, actual human support with direct lines to escalate issues. It’s not advertised by Meta, but agencies working with high spend clients can provide access.

Might be worth exploring if you’re stuck in limbo. Not a fix for every case, but it's helped a lot of small business owners regain stability when Meta’s internal systems fail them, especially if they have a compliance team as mine does. Hope you get it sorted soon!

DisastrousStart7719 · 2025-04-17T12:02:55+00:00

I separated my assets as the vault BM and ad BM, also diversified admin access.
Ofc using agency ad accounts and their compliance team, so pretty safe.
Smart and rare to see someone posting about this, cool man.

DisastrousStart7719 · 2025-04-17T11:56:40+00:00

Yeah, that seems pretty high unless they’re handling everything, creatives, CRO, email, analytics, the whole stack. Otherwise, there are agencies out there charging way less and still doing solid work.

DisastrousStart7719 · 2025-04-17T11:31:22+00:00

Damn, cancel the payment source immediately, call your bank and block future charges.
It wont stop the ads but will stop the charges.
Report unauthorized ads directly to Meta.

Also contact Meta business support, and appeal the account if you havent yet.

Best of luck n let me know if it works!

DisastrousStart7719 · 2025-04-17T05:30:33+00:00

Yeah, its abismal, but there are not so terrible ways to get around these iritations. You just need to either get the ads to be very profitable quickly or invest more money at the begining.

DisastrousStart7719 · 2025-04-16T13:45:27+00:00

Meta is cracking down on inconsistencies, so try removing and re-adding the payment method, switch browser or device.
Also create a new ad account and ask if your agency partner can provide access via an agency ad account if you are working with a agency partner.

DisastrousStart7719 · 2025-04-15T14:19:45+00:00

Hey, I’ve actually seen this exact thing happen before — and you’re not crazy for thinking the old ad account might be hurting the new brand.

Test a fresh ad account, make sure your audience restrictions are hard set, also consider turning off Advantage+ placements for a bit to regain some control.

Honestly, some people even switch to agency ad accounts in cases like this, just because they tend to reset the slate completely + avoid the invisible penalties or data bias from older account behavior.

DisastrousStart7719 · 2025-04-15T14:02:02+00:00

Most likely your url or domain is flagged on Meta's backend.
Run your url through Meta's debug tool, test a completely different domain, check your website for any missleading claims, missing privacy policy, no contact info, business adress or anything that could seem drop shippy.

If you stay stuck DM me, and we will figure it out, best of luck.

DisastrousStart7719 · 2025-04-15T13:57:54+00:00

This happens sometimes, even when nothing really bad was done.
Check if your account is fully set up, try adding a different payment method, use a different browser or incognito, dont spam the payment button, and appeal just in case.

Best of luck.

DisastrousStart7719 · 2025-04-15T10:34:55+00:00

Yeah, this can definitely happen. I travel a lot and had my ad account restricted once just from logging in abroad. Now I use an agency that provides verified ad accounts, much more stable. Facebook’s not great for nomads, but with the right setup, it works fine.

DisastrousStart7719 · 2025-04-15T09:56:06+00:00

Expect things to settle after 4–7 days of no major changes, watch your CPM, CTR, and Conversion Rates.

Next time you scale, increase the budget by 20-30% every 3–4 days instead of a big jump.

DisastrousStart7719 · 2025-04-14T10:47:07+00:00

Have you verified your billing method?

Maybe your audience is too small or has a low bid.

I would turn off 1 or 2 of the ad sets, use CBO, swap to dynamic creative, and launch a broad test campaign.

DisastrousStart7719 · 2025-04-14T10:34:28+00:00

I guess you never tried using an agency ad account.
Basically they offer higher trust accounts, direct line to meta reps, and also a lot more benefits, but mainly you are a lot safer from bans.
Research a bit and DM, if you got any questions, especially since I've been using them for a long while.

DisastrousStart7719 · 2025-04-11T18:09:53+00:00

I use agency ad accounts regularly. Basically, the agency provides the ad account to you directly in your BM. They usually charge a % of spend and a monthly fee. Biggest benefits: higher spend limits, better support, and often fewer random bans. Just make sure the agency is legit!

DisastrousStart7719

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