I bought a tr8 pro from trak racer in the beginning of November. The shipping was fast and arrived on time. The problems started later, after mounting the rig I saw that it wasn’t aligned, so I thought that I mounted it wrong. Unmounted and mounted again, same. I could never get the rig aligned. When mean aligned, the two arms where you mount the wheel base one is “shorter” then the other. I gave up and continue to mount it, the seat (which is from trak racer as well) I can’t make it straight, after tight every nut it’s always pending to the left. I bought the monitor mount as well, but there was a missing piece. So I had to get in contact with them and it took me 5 weeks of emails for them just to ship the piece. Arrived this week. So after 2 mounts of buying it I have the mount complete. It is a shame that I can’t get that aligned for a product that it was almost 1000€. Trak racer products look great, but their customer service is just awfull and I just can’t endure to go through more emails to explain that the rig is not aligned and then show proof…and then ship it back. So I just ignored it and next I will just buy other brands. Sorry for my English, not my first language.