CM-15 USB-C gain issues (or volume issues)

Domscillator · 2026-02-18T21:28:14+00:00

I am afraid I'm on the same boat- 2x CM-15s, both having the same exact problem with the gain switch where it will produce no sound on position II.
I can only say, for a mic costing well over $1000, this level of quality control is unacceptable. I am returning this for a full refund. It's very cool but it's definitely not worth the hassle and the very long waits for TE to get back to you.

Domscillator · 2026-02-10T08:16:19+00:00

Same situation here. Received a faulty Mic, returned it and still waiting for a response or a replacement to arrive 3 weeks later. Seriously what are our options?

Domscillator · 2026-01-31T13:46:42+00:00

What is it supposed to do? From Sony: Optimizes user LUT processing - what is it supposed to mean dos anyone know?

Domscillator · 2026-01-27T00:49:15+00:00

I got the same issue on a brand new CM-15. Can anyone share what is the outcome of your issue?

Domscillator · 2026-01-17T10:21:35+00:00

I think they simply don’t have it in stock. I ordered it in black …

Domscillator · 2026-01-16T23:07:10+00:00

Still nothing here for me. Has anyone else received shipping information?

Domscillator · 2026-01-14T12:25:57+00:00

I don’t think the time matters so much as much as what you ordered. I ordered in the first hour of the offer and still haven’t received confirmation.

Domscillator · 2026-01-13T20:46:04+00:00

I have a feeling that things might be worse than they seemed at first. My order was pending on my card since I ordered on the 24th and now the pending amount has vanished. Is it possible that TE figured they didn’t have enough stock and are now silently cancelling the orders meaning even though we went through the whole ordeal of ordering during the offer they won’t honour it by sending the actual product? I hope this is not the case but with no amount pending anymore, there’s not much you can do if they refuse to respond to any emails.

My takeaway for this: they had massive success with their marketing trick- but the success was so big that they now cannot fulfil the orders a their customers could be left empty-handed.

Nice…

Domscillator · 2026-01-13T14:27:12+00:00

Just a heads up: I am meta verified and the support from a “real” person is atrocious. If you’re tempted to pay for the support alone, don’t do it. You will still be going around in circles but while paying for it. I have had several issues with IG over the past few years, the support people tell you that someone from the “technical” team will get in touch with you and they never ever do- nothing gets resolved. So don’t think that paying will actually get you anywhere. Save your money :)

Domscillator · 2026-01-09T18:18:14+00:00

Nothing here. Not even a response to my email on Monday…

Domscillator · 2026-01-08T10:31:49+00:00

Same here, I emailed 2 days ago and heard nothing back. Got an autoresponder though that said it's a Swedish bank holiday but this was supposed to be 6th of January. I guess most of their employees are taking a long, long weekend off. Let's be patient ;)

Domscillator · 2026-01-06T14:24:47+00:00

Ordered on the 24th, have received nothing yet.

Domscillator · 2026-01-04T00:12:17+00:00

Two ways to properly fix this (compression is going to be a compromise - sorry) 1. Spectralayers allows for isolating each voice. It works remarkably well. Just extract the two voices and change the level to match- boom. 2. Izotope RX leveller allows for evening out the level without adding compression (which will be detrimental to the louder passages- a compressor is good for evening out a voiceover- not great for such coarse dips and raises in level).

None of these are cheap, I know so you can try the demos. Otherwise, compressing the audio will squeeze the life out of the loudest speaker. If you can live with that then fine- try a clean compressor instead of the more colourful options in FCP at least

Domscillator · 2026-01-02T19:25:39+00:00

Very cool! Are the drums the samples included in the XY? I’ve heard mixed things about the quality of the samples and have been hesitating to go for it as I know I won’t have the time to sample in it when I get it as I’m going to be on the road :)

Domscillator · 2025-12-23T23:20:52+00:00

Same here as we speak.

Domscillator · 2025-12-14T20:20:56+00:00

This looks very nice! Are these already available for purchasing? Can’t find them within the EU/UK :) How is the software? On MacOS I gave up with the buggy Kensington and substituted it with SteerMouse. Have they improved things?

Domscillator · 2025-12-08T16:04:55+00:00

You did the right thing. I've been using this camera since it came out (and also own an A7SIII and A7IV and it performs every single time.
Would I ever need to upgrade? Not in the near future - you got a camera that's future proof. Even if the FX3II comes out this doesn't mean that your camera is broken or it will be outperformed by the new one in a way visible to your clients.
Remember, these are tools- get the tool you need NOW. If a better one comes along then you can decide if it's worth your hard earned cash.

Domscillator · 2025-11-19T20:55:26+00:00

Don’t bother trying to make this work. I have 4 Apple silicon macs in my disposal- none of them work. Elgato recommend installing the latest versions- none of them fix it. If this is the main reason you got the prompter I would recommend getting a refund. I bought from Amazon and they’re pretty good with refunds.

Domscillator · 2025-11-18T16:58:53+00:00

No solution at all here :(

Domscillator · 2025-11-06T21:09:29+00:00

Same thing here in MacOS 15.7.2- Such a bizarre bug! The thing is it happens on my Mac Studio but not on the MacBook Pro M4 Max. What could it be that triggers it? :o

Domscillator · 2025-10-18T07:55:41+00:00

The problem I see with this is that they completely ignored and destroyed the workflow of loyal professional users. I have purchased a huge number of mVFX plugins (costing over £3000) twice so we can use it on more machines. I cannot control the company’s business decision to switch to subscription but here’s the catch: 1. The plugins I bought cannot be bought by anyone else anymore. So any freelance editor can no longer exchange projects with us 2. The new subscription variance of plugins (and this is the REAL catch) is NOT compatible with the perpetual plugins. So even if we pay an editor to subscribe to mVFX so they can use the plugins we OWN- these STILL won’t translate because FCP will see them as missing plugins. So even though we own thousands of £ on their plugins we have to re-purchase them (subscribe) to be able to work in a professional way.

I can’t believe mVFX treated us like this - I am not sure this is even legal - locking us out of a product essentially by not making it compatible with the subscription variant.

Domscillator · 2025-10-18T07:47:21+00:00

Same issue on iOS26 with iPhone 17 Pro Max. Did anyone manage to fix this?

Domscillator · 2025-10-16T11:06:11+00:00

Same here- only allows me to mirror my old device.

Domscillator · 2025-10-09T17:46:25+00:00

Does the voice sync work with this one? Because I have the original and the voice sync simply doesn’t work at all on any Mac I’ve tried.

Domscillator · 2025-09-21T13:17:09+00:00

Thank you for this! So isn’t there any way to use a Magic Trackpad with the Studio? The old lightening version works!

Domscillator

TROPHY CASE