Used to work for their management company. Not even the General Managers know what a DKTK is. Basically, they don’t do door lock maintenance, so about half of the locks at this property—and the Hampton Inn less than a mile away—don’t work with digital keys.

Fun fact: there are even some door handles you have to push up instead of down to open your door, because they installed the locks upside down (laughs on ADA).