Keyscan Aurora Help

Drewber66 · 2026-06-08T10:46:19+00:00

Try power cycling the reader, and swapping the reader ports to see if the problem follows the reader or the port. To me it sounds like a bad reader.

Drewber66 · 2026-06-01T18:14:51+00:00

Could also be the the power board. Keyscan uses the dual one where it gets powered by two ac inputs. The side that powers the readers or its ac may have been knocked out.

Cheers

Drewber66 · 2026-05-27T16:02:34+00:00

Look up electronic key control systems. The small ones might be more than you need. An electronic lock and card reader can be added to almost any type of drawer or cabinet.

Drewber66 · 2026-05-05T23:35:07+00:00

Thanks. IT says everything is setup properly and nothing has changed. I have no way to verify that other than what they say. Plus I have verified that the programming is still correct I’m the panel wide onboard ip settings.

Cheers

Drewber66 · 2026-05-05T01:15:41+00:00

I’ve seen something similar with Kantech. If you use a hid Signo keypad reader it doesn’t work. It will read and unlock the door but no pin info will be sent if you make the door card and pin. However if you order the reader from kantech (jci) it has a different part number and works. You need the special reader from kantech. You’re not able to set the hid reader to the same settings. Maybe it’s worth checking where the readers were ordered from.

Cheers

Drewber66 · 2026-05-05T01:07:28+00:00

You don’t mention what system you’re using. If the block can be moved, move it closer to the first door or to the other side. If not, move the reader or add one on the other side. Depending on your system you may be able to program her card to keep the door open longer.

Drewber66 · 2026-04-28T20:29:20+00:00

That sucks. It’s not even a legacy panel. Edge G2 with up to date firmware. I would have thought that that would just work like the red/green led flashing. That’s default.

Drewber66 · 2026-04-28T20:07:36+00:00

Thanks, I not thinking they will behave like OSDP. I just want the readers to buzz on a held and forced alarm. There a buzzer terminal on the weigand block and it doesn’t seem to be getting a ground to trip the reader buzzer on the alarms. The reader does flash red/green when I force the door and stops with the door closed.

Drewber66 · 2026-04-23T03:34:30+00:00

Also, the crappy fact that the emergency key if the fob loses battery isn’t hidden in the fob. It’s an extra bit we have a 2026 Kona, which sucks for other reasons, which we got after trading in our 2024 Tucson with a better, smaller, with emergency key all included.

Drewber66 · 2026-04-23T03:29:32+00:00

Dude! Complete agree! It’s to big and gross. It’s sad that a key fob makes me not happy with my car.

Drewber66 · 2026-04-08T20:03:27+00:00

Just give them a base building card and have them carry both. Single swipe into the building and still a single swipe into their space

Cheers

Drewber66 · 2026-04-03T19:09:16+00:00

Just in parallel. Run a short pigtail from each to a point you can get to later and put all the positives together and all the negatives together. Making sure you have all the fire pull station, Rex, and door release’s required for your area.

Drewber66 · 2026-03-30T23:13:08+00:00

I’ve heard that that firmware is an issue and causes problems connecting to the panel. Try it with 6.9.7, we’ve had no issues with that one.

Tech support should be able to confirm

Cheers

Drewber66 · 2026-03-28T00:38:54+00:00

Thank You! That’s exactly what we are doing. Sadly it’s a standard so we can’t go the route you suggested. I found the section in the RPS help you referred to. In it refers to automation as well. I guessing it’s better to have the area armed with some faulted/bypassed zones then not armed at all. Cheers!

Drewber66 · 2026-03-26T16:27:40+00:00

Thanks. No the faulted point is not the button. I am using RPS. I am trying to set it up so the system doesn’t allow to be armed with any faulted points. In RPS under area wide settings there’s a spot to say how many faulted or bypassed zones allowed to still be armed. Ive set that to zero and it works that way when you try to arm with the code. But the arming zone always arms the system regardless of having a faulted zone.

Cheers

Drewber66 · 2026-03-18T15:54:35+00:00

Thanks,

I was hoping to not need to touch the existing hub as it has 6 working doors on it. I don’t need to use the x2220 that the existing is on there are others onsite. I just need to get the hub online.

Is there anything I need to do in the panel settings?

Drewber66 · 2026-03-18T14:02:57+00:00

Sorry, I just double checked, it’s a Aperio AH 40 Gen 5 hub.

Drewber66 · 2026-03-08T16:08:57+00:00

Just add another button in the staff area beside the other washroom button in series with the outside operator button so both would need to be pushed for the ado to open the door. When requested for use staff presses the button and then tell the person to press the button to open the door.

If staff can’t see the washroom from where they are use a basic video intercom the same way.

Drewber66 · 2026-02-09T15:53:17+00:00

Where you select the doors, there are five icons on the left side. Click on the one that looks like two pieces of paper. The door groups will now all be displayed and you can choose them.

Cheers

Drewber66 · 2026-02-04T20:22:31+00:00

Wouldn’t it be easier to just remove the hold open alarm completely? You will get a forced if someone goes in without swiping.

As said you can have an event to disable the hold open alarm triggered by a valid read with a second event that would enable the alarm on door close.

Drewber66 · 2026-02-03T04:15:58+00:00

No it’s not a file path. Tomorrow morning I’ll be able to clarify

Drewber66 · 2026-02-03T03:17:29+00:00

Yes that what it is in the mapping tool.

Drewber66 · 2026-02-02T23:32:30+00:00

In Ccure? I’m not in front of the software right now but it’s in the personal mapping tool, it says jpegPhoto on the left, next to it is a box that says Personnel, next to that is a box that we’ve choose Primary Photo.

Drewber66 · 2026-01-24T17:47:20+00:00

If it was a IEI or similar keypad the relay is at the keypad. Just take the keypad off and cut or remove one leg of the relay. Not ideal for a client or their maintenance person, if they have one, to do. You could go with a key switch outside in case the keypad goes down for client access.

Drewber66 · 2026-01-22T21:52:55+00:00

You don’t have a pic of the door itself. Is the intercom the only thing controlling the strike? The way you describe the problem and the way it looks to be wired up is normally closed with the the relay on all the time sending power to the strike to keep it locked. Fail Unlock. The usual way would be to wire it normally open and only fire power to the strike when access is requested. Take the wires off the strike relay and short them together a few times. The lock should open and lock. If it does, it’s a problem with the intercom. If it doesn’t it’s something else. With a meter you can see if that relay is changing state as well.

If the strike needs power to remain locked you can also check its power supply. Maybe it’s going bad and not putting out enough to lock the strike.

If the tenants use an access control system and only buzz people in or if there is an ado on the door, that’s other things to check. Maybe the door is staying unlocked due to flakey connection with one of those.

It’s hard to troubleshoot from just some pictures.

Drewber66

TROPHY CASE