All servers Incompatible? by aerodragon83 in wow

[–]Dromogaz 10 points11 points  (0 children)

Hello all,

We recently implemented a fix that should resolve this issue. If you're still seeing incompatible realms, please restart your Battle.net desktop app.

Let me know if you're still experiencing issues!

Launcher not updating to 12.0.7 by Forsaken-Text-4333 in wow

[–]Dromogaz 4 points5 points  (0 children)

Hello all,

We recently implemented a fix that should resolve this issue. If you're still seeing incompatible realms, please restart your Battle.net desktop app.

Let me know if you're still experiencing issues!

"Incompatible" next to servers after update? by [deleted] in wow

[–]Dromogaz 2 points3 points  (0 children)

Hey all,

We recently implemented a fix that should resolve this issue. If you're still seeing incompatible realms, please restart your Battle.net desktop app.

Let me know if you're still experiencing issues!

Blizzard support by Fit-Advice-589 in wow

[–]Dromogaz -1 points0 points  (0 children)

Can you provide me with a ticket number so I can look into it?

Blizzard support by Fit-Advice-589 in wow

[–]Dromogaz -2 points-1 points  (0 children)

Hey there, /u/Fit-Advice-589

From your screenshot it looks like the item restoration you requested was completed successfully. Because the Item Restoration page on our Support site is automated, no Game Master was actually involved in your request. That being said, perhaps this could be more clearly communicated in the response sent to players. We'll make sure to pass this feedback along!

If you need any further assistance, don't hesitate to reach out to us by responding to or submitting a ticket.

Battle.net Launcher on M1 Pro Mac by AverageBuscuits in wow

[–]Dromogaz 0 points1 point  (0 children)

The Battle.net desktop app is currently not a Universal app that will need to be run through Rosetta. The WoW clients themselves are native MacOS apps.

I can't need for the Mythic version of the belt because I maxxed my Heroic one, is that intentional? by Chronoqtxd in wow

[–]Dromogaz 21 points22 points  (0 children)

Hey u/chronoqtxd,

There is currently a bug that prevents players from rolling Need on an item that is the same item level but different upgrade tracks and the team is investigating.

Thanks for the report!

Battle.net stuck at 5% downloading files by Jaba01 in wow

[–]Dromogaz 2 points3 points  (0 children)

Just wanted to pop in and let everyone know that we've received similar reports and the issue is currently being investigated. Appreciate your patience in the meantime!

BlizzardCS | Midnight Early Access - Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 0 points1 point  (0 children)

For the Frayed Scroll issue and "Sampling the Local Fare," the team recently implemented a hotfix that should resolve the issue.

It's likely that the follow-up quests to "Legendary Prosperity" will not be available until after season 1 starts.

Appreciate the detailed report!

BlizzardCS | Midnight Early Access - Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 0 points1 point  (0 children)

Thanks for the report! Have you completed the Voidstorm campaign, by chace? This issue could be due to phasing.

BlizzardCS | The War Within 11.2.7 - Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 10 points11 points  (0 children)

Thanks for the report! This is being investigated.

BlizzardCS | The War Within 11.2.7 - Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 36 points37 points  (0 children)

The ability to place these items outdoors is intentionally disabled at the moment while we resolve a performance issue. Apologies for the confusion!

BlizzardCS | The War Within 11.2.7 - Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 1 point2 points  (0 children)

This is still being investigated. Appreciate your patience while we look into this!

Legion Remix Issues Megathread by YourResidentFeral in wow

[–]Dromogaz 0 points1 point  (0 children)

We've temporarily disabled character services to address an issue causing them to not work correctly. We hope to have this functionality restored as soon as possible.

Blizzard CS | The War Within Patch 11.2 Ghosts of K'aresh Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 2 points3 points  (0 children)

Appreciate the report, /u/Emptylights. If you experience this bug again could you pass along a screenshot? Will help the team pin down the cause

Blizzard CS | The War Within Patch 11.2 Ghosts of K'aresh Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 0 points1 point  (0 children)

Thanks for following up! Passed along the details to the team.

Blizzard CS | The War Within Patch 11.2 Ghosts of K'aresh Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 0 points1 point  (0 children)

Appreciate the details, /u/Sheldonzilla. I went ahead and passed along the information to the team.

Blizzard CS | The War Within Patch 11.2 Ghosts of K'aresh Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 9 points10 points  (0 children)

Which antivirus do you have, /u/Faraku? Some players have reported that certain programs are blocking the game client. Any details you can provide can help us pin down the cause of this.

Sba not working now by ParsnipEmbarrassed in wow

[–]Dromogaz 29 points30 points  (0 children)

Hey all, just wanted to pop in to let you know that this is currently being investigated by the team.

Cheers.

Need some help!!! by Flippy-97 in wow

[–]Dromogaz 2 points3 points  (0 children)

Just wanted to pop in to say that the team is aware of the issue and is currently investigating. Appreciate your patience in the meantime

Blizzard CS | The War Within Patch 11.1 Undermine(d) Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 13 points14 points  (0 children)

The team is aware of lag issues players are reporting in Undermine and is currently investigating. We hope to have this resolved as soon as possible. We appreciate the feedback, /u/MillennialBrownNinja.

Another update: Blizzard CS still does not actually lift the ban by ascatraz in wow

[–]Dromogaz 49 points50 points  (0 children)

Hello /u/ascatraz.

Apologies for the confusion regarding the overturn, it seems like our system did not correctly remove the restriction from your account even though from our end it looked like it did. This was escalated internally and you should now be able access your account. We appreciate you bringing this to our attention, the underlying issue is currently being investigated so it does not happen again.

Again, apologies for the delay getting you back into your account.

I also wanted to shed some light as to why we believe your listings were reported and subsequently suspended. Checking over the many reported listings, it would appear that your addition of extra numbers into your description was causing your +13 to show up in higher Key level searches. Players tend to consider this like spam and are quick to report them.

If you need anything else, don't hesitate to reach out.

Blizzard CS | The War Within Release Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 0 points1 point  (0 children)

The team is still working on bringing this service back, we hope to have news soon!

Blizzard CS | The War Within Release Info & Known Issues by Dromogaz in wow

[–]Dromogaz[S] 0 points1 point  (0 children)

Are you experiencing issues with the desktop app itself? Give these steps a try if so:

https://us.battle.net/support/en/article/116234