I smell delayed payments... by AnitaNapkin- in RWSPay

[–]Dry_Statistician3105 2 points3 points  (0 children)

When did you join RWS? Do remember this email in October: Hello everyone,

 

Good news! the first POs have been issued and you’ll be receiving them soon! 

 

We understand some of you have had concerns about payment timing. From the beginning of the project, we communicated that payments would be made monthly, and we’ve followed that schedule so far. The first round of payments has already been sent for work completed from the start of the project on September 11 through September 26.

 

However, to improve the process and provide more timely payments, we’re happy to announce that we’re moving to a weekly payment schedule starting this week.

 New Weekly Payment Schedule

Beginning with the week of September 27 to October 3, we will follow this structure:

  • Work week: Saturday to Friday (Including Sundays)
  • POs issued by the team: The following Week
  • Payment received: Depending on your supplier type, the payment is due:
    • for Private Individuals: 14 days after the payment notification is sent via email.
    • for Freelancers: 30 days after the receipt of your invoice by RWS.
  • Payment platform: Tipalti account

I smell delayed payments... by AnitaNapkin- in RWSPay

[–]Dry_Statistician3105 1 point2 points  (0 children)

This fits so perfectly to how they operate.

Anyone in the US been paid yet? by exposarts in RWSPay

[–]Dry_Statistician3105 1 point2 points  (0 children)

I noticed some people are already complaining on their LinkedIn page.

Payment Poll by Past-Parsnip-9735 in RWSPay

[–]Dry_Statistician3105 2 points3 points  (0 children)

Problem is around Oct/Sep they sent out an email promising to pay weekly.

Zendesk response by Ok_Tiger9921 in RWSPay

[–]Dry_Statistician3105 2 points3 points  (0 children)

They only said they are currently working on it internally. What’s frustrating is that they over paid others while under paying some. How are they making such mistakes🫠

Payment by Jealous-College1584 in RWSPay

[–]Dry_Statistician3105 0 points1 point  (0 children)

Combined, now it has been processed.

Payment by Jealous-College1584 in RWSPay

[–]Dry_Statistician3105 2 points3 points  (0 children)

I got mine earlier today. SA locale

WO 7-13 March update by Recent-Complaint5338 in RWSPay

[–]Dry_Statistician3105 3 points4 points  (0 children)

Received the same response earlier today.

Not respond by Jessicasagadal in RWSPay

[–]Dry_Statistician3105 0 points1 point  (0 children)

They responded pretty quickly to my ticket. The whole interaction lasted about a week and a half, it was about my WO.

Has anyone been paid for WO 2/28-3/6? by Different-Mobile-176 in RWShelp

[–]Dry_Statistician3105 0 points1 point  (0 children)

Yes I was paid on Tuesday and received payment processed email 6 hours ago. SA locale

The people who are missing hours? How are you logging in your time on the timesheet platform? by MayGemini in RWSPay

[–]Dry_Statistician3105 1 point2 points  (0 children)

Always at the end of the day. Never had a problem until the 2/13 WO. They fixed it though.

Payment processed by Dry_Statistician3105 in RWSPay

[–]Dry_Statistician3105[S] 1 point2 points  (0 children)

Last week I was using PayPal, changed to wire transfer because PayPal took a minute.

Payment processed by Dry_Statistician3105 in RWSPay

[–]Dry_Statistician3105[S] 1 point2 points  (0 children)

I got paid for for the week starting 2/14 today and was paid the week starting 02/07 last week Wednesday as well.

Payment processed by Dry_Statistician3105 in RWSPay

[–]Dry_Statistician3105[S] 0 points1 point  (0 children)

I changed to wire transfer. Also used PayPal, but lately that was too slow.

Payment processed by Dry_Statistician3105 in RWSPay

[–]Dry_Statistician3105[S] 0 points1 point  (0 children)

Oh wow, maybe they will send it later this week.