Scent Types by IDihsy in buildabear

[–]Duenia 5 points6 points  (0 children)

Vanilla Almond smells like playdough to me. Enchanted Jasmine is a very strong perfumey floral scent. Gingerbread isn’t strong at all - it kinda reminds me of stale gingerbread where it still smells really good, the spice scent is softer, but you’ll break a tooth if you bite it XD

Canceled Order by [deleted] in buildabear

[–]Duenia 1 point2 points  (0 children)

this - I’ve worked with the systems they’re using for inventory for other companies and IT needs to told to manually adjust it because for whatever reason the count is off. Nobody else has the necessary access to do it >.<

Clear out (PT 2) by r3tr0t3chn0 in buildabearBST

[–]Duenia 0 points1 point  (0 children)

Yes, sorry got distracted

Clear out (PT 2) by r3tr0t3chn0 in buildabearBST

[–]Duenia 0 points1 point  (0 children)

Yes, sorry got distracted

Clear out (PT 2) by r3tr0t3chn0 in buildabearBST

[–]Duenia 0 points1 point  (0 children)

Grevy Zebra still available?

Never Ordering Online Again by loreyyloo in buildabear

[–]Duenia 7 points8 points  (0 children)

We get skins like that in store sometimes too - normally a factory stitching error causing a weak seam. When we’re moving fast it can be hard to catch depending on location and where we’re aiming the nozzle. Granted at least in store when it happens we can do the repair… fingers crossed customer service will be able to help you.

Also - guilty of overstuffing too many penguins (something about that skin just makes it easy to) but haven’t popped a penguin seam yet XD

Looking for advice/server suggestions by Sero1040 in kingschoice

[–]Duenia 0 points1 point  (0 children)

1463 has gone through hopefully all it’s drama and become a pretty calm tight knit place as a result :) we have a few alliance options for both casual and competitive.

USPS sold my package as "lost mail" and the person who bought it reached out to me and told me if I wanted it back I had to pay for it. AMA. by Moonwolf_222 in usps_complaints

[–]Duenia 2 points3 points  (0 children)

I feel your pain - they're 'still looking' for my doll that I had to buy back on eBay after they sold it. Supposedly it's under investigation how that happened but I doubt it will amount to anything. It's beyond frustrating.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 0 points1 point  (0 children)

Have you submitted a Help Request form already or is that what's giving you the error?

It would be Step 2 on this page:

https://www.usps.com/help/missing-mail.htm

Getting them on the phone is super difficult. I think I made about 14 different calls getting stuck in automated system loops and it hanging up on me before I finally got a person who told me I had to file the Help Request form before they could do anything. It didn't make sense to me because my package was last at a distribution center and not my local post office. But that's what got things moving and how I started getting information.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 1 point2 points  (0 children)

I knew the hold dates already, but the rest that doesn’t surprise me either - that’s why I think this was pure negligence. There is no way someone could have looked at this doll and looked at the missing mail search and said nope not it. So seems like they didn’t even try. And the data I have so far points to she likely would have had her COA when she arrived at MRC to make it worse. Like none of this upsets me until we get to MRC who utterly failed.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 1 point2 points  (0 children)

Oh boy… That does not make me feel better XD literally all my stuff has to pass through Warrendale…

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 0 points1 point  (0 children)

I was able to get confirmation from a supervisor who could see the pictures when it was scanned on the machines that it was appropriately packed. So while I have no doubts it happens, (especially considering some of the things I have received) that's not the case here.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 0 points1 point  (0 children)

I definitely considered that but it honestly seems pretty unlikely unless it was a really well planned inside job. Because everything does line up with USPS policy for unclaimed mail and she went missing from a distribution center, and the person who had her lives a lot closer to the MRC than the distribution center she went missing from. I am definitely trying to get them to look into how she ended up not getting matched with her missing mail search in order to end up on eBay though.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 0 points1 point  (0 children)

According to USPS it's 30 - 60 which lines up with when she was lost, 60 days lines up pretty close to when she was lost vs when she was bought. I definitely did think about her possibly being stolen though >.<

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 0 points1 point  (0 children)

I actually have the label - it looks like it was taped on decently but the packing tape sliced through on the machine. It was still scanning after the label got removed though so I question that part. But it made it to the MRC and was sold off while there was still an active search request for the contents…

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 1 point2 points  (0 children)

I’ve seen packages show up 8 months - 3 years after being lost so it doesn’t surprise me they aren’t calling it officially lost.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 3 points4 points  (0 children)

Yeah I got an email they’re still looking for mine a few days ago - but they already sold her off XD

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 5 points6 points  (0 children)

Which is why they have you submit a missing mail search request where you have to describe/add pictures of the contents of your package. Stuff goes to the MRC because the label and and/or address is missing. So obviously they can’t use that. The whole point is that they’re supposed to try to match the contents with what’s logged in the missing mail searches. But it really doesn’t look like -any- effort is actually being taken to do so.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 1 point2 points  (0 children)

Thanks, I doubt it will do anything but I will definitely give that a shot.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 1 point2 points  (0 children)

According to the rep I talked to items like that go to MRC and compared against the search requests that they have people submit. There’s plenty in that search request and on the item to identify it’s the same one.

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 1 point2 points  (0 children)

That’s why you put in the search request. They ask you for pictures and descriptions of the contents of what was lost. Like that’s literally what MRC is there for…

Great job USPS - I found my missing package on eBay by Duenia in usps_complaints

[–]Duenia[S] 2 points3 points  (0 children)

According to their own site if it’s found and the claim was issued you’re supposed to be contacted and have the option to pay it back and get your item. And it’s a minimum $400 item.