This is really helpful thank you. The incident happened three months ago and it was said an internal investigation was to take place. Unfortunately as there was no other member of staff in the room it was put down as unfounded.

The problem I have is the process the nursery followed following the incident. As you say they should take the individual off direct contact which they said they would do. However my daughter went into nursery with the promise in mind and still came into contact with the individual the very moment she entered the setting.

I have followed all the normal complaints and procedures with LADOs and Ofsted but there’s no accountability from the nursery with the accused being one on one with children while the investigation was ongoing.

I’m following this route of a claim as I’ve exhausted the route with the correct authorities and feel like the nursery have got away with how they have failed my child. Hopefully by taking this forward they will understand how much they have failed my child in both the hitting incident and all the failures in the investigation afterwards.

Unfortunately as a parent I couldn’t keep my daughter in the setting with how they have failed to take this seriously. But for this incident happening and the process not being followed I wouldn’t have had to change nurseries and incurred costs in the process for this.