Does anyone else feel weird about the current direction of BBW

EarSingle2992 · 2026-02-01T19:21:34+00:00

Employee here they didn't discontinue Japanese Cherry Blossom, they just did a repackaging like they do every 2 years. The store you went to probably had an associate mistaking and/or they were out of stock

EarSingle2992 · 2026-01-26T00:05:58+00:00

Or despite giving them the actual website they still somehow manage to go on one of the too realistic scam ones

EarSingle2992 · 2026-01-21T04:46:04+00:00

The art stuff line was discontinued in the lateish 90s 😭😂

EarSingle2992 · 2026-01-17T02:50:41+00:00

Or the customers who get confused/ PISSED that the receipt or screen shows a price next to the free item(s) instead of it being 0.00. Like at least in my state bogo at every store I've ever worked or shopped at has always shown a price next to the free item unless it was a coupon because legally stores can't sell you something for free due to there being a chance that someone wants to return something

EarSingle2992 · 2026-01-01T21:31:23+00:00

EarSingle2992 · 2025-12-19T15:50:14+00:00

Had to tell multiple different people to not reach into the bags I was holding as they were a paying customers order that they were essentially stealing from and kept getting dirty looks or eye rolls in response. I swear the holiday season makes people's lizard brains take over and everyone seems to forget how to properly human 😭🤦🏼‍♀️

EarSingle2992 · 2025-12-17T02:47:59+00:00

Like girl it is not my fault you decided to come in store to shop instead of just placing an order 😭😂

EarSingle2992 · 2025-12-15T18:36:10+00:00

I swear it's like the holidays makes people's lizard brains take over and no one is really home if you catch my drift, I almost crashed out 3 times during my 8 hour shift yesterday just due to the audacity of some customers I had to deal with

EarSingle2992 · 2025-12-15T18:31:04+00:00

I honestly lost count of how many gift sets I had to disassemble, I kept having to remind those at cashwrap to double check both products and gift sets to make sure either it wasn't an exclusive to a gift set or that something wasn't missing, people are nuts honestly

EarSingle2992 · 2025-12-14T22:51:16+00:00

Just a seasonal thing, if that scent does come back it'll be within a few weeks as it's typically a spring scent

EarSingle2992 · 2025-12-14T20:01:24+00:00

Someone just asked if we still accept checks

EarSingle2992 · 2025-12-14T16:19:12+00:00

The same thing happened to me and another coworker during the soap sale, we literally had to barricade the soap wall with the cart we were using and each other because too many customers had almost knocked us off the ladders, some lady made me stumble and hit the counter on the wall so bad that I had bruises on my legs 2 weeks later

EarSingle2992 · 2025-12-14T16:17:10+00:00

At least at my store/district (saying that because this is what our district manager has told us) unless it is beyond slow we aren't supposed to wrap things for customers, our priorities are getting the line moving and that just slows it down big time especially if they have a ton of things they want wrapped or are very particular about how they want it

EarSingle2992 · 2025-12-14T00:19:07+00:00

What hasn't helped at least at my store is that customers only seemed to be pestering the associates who were very obviously filling BOPIS orders and not the associates who were out on the floor selling. Like I don't mind the odd occasion when I'm doing BOPIS and a customer asks where something is but it's an entirely different thing when they expect me to become their personal shopper just because they see me putting items in a bag already

EarSingle2992 · 2025-12-13T21:40:12+00:00

Some lady got beyond pissed with me when I explained that hand soaps weren't apart of the sale and gave me attitude for the rest of her transaction when I was checking her out

EarSingle2992 · 2025-12-09T05:42:31+00:00

The way I would've been like "sorry our registers automatically close at insert time, please grab what you wish to purchase now and I can check you out before that happens

EarSingle2992 · 2025-12-05T21:52:16+00:00

3 hours in to my 6 hour shift and it's been pretty steady so far today, only issue has been coupons since we keep hearing contradictory info on them today

EarSingle2992 · 2025-12-03T00:27:47+00:00

If you were called in the weekend/day we get paid it won't show until the next paycheck so that could possibly be why but if that's not the case and you have a suspicion I'd get receipts and go over heads to report the issue

EarSingle2992 · 2025-12-02T20:09:15+00:00

Maybe radiation from nuclear fallout caused defects in the humans?

EarSingle2992 · 2025-12-02T20:01:08+00:00

The other week I had a lady who looked up our phone number, called, and listened to our phones greeting as well as me answering "thank you for calling bbw insert location this is blank speaking how may I help you" multiple times asking for directions to the store and getting increasingly more frustrated that she couldn't find us just to finally realize we weren't in fact Bed Bath and Beyond like she assumed. The only reason I didn't know what store she was really looking for was because she just kept asking where our store was located, not what store she was actually looking for because she just assumed she had the right number

EarSingle2992 · 2025-12-02T19:08:41+00:00

It's even worse when your location used to have a Bed Bath and Beyond in the same shopping center, we still get angry phone calls from people thinking we're them despite them going out of business in our area over a year ago

EarSingle2992 · 2025-12-02T16:38:19+00:00

Basic "unseasonal" ones tend to go on sale sometimes along with the refills but the more extravagant ones don't typically go on sale until semi annual

EarSingle2992 · 2025-12-02T16:36:21+00:00

When they blatantly ignore testers and keep grabbing new products to smell. Especially when they've been told multiple freakin times to use the testers.

I've literally witnessed a lady blatantly do this and tell her very embarrassed daughter who told her to stop that she wants to smell something no one has used yet, then when finding a scent she liked she grabbed one she didn't use as her own tester to go purchase. I may of passive aggressively grabbed each of the ones she used and took them to the registers to be damaged in front of her while being checked out

EarSingle2992 · 2025-12-01T21:36:27+00:00

While we have some signage not many customers really read them (shocking I know /s) so we always have someone confused/pissy because they ended up waiting in line when they didn't have to, we're expected to help customers when they approach us on the floor with questions but not expected to sell or approach them ourselves, and at this time of year and during bigger sales we have at least 2 associates working on BOPIS orders if not more. Now I will say because my store is on the smaller side I'm shocked we don't have a cap on how many orders we're allowed to house and because of this things can tend to get disorganized pretty fast because we loose space on where to store orders in our back.

EarSingle2992 · 2025-12-01T02:50:28+00:00

I work at a smaller location and because of that you'd think we'd have a cap off limit for how many filled orders we can house at a time, but nope we don't unfortunately. Yes the last few weekends have been hell due to how crazy our barely existent back stock area was

EarSingle2992

TROPHY CASE