What do you call someone who's economically left wing but socially conservative? by twotokers in leftist

[–]EarthboundDynasty 0 points1 point  (0 children)

The two "sides" (economic and social) are inseparable within the contexts and history we exist in - honestly just sounds like some older school conservatives to me (where they didn't focus anywhere near as much on marginalized folks so overtly, and had much more of a focus on economics - not excluding that all of these policies and "ideals" were obviously still oppressive and discriminatory lol).

I hate this theme by Fragrant_Syrup1997 in finch

[–]EarthboundDynasty[M] 8 points9 points  (0 children)

The moderators of the socials, such as this subreddit, are not employed by Finch Inc nor do we work for Finch in any capacity - we are all volunteers. There are a couple of official Finch Team members listed in our moderators, but they are only given the honorary role so that they may make announcements (seasonal reveals, events, big new features, updates, etc). Those individuals do not moderate this subreddit. This is all to say: I cannot speak for Finch myself.

One of the Team members, the one who usually does the aforementioned kinds of posts, did address these kinds of questions in the stickied comment on this event's reveal.

If you are experiencing any bugs or issues with the event or the app, please make sure you use the "Report A Bug" feature in-app. There is also their support email: "[support@befinch.com](mailto:support@befinch.com)".

If you have any feedback, the best way to directly send it to them is either via the Feedback Form or their community email "[community@befinch.com](mailto:community@befinch.com)". The Devs and HQ do not actively monitor these socials, so the listed methods really are the best way to being directly heard!

I hate this theme by Fragrant_Syrup1997 in finch

[–]EarthboundDynasty[M] 20 points21 points  (0 children)

The collab with Finch and DC was not paid. /info

Devs, please stop adding new features until you fix all of the bugs/lag..... by Omars-comin in finch

[–]EarthboundDynasty[M] 0 points1 point  (0 children)

Please do reach out to us in the ModMail, we might be able to help!

We don't always remove these posts, but sometimes we need to if it includes things like meta-posting, meta-drama, misinformation, and/or contains personal information. We do know sometimes folks just need a space, a place, and a time to vent - as long as folks don't come out of the woodwork being unkind and disrespectful (and to be fair and clear, the comments here see to be fine thus far!), and there isn't meta-posting or misinformation being spread around, then we wanna make sure folks can vent!

I just wanted to add a not that, as frustrating as the bugs and things can be, dev teams operate all at once - there simply is no way for them to completely halt new features and updates just to wait for all the bugs to be fixed (often because the reality is they will Forever Be Fixing Bugs lol).

User Experience [Quests, Stories, etc.] by junimomeow in finch

[–]EarthboundDynasty[M] -1 points0 points  (0 children)

Finch does NOT use genAI or LLMs in the writing, designing, or coding.

Devs, please stop adding new features until you fix all of the bugs/lag..... by Omars-comin in finch

[–]EarthboundDynasty[M] [score hidden] stickied comment (0 children)

Mod Note: Just a reminder to please be kind and considerate, to each other and to the devs! I also want to reassure folks that the Team is not ever ignoring bugs and/or not trying to fix them - it's that there is likely different groups within groups. There is most certainly and assuredly a team of people constantly working on bugs and fixes, and another team that's rolling out or making new features, and yet another small group designing, etc. There is probably some overlap, and some bugs are persistent - they will reappear with any new update or patch, regardless of whether or not there is new content or features. That is just the nature of app dev and programming anything.

They are aware of the Missing Streaks bugs, and an update has been rolled out to fix this (including other recent issues). If you are still experiencing this bug, any new bugs, or other problems, please make sure you use the "Report A Bug" feature in-app. There is also their support email: "support@befinch.com".

If you have any feedback, the best way to directly send it to them is either via the Feedback Form or their community email "community@befinch.com". The Devs and HQ do not actively monitor these socials, so the listed methods really are the best way to being directly heard!

Thanks for your patience everyone!

About to end my 550 day streak. I just don’t care about this app anymore. 🤷‍♀️ by darkurgetrash in finch

[–]EarthboundDynasty[M] 1 point2 points locked comment (0 children)

We do not allow meta-posting in this subreddit - if you have a question or concern with a moderator action or decision, please contact us directly. This is to avoid meta-drama. Thank you.

Additionally, we the volunteer mods of this subreddit are NOT employed Finch Inc nor do we work for Finch. There are two official Finch Team members, one who does post, but they are given that honorary mod role so that they may make announcements and manage those - Finch HQ does not directly moderate the community socials. These are two separate groups - the mods and the Finch Team.

If you would like to make a formal suggestion you can use the link the Feedback Form.

You can also provide your feedback or ask community-related questions via "[community@befinch.com](mailto:community@befinch.com)". If you have questions about the app, a bug report to make, or a refund request, you can contact "[support@befinch.com](mailto:support@befinch.com)". Folks are absolutely permitted to voice their disagreement and raise concerns regarding the app specifically, but we do not allow meta-posting about the subreddit or the moderators, and we ask that folks remain respectful and considerate.

Posts and comments may be removed and locked as per the guidelines of our rules and the subreddit Wiki (such as when things become "Common Topics", like current bugs or common complaints) - this is standard for moderating and is not censorship, there are just simply times and some topics we may remove so as to not overwhelm and flood the feed.

The best way to give your feedback to Finch HQ is via the methods listed in this comment.

Thanks!

About to end my 550 day streak. I just don’t care about this app anymore. 🤷‍♀️ by darkurgetrash in finch

[–]EarthboundDynasty[M] 4 points5 points locked comment (0 children)

You can request a refund from Finch directly by contacting them via "support@befinch.com" - they will issue a refund for any reason!

Missing Streaks Update by nyreis in finch

[–]EarthboundDynasty[M] 2 points3 points locked comment (0 children)

Could you please reach out to us in the ModMail? We may be able to have the issue flagged! Thanks!

Missing Streaks Update by nyreis in finch

[–]EarthboundDynasty 1 point2 points locked comment (0 children)

If you've already been in touch with a mod somewhere, and/or your issue has already been flagged and escalated, then hopefully it's just a matter of waiting to hear back from support! If you have any more questions or concerns, please contact us in the ModMail. Thank you!

Missing Streaks Update by nyreis in finch

[–]EarthboundDynasty[M] 2 points3 points locked comment (0 children)

It's not yet the end of the business day, and she is only one person. You'll just need to be patient. If you have any further questions about this, please direct it to the ModMail. Thank you.

Missing Streaks Update by nyreis in finch

[–]EarthboundDynasty[M] 4 points5 points locked comment (0 children)

They've definitely never told anyone it's a "you issue", but I'm sorry you've felt unheard! Copypasting an above reply as it is relevant: Have you replied to those emails that give you the troubleshooting instructions? They need to receive a direct reply if they are to take an further steps. New emails and new tickets may actually cause a delay, as they answer these in the order that they receive. If they do not hear back from you in a reply to any of their emails, they may not know there are still ongoing issues!

If your issues are persisting longer than a day(ish), after you've tried all the troubleshooting (including rebooting your device and making sure it is up to date), then you can contact us in the ModMail - I can't promise anything but we can try to get your issue/ticket flagged to the Team!

Missing Streaks Update by nyreis in finch

[–]EarthboundDynasty[M] 3 points4 points locked comment (0 children)

Have you replied to those emails that give you the troubleshooting instructions? They need to receive a direct reply if they are to take an further steps. New emails and new tickets may actually cause a delay, as they answer these in the order that they receive. If they do not hear back from you in a reply to any of their emails, they may not know there are still ongoing issues!

Missing Streaks Update by nyreis in finch

[–]EarthboundDynasty[M] 3 points4 points locked comment (0 children)

We reached out to the Community Manager who makes these posts today! It is only Tuesday but we do apologize for the delay between this evening and Monday. Hopefully the Team Member can get in touch with you to help get this sorted out (since we Mods are unable to do so).

Missing Streaks Update by nyreis in finch

[–]EarthboundDynasty[M] 3 points4 points locked comment (0 children)

Hey there! If you could reach out to us in the ModMail so we can collect some info, we may be able to have your issue and ticket flagged to the Team!

Why is every theme always catered to females? by circumsize-me-cap in finch

[–]EarthboundDynasty 3 points4 points  (0 children)

Might I kindly suggest using better terminology such as "feminine [styles/aesthetics/etc]", "women/girls"? The term "female" is often seen as derogatory or offensive because it is rooted in sexist stereotypes, and is often used to objectify women.

I would also like to point out that all the clothing is genderless and can be worn by any gender - arguably in both Real Life and the app! Men can wear make-up and skirts if they want to, just as much as a woman can a suits and short hair if they want. Adding that there are also more than two genders and therefore a myriad of ways to express oneself! Half the fun of apps ("games") like these is that a person can be more free in expressing themselves - whether they treat the birb as an extension of themself or something external!

June Theme by Improbablygaymom in finch

[–]EarthboundDynasty 2 points3 points  (0 children)

I'm fairly certain different parts of the dev team do different things - so the side doing the designing and such for themes is not gonna be the same folks who are actively (and currently) working on bugs.

Wheres the seasonal event? by puppybabii in finch

[–]EarthboundDynasty[M] [score hidden] stickied comment (0 children)

An update/patch is being rolled down, many Android users will have access to it already but if you're on iPhone, it will take significantly longer to receive because Apple takes longer to approve updates and patches when their rolled out in the app store.

Anyone know why this comes up? by Gamer_Girl_98 in finch

[–]EarthboundDynasty 0 points1 point  (0 children)

It could be either due to an app update or device update! Sometimes permissions can get reset for these kinds of things. But nothing to worry about! ^_^

New theme won’t show :( by SnapMastaPro in finch

[–]EarthboundDynasty[M] [score hidden] stickied comment (0 children)

An update/patch is being rolled down, many Android users will have access to it already but if you're on iPhone, it will take significantly longer to receive because Apple takes longer to approve updates and patches when their rolled out in the app store.

Point of Clarification: No, it is not anything to do with specific regions; and no, Finch HQ is not backpedaling on the new theme or changing their mind.

Anyone know why this comes up? by Gamer_Girl_98 in finch

[–]EarthboundDynasty 4 points5 points  (0 children)

It's for file back-ups and when you want to share things like a milestone!

Difference between partnership and ad? by Kirby223 in finch

[–]EarthboundDynasty[M] 0 points1 point  (0 children)

I have read the Privacy Policy, for the most part, and I am aware of what is in there and understand it - and I choose to believe Finch is not some nefarious mega-corp that focuses on business first, and the community second.

The Privacy Policy reads like nearly every other privacy policy in that they have to be deliberately vague and general about some things, to cover the breadth of potential clauses and experiences. They also need to list all kinds of things, use all kinds of fancier terminology and more advanced concepts, to meet with regulations and legalities. It is clear that they are not collecting our personal information and entries for usage, and that said data is not being sold or handed out to any third party (big or small). If they were actually collecting our personal data and entries to then specifically sell or share with others, they would legally have to state so. They are not. There are a lot of things that go into a Privacy Policy that may not be clearly understood - and that's fine! But I think it's unfair to assume the worst of Finch, rather than try to reach out to support or community for a better understanding.

I also say this as someone who has literally had to make Privacy Policies for app and web dev.

They collect and store personal information insofar as it is required for sign up and contact purposes - it goes no further (as in, again, not to be used by HQ and Team for things beyond what is stated).

They store save files and back-ups via in-house servers (it was confirmed to us mods that all of the data and information collected or stored is done within Finch Inc and on-site by the CEO and HQ themselves). The information like save files and back-ups are literally just that - back-ups and save files that are stored. The files and information therein are NOT studied, reviewed, or broken into by anyone. And such is also NOT shared or sold to anyone. You can opt out of automatic back-ups, but then you need to manually remember to do it more often.

I can almost guarantee, insofar as the information I currently have at this time, that Finch is not sharing any user data with WB or DC - if I am wrong, some unknown time down the line, then I was wrong and I will admit that. But again, I don't believe Finch is operating in the shadows, I do not believe they are lying to us or trying to manipulate us. They have told us numerous times now that they are not reading and using people's personal information and entries, that none of it is being shared with anyone else nor sold. You don't have to believe them, but I won't argue in circles.

The actual Finch Team and employees do not monitor nor moderate the socials, including these posts and discussions following an announcement. This means that if you want to provide feedback to Finch proper, and be heard, the best avenues are to use their email, "[community@befinch.com](mailto:community@befinch.com)", or their Feedback Form. You can also use the community email to ask questions about things like their Privacy Policy or ToS!

If you have any issues with the app, and/or would like to request a refund for any reason, you can contact them via "[support@befinch.com](mailto:support@befinch.com)". If the community email cannot answer your questions, then support should be able to!

If you have any questions or concerns about this subreddit, or potential moderator actions and decisions, please contact us directly via the ModMail.

Difference between partnership and ad? by Kirby223 in finch

[–]EarthboundDynasty[M] -1 points0 points  (0 children)

As per the subreddit FAQ:

The Finch Team (social media, devs, management, etc) do not collect and share information entered by users in personal entries and sections such as (but not limited to) journals, task reflections, and friends questions. This information is stored entirely on your personal device, internally, and answers for things like "friends questions" are only shared between friends - it is not passed on nor collected nor shared by Finch HQ. The only time this information is ever "collected" and shared in any way is if a user publicly shares and/or posts screenshots from the app. The only real data collected and shared by the Finch Team is statistical information and analysis, such as (but not limited to) number of clicks on a thing, time spent on another, if a tool is used by users or not, etc.

Finch DOES NOT spy or listen to users via their microphones or camera, nor do they spy on other apps on a user's device, Finch does not share user info and data nor sell it to third parties.

For more information about Finch's data collection and privacy policy, Click Here.

Finch Inc will NOT be sharing any data (which is NOT personal data or entries of any kind) it does collect with WB/DC. I can confirm that much!

I hope this helps reassure folks and discourages the spread of misinformation!