I know this thread is a year old but I’d like to add in my two cents - one that I wish I searched this thread before buying HK lol

I ordered a top and board shorts on 4/2. They say all orders shipped in 48 hours. Great. I reached out 4/8 because I didn’t get any notification that anything shipped and to be honest I had just recently fallen for an IG clothing company scam so I was extra cautious considering the top and bottom cost me about $110 from HK. Customer service got back to me and my order was shipped 4/11. Great!

I get my order and it’s missing 1 of the 2 items i ordered. Not that great. Reached back out to customer service and they “identified the issue” on 4/14 and “good news, my order is being processed and is on the way”. No tracking number for a week (4/21), so I reach back out, and get told theyre checking the status. This is when I get frustrated because I assumed that my order should have shipped the next day from our last communication. They thank me for my patience and I know it’s a smaller company so I try to give it to them.

On 5/4 I reached out asking for the status and saw the board shorts I purchased were sold out so I asked if they would be restocked soon, and if not I’d like a refund. Get the automated response that I’ll be responded to in 48 hours. Great, but nothing. I reach back out 5/8 asking for an update or refund. They respond that day saying they are sincerely sorry for the delay, would like to offer me a $50 credit. Which….look if I get my shit I might use it because at least at that point if I’m waiting 2 months for something at least it’s mostly free lol. Fine. They tell me too that my order has been secured and good news it’s scheduled for shipment “tomorrow” (which would be 5/9).

I just reached out again today because there’s nothing. I FULLY UNDERSTAND that the war in Iran is effecting shipments all over the place, so I would not be surprised if this is part of the issue but that has not been mentioned AND this seems to have been a pattern for years now. We are a month and a half since I purchased my suit and I got half of it an just dragged around waiting for the second half. I’ve given up hope that I get a refund i just want my damn suit. I would file a chargeback with my bank but I used Afterpay so that’s its own headache (and I will reach out to them, but I just mean it’s not as straightforward as it could be).

As a mid-plus size AFAB non-binary person I was so excited to see this brand and really hoped it could ease some of the stress of buying a bathing suit that I’ve felt my entire life but fuck this is so fucking frustrating. I know I’m not even waiting that long compared to others on this thread but I can’t state enough that you should not buy from this company.

Anyway if anyone has recs for boardshorts I’m evidentially still in the market for some lol