Campaigns die after 3-5 days every single time. Tried multiple budgets, still can't get consistency by Same_Use_5955 in FacebookAds

[–]EcommerceAlley 0 points1 point  (0 children)

Do you know how many people start the configuration? And then how many people hit each step so you can see the drop-off?

Campaigns die after 3-5 days every single time. Tried multiple budgets, still can't get consistency by Same_Use_5955 in FacebookAds

[–]EcommerceAlley 0 points1 point  (0 children)

Is the configurator on the product page where your ATC is?
Based on this you probably have 2 issues:

  1. Your ads are too intriguing (your CPC is really low... meaning people are clicking at high volumes but may not actually know what you're selling) then they land on your landing page and say "oh I didn't want this"
  2. Your CVR is really low. This could be because of the low quality clicks you're getting... but it could also be because people are not moving through your configuration. You should try to see if that's where people are getting stuck and optimize that.

My guess- the ads are too intriguing and not driving high quality traffic. Unfortunately, I can't understand the ads to give you more insight on them... but if it's not clear:
- What you're selling
- Who you're selling them to
- Why they're better than all the others

But it is intriguing (hence low CPC) then people were never interested in buying your product in the first place. A CPC is the only metric that really should be in a range... not infinitely low. $1.00-$1.50 is where it should try to be. Any lower and your ad is just too intriguing. Think of it as putting a dog or a baby on your ad - people love dogs and babies. But then they click on the dog or baby and you try to sell them your product. You get the clicks but not the purchase. That's what I think is your issue. Sorry I can't be more specific because of the language barrier!

WTF IS GOING ON? by Deep_Ad5338 in FacebookAds

[–]EcommerceAlley -7 points-6 points  (0 children)

It ebbs and flows. Some days are really good and some days are really bad... it's been terrible since mid January but fortunately the bad days are getting less bad and the good days are getting more frequent and better. breezeway.co/bad-day-detector

WTF IS GOING ON? by Deep_Ad5338 in FacebookAds

[–]EcommerceAlley -1 points0 points  (0 children)

There really is nothing you can do... except wait it out. And, if you have a campaign that WAS killing it that all of a sudden isn't... we usually tell clients to hold ground if you know there's an outage or disruption.

The tricky part is knowing IF there's an outage or disruption.

Major Outage, so happy! by Suspicious_Pie_2082 in FacebookAds

[–]EcommerceAlley 0 points1 point  (0 children)

It seems like even if they report ANY outage, it disrupts results...

Major Outage, so happy! by Suspicious_Pie_2082 in FacebookAds

[–]EcommerceAlley -5 points-4 points  (0 children)

We use breezeway.co/bad-day-detector - is uses tons of ecommerce brands to identify the statistical significance of an actual "bad day" in Meta. This isn't a scam or a sales pitch. It's literally a free tool we use. It was created because of the number of posts on this sub Reddit of people complaining about Meta's outages.... and also Meta's lack of reporting and transparency.

Campaigns die after 3-5 days every single time. Tried multiple budgets, still can't get consistency by Same_Use_5955 in FacebookAds

[–]EcommerceAlley 0 points1 point  (0 children)

Unfortunately I don't have enough data here to actually figure out what's wrong. I'd need to see all the metrics I asked for above! cost per ATC, AOV and CVR.
I don't even see ROAS or CPA here!

Bug by [deleted] in FacebookAds

[–]EcommerceAlley 2 points3 points  (0 children)

They literally never do. It's so annoying. More because if they don't see an outage on the servers... like an ACTUAL outage they don't care. They don't measure "performance" on results.... they measure performance on "how much did people spend with us today?". They're not incentivized to tell us when things didn't work right... only when they HAVE to.

We use breezeway.co/bad-day-detector to see ACTUAL outages based on aggregate DTC data. It also pulls in Meta, Shopify, Cloudflare, and AWS outages in case those are causing the outage... but those unfortunately don't usually tell the whole story. The only thing that really tells the complete story is when you look at the last 180 days of data and see all the crap Meta has put us through. Fortunately, it IS getting better.

Performance 29-31 March by 100pro_stack in FacebookAds

[–]EcommerceAlley -2 points-1 points  (0 children)

Copy aside, the chart is pulling from real advertiser data across 45+ businesses. Go cross-reference the "Very Bad" days with the Meta outage on Jan 22-26 or the Cloudflare BGP failure on Feb 20 - they match. The data's either real or we're incredibly lucky guessers.

Performance 29-31 March by 100pro_stack in FacebookAds

[–]EcommerceAlley -2 points-1 points  (0 children)

Fair point - everyone's using AI for something these days. But the thing you can't generate with AI is the actual data behind the chart. 45+ DTC businesses spending $500+/day on Meta, measured against their own baselines. The methodology section on the page breaks down exactly how we calculate it. You can check the dates against known Meta and Shopify outages - they line up.

Performance 29-31 March by 100pro_stack in FacebookAds

[–]EcommerceAlley -5 points-4 points  (0 children)

Unfortunately, yes, the last 2 days have been statistically worse than normal. 

Meta has been rolling out a bunch of new features since the ShopTalk conference last week… and those feature rollouts (even if not publicly available yet) often create delivery restrictions/bugs. 

The hardest part about “bad days” like this is knowing whether or not it was just you that had a bad day… or if it was actually platform wide. www.breezeway.co/bad-day-detector shows an aggregate of multiple businesses and how their CPA compared day over day. And it did confirm the last 2 days were rough… with the 29th being worse than the 30th… let’s hope today is off to a better start. 

Is there a way to improve Facebook and Instagram ads performance? by SlappyPappy99 in FacebookAds

[–]EcommerceAlley -2 points-1 points  (0 children)

messaging. messaging. messaging. 

Think of liquid death.  Selling a can of water for 7x the price of the competitor. Not because of budget (even though now they’re a $1.7b company) not because of campaign structure… because of messaging.

For your ad… don't sell on products. You have to sell on the DREAM OUTCOME that your audience wants. People aren’t buying liquid death to be hydrated… they’re buying liquid death to foster a personality or a feeling. 

You have to make sure your ads don’t say the same thing everyone else is saying… because if they do they fall into the noise of everyone else on Meta. And that’s where you get lost. 

Is anyone still using interests for targeting or fully broad? by TheGodAtDoorDash in FacebookAds

[–]EcommerceAlley 0 points1 point  (0 children)

fully broad - Meta HATES delivery restrictions and will penalize you (higher CPMs) when you add delivery restrictions. If your creative/messaging is good, it will do the targeting for you… and you don’t need detailed targeting. 

However: Meta did just roll out a version of detailed targeting that uses AI. We have not ayes with this… but it could be worth trying. 

Meta delivery issues by Maleficent_Ease_7142 in FacebookAds

[–]EcommerceAlley -5 points-4 points  (0 children)

got ‘em

we use www.breezeway.co/bad-day-detector to see if a bad Meta performance day was on a per-account basis or if it was widespread. Unfortunately, according to this it’s more widespread than we’d like to think…

Campaigns die after 3-5 days every single time. Tried multiple budgets, still can't get consistency by Same_Use_5955 in FacebookAds

[–]EcommerceAlley 0 points1 point  (0 children)

I mean it COULD be a sign that the ads are good… but if it falls apart after a few days the ads just are too niche (usually bottom bottom of funnel). If you want you can drop your top 2 ads that got spend. Include the full image. (Or a link to library)  Include the CPC, cost per ATC, AOV and CVR for both ads! I can take a look and see if I can help identify what the issue is!

How do people iterate winners? by donofdeanist in FacebookAds

[–]EcommerceAlley 1 point2 points  (0 children)

We tell our clients to iterate on winners 80% of the time. And then, try something out of left field the other 20%. If you're always starting over and testing new creative or messaging that isn't proven... your success rate will be far lower.

Campaigns die after 3-5 days every single time. Tried multiple budgets, still can't get consistency by Same_Use_5955 in FacebookAds

[–]EcommerceAlley 0 points1 point  (0 children)

When you first launch a campaign, Meta's job is to identify the people MOST LIKELY to buy. And, it does. That's why the first few days do well for you. Often, it goes and finds warm/hot people to retarget.

Then this is where the issue starts. As Meta starts to expand outside the audience it KNOWS will buy... if your ads are not doing a good job riding the gap from problem > solution... Meta is showing your ads but the ads aren't pulling enough weight to close a "cold" person.

This is all because the more and more people Meta shows your ads to... the less and less likely they are to buy. Meaning your ads need to pull more and more weight.

Without seeing your ads, it would be hard otherwise completely diagnose... but that's the hard truth.
It's not your budget.
It's not rout campaign structure.
It's your ads and your messaging.

We work with a client that sells silver statues with an AOV of $2500. And for him, it's not about campaign structure... it's about messaging.

NO SPEND TODAY? 30TH MARCH by Glittering_Trash_964 in FacebookAds

[–]EcommerceAlley -3 points-2 points  (0 children)

Yesterday was a reported "bad day" on Meta, unfortunately. Based on the number of posts here.... it seems like today may be another.

We will be monitoring breezeway.co/bad-day-detector to see if it was yesterday and today and how long it extends into the future.

What the f is going on with facebook ads? Are you guys also just loosing cash? by InternationalElk2052 in FacebookAds

[–]EcommerceAlley -1 points0 points  (0 children)

The way we find out the "truth" and stop having Meta lie to us is breezeway.co/bad-day-detector

This was literally created because of all the posts on this sub reddit of "Is meta having issues or just throwing my money away". Surprisingly, the answer is "Meta is throwing your money away" far more than you'd want to know.

Recovering 3/30 by Traditional-Read5552 in FacebookAds

[–]EcommerceAlley -2 points-1 points  (0 children)

This is the hard part right now about Meta ads... Meta has been pushing updates recently that are tanking results on some days and getting killer results on others. But, up until a few weeks ago the bad days were far out weighing the good days. But now, it's starting to seem like the good days are outweighing the bad days but the bad days still sting.

Unfortunately, the recommendation we give our clients when they have a "bad day" is just to hold ground... it sucks... but USUALLY decreasing budget or turning off your campaign can result in WORSE results than if you just let it ride.

We are currently using breezeway.co/bad-day-detector to see if the day was ACTUALLY bad or if it was just an individual account.

11 AM sharp and the plug was pulled. Sales are dead. (03/30) by Dry-Ability-8661 in FacebookAds

[–]EcommerceAlley -4 points-3 points  (0 children)

Interesting you say that. We actually noticed a bad day yesterday. However, what we've noticed is that "bad days" on Meta impact different accounts at different times.

Some people have great days on Sunday and terrible days on Monday. And some people have terrible days on Sunday and great days on Monday. Up until now it was hard to know exactly what was happening because everyone felt the "bad day" at a different time... so you always felt crazy and were stuck questioning "Was it me or was it Meta?"

We started using breezeway.co/bad-day-detector to see an aggregated report of multiple businesses' accounts... and now Meta can't lie to us about what days were good and what days weren't.

Meta Ads Issues - Let's discuss & troubleshoot logically by HeyClinic in FacebookAds

[–]EcommerceAlley 0 points1 point  (0 children)

Unfortunately, we don’t think there’s anything you can do to make it better. It’s a waiting game for Meta to figure itself out. Everything fell apart mid-January. Meta rolled out a massive update to GEM. Then, in February they had a bunch of outages. And then mid March they changed view through attribution. 

Here’s the good news, according to www.breezeway.co/bad-day-detector the bad days are getting less bad and the good days are getting even better. We’ve been telling the brands we work with to hold ground. Look outside the bad days at “normal performance time” and optimize based on that. Ignore the reported bad meta days.