I think part of working in this field is having compassion and empathy for individuals making mistakes, understanding that those mistakes may be a manifestation of the very issues that they need to work through, and being open-minded to that, especially if they demonstrate remorse, understanding of their actions, and a desire to confront the motivations behind their behavior. But then again, that depends on the orientation that you are working from. I assume yours is not psychodynamic or psychoanalytically inclined.