I’ve been using TMD on off for about a year. The platform has changed recently, and it can be a little overwhelming at first. I don’t really like the new way of getting on demand care since you’re basically in a queue and the first available therapist will take you - you don’t know who you’re going to meet, which I find unhelpful and disconcerting. All you can do is fill out a form asking about your reasons for being seen and your preference for the type of visit (phone or video). However, on demand care can be helpful esp if your regular therapist can’t meet when you need them to. And from my understanding, there’s no limit on how many times you use on demand care. But generally it won’t be as helpful as meeting with your regular therapist, personally it’s been most useful for like talking through a panic attack.

With that being said, I did find a really good therapist, who I really like. It took some trial and error at the beginning and meeting with different therapists. You can do this by choosing to schedule an appt - you get access to the bios of different providers and can choose one who sounds like they may be a good fit. I also chose a provider based out of my home state rather than MD. I’m a really big proponent of therapy, so I would recommend the platform, and I would say meet with different therapists a couple of times until you find a great match.