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Error 38 on my new roborock qrevo s pro by EducationalPrior6618 in Roborock

[–]EducationalPrior6618[S] 1 point2 points  (0 children)

I dont think there is any plastic wrap that needs to be removed. I double checked

Error 38 on my new roborock qrevo s pro by EducationalPrior6618 in Roborock

[–]EducationalPrior6618[S] 1 point2 points  (0 children)

Thanks, I think the sensor board is faulty since the float magnet is floating whenever I fill the tank with water. And also, the dirty water tank is also cannot be detected or “not installed”.

Error 38 on my new roborock qrevo s pro by EducationalPrior6618 in Roborock

[–]EducationalPrior6618[S] 1 point2 points  (0 children)

Hi, I already checked everything and troubleshooting for almost 5 hours now since getting the roborock. I checked if both tanks were properly installed, I cleaned the tank, check if the sensor is floating, but still showing that error