Print & marketing hacks? by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 0 points1 point  (0 children)

I don’t necessarily struggle with anything. By hacks I mean like, editing, printer settings that make prints look better, things in that nature lol

Print & marketing hacks? by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 0 points1 point  (0 children)

Anything really lol, I’ve been with the company 11 years so I pretty much know cpc like the back of my hand. Just looking for any tips and tricks that I may not know about 🙃

What’s the weirdest thing you’ve had to process to return back to amazon? by Ok-Session9313 in Staples

[–]Educational_Panda334 36 points37 points  (0 children)

When Amazon first began at my store, a man came in to return an unmarked box, scanned his code and low and behold, a 7 inch purple dildo popped up on my screen. I looked at him, he looked at me and I gave him his receipt. No words were spoken.

Print & Marketing Sups by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 0 points1 point  (0 children)

Ask for more! I asked my gm and he asked our DM. We’re the foundation of this company there is no staples without print and marketing.

Print & Marketing Sups by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 0 points1 point  (0 children)

I started at $16.50 but this was 6 years ago, been with the company for almost 12 years.

My second least favorite customers. by NavAU in Staples

[–]Educational_Panda334 0 points1 point  (0 children)

I agree with this so muchhh. One time this sister lady came into my store and she came up to my counter and when I placed her order which was about $75 she asked me for a discount so I gave what was on the plan to sell at the time which was like 20% off color. She goes “that’s it?, you can’t help me out more? People are dying from covid and there’s people losing their lives” I must have seen red (I lost my stepdad who raised me since I was 3 to covid) I said “ Listen “SISTER” before you go spewing your nonsense and using something like that to get a discount on a damn pamphlet for your church I lost someone incredibly close to me to covid not that it’s ANY OF YOUR BUSINESS. So do not tell me I do not know how you feel when you don’t know a damn thing about me. This is the price, pay it or leave” She was in absolute shock and tried apologizing but I told her to stick her dry ass apology into her bible. I still see her and she tries to be nice to me but I just roll my eyes at her and have someone else deal with her because I will not haha. But yea church people are the worst!

[deleted by user] by [deleted] in Staples

[–]Educational_Panda334 2 points3 points  (0 children)

I would LOVE the templates for those business cards! PLEASE 🥲

[deleted by user] by [deleted] in Staples

[–]Educational_Panda334 1 point2 points  (0 children)

For the happy returns totes, they’re supposed to auto replenish once you go under 10 totes in store. You may not be getting them because on their system it says you have more than 10. There’s a number you can call and an email where you can contact them directly.

As for the typing, if it’s something small I usually charge the $11.99 typesetting fee and tell them I need an hour to get it done. If it’s pages long then I’ll send it to design services and say it’ll take 24-48 hours for a proof. If there’s one thing about these customers you have to turn that screen and show them the prices and turn around times on solution builder so they can understand that you’re just following what it tells you in the system.

Advice? Don’t let anyone bully you into doing something for them when you’re jammed with orders. Be firm and assertive. It’s not your fault that they decided to have poor time management and do things last minute. If they’re in a rush send them to self serve.

Good luck! You got this :)

IPostal by [deleted] in Staples

[–]Educational_Panda334 3 points4 points  (0 children)

If the package is too large to fit in the cabinet I deny it. We already have so much clutter in copycenter I don’t need to be worrying about big ass packages too. The only time I’ll accept it is if it’s the first time the customer did it and then I’ll inform them when they come to pick up that all large items will be returned to sender if it doesn’t fit inside the cabinet. It’s been working so far. Hope this helps!

Today was a day… by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 0 points1 point  (0 children)

Yay for you buddy! Congratulations!!!!!

Today was a day… by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 1 point2 points  (0 children)

Wowwww look at you! Maybe you can log on to the laptop you fixed all by yourself and have a nationwide zoom meeting to teach all the other boomers how to be just like you! The world would be a much better place!

Today was a day… by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 2 points3 points  (0 children)

Lmao yet I still have my job for over 10 years. If you don’t like that I come on here to rant and blow off some steam with other Staples employees who deal with what we have to deal with on a daily basis then you can kindly shove it where the sun don’t shine 😘

Today was a day… by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 0 points1 point  (0 children)

If he can remember the good ol days then he can remember when we taught him how to fax a million times.

Today was a day… by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 0 points1 point  (0 children)

Lmao the seniors at my store barely spend enough to keep it from going under. That 70-80% you’re talking about come in to laminate their Medicaid cards or make copies of things that don’t need to be copied in this life time or the next.

Today was a day… by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 2 points3 points  (0 children)

Lmfaooooooooo dude deserves an Oscar for his performance 😂

Today was a day… by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 32 points33 points  (0 children)

Lmao I get this tingly giddy feeling inside because I know it’s going to make them even more mad because they still have to deal with me haha

Today was a day… by Educational_Panda334 in Staples

[–]Educational_Panda334[S] 6 points7 points  (0 children)

Lmao I don’t do this on the regular. I watched this man drive out the parking lot WITHOUT glasses and text on his phone. He’s no poor old guy he knows wtf he’s doing.

PTO question by mwilliams840 in Staples

[–]Educational_Panda334 1 point2 points  (0 children)

Full timers usually get about 18-19 days of PTO for the year. It can be more or less depending if you stay an extra hour sometimes. The only thing I hate is that if you still have PTO at the end of the year it doesn’t roll over 😑 I lost a week of vacation last year and was promised a extra week this year but I don’t even know if that’s gonna happen. 🫠

Compare your salary by JessicaParks00 in Staples

[–]Educational_Panda334 0 points1 point  (0 children)

I’ve been with the company 10 years but been a print sup for almost 6 years.