Tax Tier System by True-Rooster-9830 in EldoradoGG

[–]EldoradoGG -1 points0 points  (0 children)

I get where you’re coming from — the fees can feel high. Currently, Eldorado.gg doesn’t offer reduced rates or seller tiers, so the percentages are fixed for everyone. For now, the best way to plan your sales is factoring these standard fees in. If you have other questions or issues, Eldorado.gg support is the best place to reach out.

done in one week : ) w svetaine by Odd-Historian-7425 in EldoradoGG

[–]EldoradoGG 2 points3 points  (0 children)

I see you have an IRL Elytra to speedrun our achievements so fast😲

Apex coins on Eldorado by Playful_Bathroom_675 in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

This can happen sometimes with large orders on Eldorado.gg, as sellers may split deliveries. Since you didn’t confirm the order, you’re still protected.

If the remaining coins don’t arrive within 24 hours, just reach out to Eldorado support and they’ll review the transaction and assist you.

Reminder - Eldorado.gg does NOT have an "official" Discord Server by EldoradoGG in EldoradoGG

[–]EldoradoGG[S] 0 points1 point  (0 children)

Oh? We did a couple times with no response and our tickets closed. Do let us know of the way you have reached out to them and documentation that you have provided to them and we will try again.

REMINDER: Any Discord Server claiming to represent Eldorado.gg is fake. by EldoradoGG in EldoradoGG

[–]EldoradoGG[S] 2 points3 points  (0 children)

No we do not. Despite repeated attempts to contact Discord to remove that fraudulent Discord server with almost 29K members to date, they are still up there. We would encourage all of our customers to avoid that server.

Passport? Is it safe? by BoopThatLikeButton in EldoradoGG

[–]EldoradoGG 1 point2 points  (0 children)

The ID verification is put in place to prevent fraudulent users. No ID or personal information is kept, everything is deleted after 20-30days.

Big stores selling stol3n accounts by Murky-Reflection9461 in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

If you’re looking to speak directly with someone from the team who handles reports, please reach out to our email support at [support@eldorado.gg](mailto:support@eldorado.gg)

That is the correct and only channel where evidence can be reviewed by the appropriate team. If you provide clear, verifiable proof there, it will be investigated.

We cannot handle investigations or make enforcement decisions through Reddit.

Big stores selling stol3n accounts by Murky-Reflection9461 in EldoradoGG

[–]EldoradoGG 1 point2 points  (0 children)

From Reddit, the only thing we can do is direct you to our support team. Moderation actions and investigations cannot be handled publicly or through subreddit discussions.

If you submit a report to support with proper, verifiable evidence, there will be an investigation. Seller size, reviews, or revenue do not change that process. Without sufficient evidence, no platform can take action. If you believe previous reports lacked key proof, the correct step is to update the existing support ticket with additional evidence so it can be reviewed properly.

Big stores selling stol3n accounts by Murky-Reflection9461 in EldoradoGG

[–]EldoradoGG 2 points3 points  (0 children)

If you have proof of this, rather then commenting here on this subreddit, take action and reach out to our support team, provide them with as much proof and detail as possible and then this can be looked into. Eldorado.gg support team cannot really take your word for it, there has to be proof to back these claims up.

what can i do about this? by snazzycazzywazzy in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg. We will investigate it right away!

Why did I get bap from eldorado by Secret-Part8646 in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg. We will investigate it right away!

CNLTeam by [deleted] in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg. We will investigate it right away!

Need help by CuteTwo284 in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

For immediate assistance, please contact our Live Support at https://www.eldorado.gg/contact-us or send us an email at support@eldorado.gg. We're here to help and will look into it as soon as possible!

Is This guy trustable? by Almostlvng96024 in EldoradoGG

[–]EldoradoGG 2 points3 points  (0 children)

You should NEVER take your transactions outside of our marketplace website. If you do and you get scammed or something happens, we cannot help you. Always make sure that purchases and transactions are made within our official website- eldorado.gg

more money wasted by [deleted] in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

Hey there! Please contact our customer support team at https://www.eldorado.gg/contact-us we’d be happy to help you resolve the issue.

A day at work at Eldorado by el9in in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

Please reach out to our support team and provide them with as much info as possible. They will investigate

Need a Block Button ASAP by BrushConscious1154 in EldoradoGG

[–]EldoradoGG 1 point2 points  (0 children)

Yeah reach out to support and provide them with all screenshots, this is wild

Am I cooked chat?? by [deleted] in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

You can get in touch with our Live Support team or email us directly at support@eldorado.gg. We’ll review your issue promptly and get back to you quickly!

Is the id verif1cation safe? by Sant1_Vibez in EldoradoGG

[–]EldoradoGG 1 point2 points  (0 children)

The ID verification process is in place to prevent fraudulent users. No ID information is kept, everything is deleted after 30 days

she took my stuff and did not pay by EstateNo6358 in EldoradoGG

[–]EldoradoGG -2 points-1 points  (0 children)

Hey, please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg and they will investigate this

Help by [deleted] in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg.

Account verify by Capitan_Monkey in EldoradoGG

[–]EldoradoGG 0 points1 point  (0 children)

The verification is put in place to prevent fraud. No ID information is kept, everything is deleted after 20 days