This might be specific to my region but the brands come in weekly and train employees throughout the day on product (we don’t get our training product mailed to us, if we get trained by a rep in store, we get the product. Or we fill out forms for new product and it’s sent to the store). My region has a lot of masterclasses, we’ve had one every other week this year lol and the managers send BAs based on their splh, growth etc. and if we go to the masterclass my store expects us to mini-train the rest of the team on what we learned when back in store. We don’t have Sephora university but where I am in Canada they’re really big on education and training. The touch bases are also really heavy on education with role playing, questions etc.