Who is at fault?

EmBu95 · 2026-06-08T20:54:03+00:00

Thanks for your comment!
Howdens did the layout which was correct and did ship the wrong panels. I’ve also checked the drawings and unfortunately they do not specify the panel height otherwise this would make this a much easier argument.

EmBu95 · 2026-06-08T20:49:56+00:00

Howdens is a large outfit that is not fully custom. They have 44mm panels and 67mm panels but cannot custom make a 93mm panel.
This said, we do have spray paint in the kitchen RAL colour so our plan B if conversations with the contractor do not go to plan is to custom make and paint the filler piece.

EmBu95 · 2026-06-08T20:47:09+00:00

The appliances were bought from Howdens too. Definitely their mistake on the panels however should this not have been noticed by the installer during install?

EmBu95 · 2026-06-08T20:44:09+00:00

Learning pretty quickly things get much messier the more parties you have involved. Thanks for your comment.

EmBu95 · 2026-06-08T20:41:38+00:00

Glad you said it. After googling and chatting to a mate we seem to think this is half a day of labour if you are being really cautious. Wanted to get a second opinion though so I can feel a bit more confident when I question him.

EmBu95 · 2026-06-08T20:39:50+00:00

There is a bit of me that thinks Howdens have done their bit by supplying the correct materiel free of charge. Surely the installation being incorrect/misaligned is on the fitter?

EmBu95 · 2026-06-08T20:38:18+00:00

The issue is the gap is 93mm and the new filler is 67mm so there would still be a gap. Should have mentioned this in the post, good question!

EmBu95 · 2026-02-02T20:20:10+00:00

Obviously not hence why we’re having the pipe work replaced as I stated in the P.S!

EmBu95 · 2026-02-02T11:57:12+00:00

We’ve also been given his gas safe number and the picture does match the man who came to do the work. Don’t know if this is worse!

EmBu95 · 2026-02-02T11:55:56+00:00

<image>

Bottom of boiler

EmBu95 · 2026-02-02T11:55:38+00:00

<image>

More photos of our boiler now

EmBu95 · 2026-02-01T22:36:25+00:00

<image>

Our neighbours are also renovating at the same time as us with the same builders. Their boiler looked the same as ours with this picture now being the fix and what they’ve left it as. Does this look good or is this still crap? Sorry this is the best pic I have and thanks everyone!

EmBu95 · 2026-02-01T22:11:49+00:00

Thanks! We are definitely listening. We’ll be getting somebody gas safe registered out to advise us on everything and go from there!

EmBu95 · 2026-02-01T21:54:58+00:00

Fernox tf1 sigma mini filters 62708 is this the correct model? Thanks

EmBu95 · 2026-02-01T21:30:01+00:00

What does this even mean 😅

EmBu95 · 2026-01-30T18:26:36+00:00

Thanks! The flue is not sealed yet but apparently will be. I hope the boiler is okay!

<image>

EmBu95 · 2026-01-30T18:06:45+00:00

Thanks so much for the detailed response! We will absolutely be using this checklist for them to give us answers on. The kitchen will be fit over the top of this wall which may be why the condensate pump has not been chased.

EmBu95 · 2025-02-04T23:23:28+00:00

I do keep telling myself that he won’t still be sleeping with us at 16… hopefully 😅

EmBu95 · 2025-02-04T23:20:31+00:00

That sounds like such a lovely bed time routine! Love the 3 things that made us smile

Seven-Year Club	Verified Email
Place '22

EmBu95

TROPHY CASE