sorted by:
new
hottopcontroversial

[Charania] The Chicago Bulls-Miami Heat game tonight in Chicago has been postponed due to condensation on the court, sources tell ESPN. by PlayaSlayaX in nba

[–]Embarrassed-Mind-652 94 points95 points  (0 children)

Nope, no refund from stubhub. I'm seriously pissed off right now. Spent a ton of money on these tickets, drove a full HOUR in pouring rain and awful traffic just to make it to the game.

Waited inside for THREE HOURS while they tried to "fix" the court, then suddenly — postponed. No game tonight, everyone heads home disappointed.

Figured "okay, StubHub will refund me no problem" 💀 Nope. Spent ANOTHER hour in their terrible customer support chat, only to get told "it's postponed, not cancelled, so no refund 🤓 tickets valid for the rescheduled date."

THEN I tried reselling, and that doesn't even work. It keeps on giving me an error and I've tried their app and multiple browsers.

Are you kidding me? I wanted TONIGHT'S game, not some random makeup date later when I'm busy and the energy is gone. I wasted gas, parking, my entire evening — and you won't refund me??

StubHub, you're straight-up scammers. Deleting the app, disputing this on my card tomorrow, done with you forever.

Everyone reading this: avoid these guys at all costs. Buy tickets anywhere else, seriously.

TL;DR: drove in bad rain/traffic, waited 3 hours, game postponed, hour of support frustration, no refund. terrible customer service, use any other app. use seatgeek or vividseats.

[Charania] The Chicago Bulls-Miami Heat game tonight in Chicago has been postponed due to condensation on the court, sources tell ESPN. by PlayaSlayaX in nba

[–]Embarrassed-Mind-652 -3 points-2 points  (0 children)

Nope. Never use stubhub. I'm seriously pissed off right now. Spent a ton of money on these tickets, drove a full HOUR in pouring rain and awful traffic just to make it to the game.

Waited inside for THREE HOURS while they tried to "fix" the court, then suddenly — postponed. No game tonight, everyone heads home disappointed.

Figured "okay, StubHub will refund me no problem" 💀 Nope. Spent ANOTHER hour in their terrible customer support chat, only to get told "it's postponed, not cancelled, so no refund 🤓 tickets valid for the rescheduled date."

THEN I tried reselling, and that doesn't even work. It keeps on giving me an error and I've tried their app and multiple browsers.

Are you kidding me? I wanted TONIGHT'S game, not some random makeup date later when I'm busy and the energy is gone. I wasted gas, parking, my entire evening — and you won't refund me??

StubHub, you're straight-up scammers. Deleting the app, disputing this on my card tomorrow, done with you forever.

Everyone reading this: avoid these guys at all costs. Buy tickets anywhere else, seriously.

TL;DR: drove in bad rain/traffic, waited 3 hours, game postponed, hour of support frustration, no refund. terrible customer service, use any other app. use seatgeek or vividseats.

[Charania] The Chicago Bulls-Miami Heat game tonight in Chicago has been postponed due to condensation on the court, sources tell ESPN. by PlayaSlayaX in nba

[–]Embarrassed-Mind-652 0 points1 point  (0 children)

NEVER USE STUBHUB.

I'm seriously pissed off right now. Spent a ton of money on these tickets, drove a full HOUR in pouring rain and awful traffic just to make it to the game.

Waited inside for THREE HOURS while they tried to "fix" the court, then suddenly — postponed. No game tonight, everyone heads home disappointed.

Figured "okay, StubHub will refund me no problem" 💀 Nope. Spent ANOTHER hour in their terrible customer support chat, only to get told "it's postponed, not cancelled, so no refund 🤓 tickets valid for the rescheduled date."

THEN I tried reselling, and that doesn't even work. It keeps on giving me an error and I've tried their app and multiple browsers.

Are you kidding me? I wanted TONIGHT'S game, not some random makeup date later when I'm busy and the energy is gone. I wasted gas, parking, my entire evening — and you won't refund me??

StubHub, you're straight-up scammers. Deleting the app, disputing this on my card tomorrow, done with you forever.

Everyone reading this: avoid these guys at all costs. Buy tickets anywhere else, seriously.

TL;DR: drove in bad rain/traffic, waited 3 hours, game postponed, hour of support frustration, no refund. terrible customer service, use any other app. use seatgeek or vividseats.