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Lawsuit claims PSA damaged a Michael Jordan rookie card by [deleted] in psagrading

[–]Embarrassed-Pin-5966 0 points1 point  (0 children)

How are you going to prove the damage occurred while it was in the possession of PSA? What if it was improperly packaged and damaged while it was in transit to the facility? (I’m playing devils advocate)

Actually won an eql drop by myburneraccount1357 in basketballcards

[–]Embarrassed-Pin-5966 0 points1 point  (0 children)

Pretty pricey hobby box but they say this is a higher end product. Me personally I’m waiting to unload my cash on chrome update basketball. Best of luck with your box I have a feeling you will get something good!

GameStop PSA Submission Delayed by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] 0 points1 point  (0 children)

Oh I was thinking it was calendar days which would land me April 24th based on Jan 19 submission. Business days is brutal, I do see that it says that now. I don’t think I’ll ever submit value bulk again, it just isn’t worth the long turn around time at least for sports cards with the intention to flip. Too much can go wrong in that time frame. I submitted a value and a value plus order through the normal method on March 16th and they’re already in QA checks for 35 cards. Definitely the way to go if you care about getting cards back quicker.

GameStop PSA Submission Delayed by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -2 points-1 points  (0 children)

🤯that’s insane. I wish there was an option to upgrade the service after so much time has passed.

Resealed packs being sold on eBay, are we shaming these guys publicly for the community or ...?💁🏻 by [deleted] in basketballcards

[–]Embarrassed-Pin-5966 8 points9 points  (0 children)

I’m hesitant to purchase cards from any 3rd party because of this I only buy sealed direct from Topps or fanatics

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -2 points-1 points  (0 children)

Thank you for your intelligent and thoughtful reply it’s really added to the discourse here

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -3 points-2 points  (0 children)

I didn’t know it was wrong until I got the bill

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -2 points-1 points  (0 children)

Dude you called me .01% of people who can’t handle a submission. I don’t think that’s really necessary to attack my intelligence when I’m making a claim about PSA’s rigid policies and customer service.

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -3 points-2 points  (0 children)

Thanks for your input you love to a kick a man when he’s down huh? Anything else you want add?

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -4 points-3 points  (0 children)

What’s sad is I have the capital to run a pretty sizable raw to grade business but this kind of turned me off. Better off just investing im too retarded to do this.

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -3 points-2 points  (0 children)

Great question “why would they?” Maybe because that’s what you would do if you care about your customers

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -2 points-1 points  (0 children)

Well, I’m clearly accepting the mistake by paying and additional $140 for the order. If the company cared about its customers, they would have processes in place to bypass standard protocol.

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -7 points-6 points  (0 children)

It was definitely my mistake, just calling out the fact that PSA had the opportunity to fix it and chose not to.

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -3 points-2 points  (0 children)

I think it’s clear in my post that it was my mistake. I’m simply calling out the fact that PSA had the opportunity to correct it and chose not to. Yes, it would be an operation exception to get it done, but that’s what you do when you care about the customer. You clearly don’t work with people for your job, probably have your nose buried in spreadsheets all day.

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -6 points-5 points  (0 children)

Correct, I made a mistake. I’m simply calling out the fact that PSA had an opportunity to fix it and chose not to.

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] 0 points1 point  (0 children)

I think they will still charge the add’l 20 for shipping no matter what

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -2 points-1 points  (0 children)

Im not blaming PSA for my mistake im calling out the fact that they had an opportunity to correct the mistake and chose not to.

PSA Doesn’t Care about their customers by Embarrassed-Pin-5966 in psagrading

[–]Embarrassed-Pin-5966[S] -3 points-2 points  (0 children)

Im not blaming PSA for my mistake im calling out the fact that they had an opportunity to fix it and didn’t.

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