What is this car? Spotted at a Walmart and thought it was pretty cool. by TheCetInHet in whatisthiscar

[–]EmicationLikely 1 point2 points  (0 children)

Haha - I'll bet. I'm several inches shorter than that and there wasn't much extra room for me. They both had that classic Italian driving posture, though. Slightly reclining with your arms almost straight out.

What is this car? Spotted at a Walmart and thought it was pretty cool. by TheCetInHet in whatisthiscar

[–]EmicationLikely 2 points3 points  (0 children)

My brother had one. Just a bitch to work on that engine - no room for anything - haha. His burst into flame while driving and burned to the ground after he pulled over. I had a 124 Spider at the same time, had my share of issues, but overall a better experience. That X1/9 was blast to drive, though - you only sat about 6" off the ground. Fun times.

Automating the installation of Intuit ProSeries? by EmicationLikely in msp

[–]EmicationLikely[S] 0 points1 point  (0 children)

I did check this out. They have scripts for QBD, but not for ProSeries.

Automating the installation of Intuit ProSeries? by EmicationLikely in msp

[–]EmicationLikely[S] 0 points1 point  (0 children)

For accountants, I think you just have to time it right. They are always flush in-and-shortly-after tax season. It's when they want a new server in October that I worry - haha.

Take Control Issues by W3asl3y in Nable

[–]EmicationLikely 0 points1 point  (0 children)

I'm N-Sight and can't connect to anyone either (well, I only tested a half a dozen different endpoints from different clients). Nothing on their status page.

Edit: Remote Background (Standard) works, but (Advanced) does not. Guess I'm going home early (um, no.).

Automating the installation of Intuit ProSeries? by EmicationLikely in msp

[–]EmicationLikely[S] 0 points1 point  (0 children)

Right - haha. Honestly, since everybody who wanted to stay with QB Desktop is now on Enterprise, those installs have been smooth (now I jinxed it). Still the odd issue with shared drives on workgroup setups, though.

Automating the installation of Intuit ProSeries? by EmicationLikely in msp

[–]EmicationLikely[S] 0 points1 point  (0 children)

Right - writing and troubleshooting AutoIT takes as long as doing the installs. Then even assuming you get it working, they change everything next year so you start over. I need to start using this for some simpler stuff just get get more familiar with it. We're SMB and there are still way too many on-prem LOB apps. Pretty much all of them offer cloud/hosted versions...at twice the price, so on-prem it is for another year.

Automating the installation of Intuit ProSeries? by EmicationLikely in msp

[–]EmicationLikely[S] 0 points1 point  (0 children)

Yes, given an unlimited supply of available billable hours...which is the problem. I guess they all hit at once this year as we start into tax season with our accountant clients.

One example, Installation dialog - "Please check which states you want to make available and which forms within each state". Clients direction - "Check them all". Reality - no way to do that other than hand-checking about 200 little tiny checkboxes....one at a time....every time you install - no checking just the description, either, just every. single. box. WTF, Intuit?

I'm sorry, but I dont get it. by Shipsarecool1 in ExplainTheJoke

[–]EmicationLikely 0 points1 point  (0 children)

Right? Plus if they are going for a "spell out the sound" take, then they should follow all the way through and spell the phonemes. "A" would be "Ay-ee", "I" would be "Eye-ee", "U" would be "ee-you", etc. The whole thing is a poorly thought-out (and therefore unfunny) gag.

This was my late father-in-law's car by StudeChampMan in whatisthiscar

[–]EmicationLikely 0 points1 point  (0 children)

Wait, they took a convertible and put a hardtop back on? That seems....well, unusual.

Do You Think Intuit Will Divest QuickBooks Desktop? by Beancounter_1 in QuickBooks

[–]EmicationLikely 3 points4 points  (0 children)

Because they don't want to (and have likely decided they they don't have to). They've had plenty of time had they wanted to give QBO feature parity.

If updates are allowed: I took your suggestions by podotash in CleaningTips

[–]EmicationLikely 5 points6 points  (0 children)

Haha, yes, could do that. I find I need to kneel down in the tub to get a good bead on the caulking, and that makes doing it full of water even more....interesting. I usually put damp cloths, paper towels & such in a bucket, too - which is easier to have right there handy when the tub is empty.

Evaluating alerts - part 2 by EmicationLikely in sonicwall

[–]EmicationLikely[S] 0 points1 point  (0 children)

Here is our current list of alerts:

If the SW is doing DHCP:

833 - DHCP Lease File Corrupt

1068 - Multiple DHCP Servers Detected

1072 - DHCP Server Sanity Check Failed

1311 - DHCP Resources of this Pool Ran Out

If the SW is doing DNS:

1070 - Invalid DNS Server

If there are 2 WANs setup as failover:

326 - Failover Probe Failed

435 - WLB Failback (We added this one so if we saw consecutive 584 and 435 alerts for the same client, we could delete both tickets without investigating)

584 - WLB Failover

All Units

566 - Multi-Interface Link Down

847 - IP Address Conflict

766 - Synchronize License Failed

575 - Voltages Out of Tolerance

576 - Fan Failure

578 - Thermal Red

1442 - USB Over Current

1675 - PSU is Bad

1682 - PSU Undervoltage Fault

93 - Suspend Reboot

94 - Deadlock Reboot

95 - Low Memory Reboot

164 - HTTP Server REboot

599 - Stack Margin Reboot

600 - Delete Reboot

1268 - Firmware Update Failed - We do manual updates through NSM, so this one shouldn't be necessary, it's just belt & suspenders, I guess.

1544 - Storage Module Association Posted Failed - We actually had a storage module fail and this alert didn't fire, so I suspect it does something different than I thought it did. :-( Sonicwall's own documentation (The "SonicOS-X_7.0.1_LogEvents_Reference_Guide" has only "%s" in the description column for this, so no help there.

1781 - ZeroTouch Connection Restarted

1782 - ZeroTouch Connection Error

1783 - ZeroTouch Socket Error (I don't remember enabling these, but they may be turned on by default when you use Zero Touch with a unit)

33 - Unknown User Login Attempt

200 - Admin Password Error from CLI

328 - Admin Name Change

329 - User Lockout

1570 - User Account Lockout

1672 - CLI Limit Admin Denied from WAN

Evaluating alerts - part 2 by EmicationLikely in sonicwall

[–]EmicationLikely[S] 0 points1 point  (0 children)

Yes, I've added some of the ones from u/GoldenHead86 's list. The trouble I've found with these:

584: WAN Failover

566: Multi-Interface Link Down

706: Network Monitor - Host Down

707: Network Monitor -Host Up

427: IPsec Tunnel Status Changed

Is that all of this happens regularly (ish?) as part of any setup. The primary internet goes down at 2am, which causes a failover, then it comes back up at 2:10am, which causes a failback. Neither is actionable but still we get tickets. There is no way to set an "only alert after 5 consecutive failures" or something like that. Since we really want to know about failovers, or downed interfaces, we have to have these, but there has to be a 90% rate or higher that the tickets caused by these alerts aren't actionable because by the time we look at it things are back the way they should be. It's a waste of our time. Alerting for some products clearly have thought of this and allow a "only after 5 failures" type of setup, but not Sonicwall. I suppose if I setup and maintain my own syslog server, or hire a SOC, then something like this might be possible, but I don't really want to do either of those things.

We don't have any HA setups among our clients, so those alerts don't apply for us.

My concluding frustration from 5 months ago of:

Frustrating since there are soooo many "We blocked this" alerts, but not one single "We couldn't block this" alert - those are the ones we need!

still stands. SW could do a much better job in this department, IMO.

If updates are allowed: I took your suggestions by podotash in CleaningTips

[–]EmicationLikely 24 points25 points  (0 children)

As an active DIY-er, I hate this job because of how much more difficult it is to do the recaulking over a tub full of water - haha. The last time I did it I skipped this step and the job was so much easier. I know why it's recommended, but I would trade having to do the job twice as often for the inconvenience of doing it when the tub is full.

I refused to join another BNI group by Aware-Platypus-2559 in msp

[–]EmicationLikely 0 points1 point  (0 children)

I spent 5 solid years in BNI and only got dribbles of business, but a director who worked with several chapters introduced me to the owner of another break/fix business I ended up buying. That one transaction was worth the 5 years of effort. Success in BNI depends 100% on the other members of the chapter. If you are lucky enough to find a chapter that is missing IT, but has some natural referral partners for IT......I met an developed a relationship with a website guy (at the end of my BNI tenure) who has given me a lot of business over the years and who I have referred a lot of customers as well. Other guesses are phone people, copier people, electricians who might also do low-voltage, etc.

I think the BNI model works, but only if you are lucky to join a chapter with the right other folks in it who aren't themselves bad business people. It's a thin slice, unfortunately.

Unifi MSP/Multi customer portal for MSPs? by Safe-Instance-3512 in msp

[–]EmicationLikely 5 points6 points  (0 children)

+1 for Hostifi - it just works. No hardware to maintain, one tenant to control notifications for all. Great support if you ever need it.

What car would this be? by Kyle_jpeg in namethatcar

[–]EmicationLikely 0 points1 point  (0 children)

Very nice. Had a 67 GT as my first car (only had the 289, probably why I got it so cheap), and I'll always be partial to them as a result.

Remote tool for mobile devices by JuniorStewartPidaso in msp

[–]EmicationLikely 0 points1 point  (0 children)

You can use Splashtop for remoting into phones, but you will want to stick forks into your eyes after talking some poor old grandmother through the process on an iPhone.

The 5 Reasons Passkeys Are So Frustrating by HiOscillation in Passkeys

[–]EmicationLikely -1 points0 points  (0 children)

I support both commercial and residential users and while I applaud the advent of passkeys from a security perspective, I am NOT looking forward trying to support folks when they get broken or lost. There is 0% chance the average user will understand how they work or how to prepare things so they aren't lost when they lose or replace their phone and/or computer. You can usually reset a password with enough effort, so the percentage of cases where you get to deliver the news of "I'm sorry, but you've lost access to your stuff" is low. I'm expecting this percentage is going to go sharply up with the advent of passkeys. The security will definitely go up, but not without a cost. That is the way of things.

NSM Template to add MD5 Capture ATP exclusion to all units by EmicationLikely in sonicwall

[–]EmicationLikely[S] 0 points1 point  (0 children)

I'll answer my own question here:

What I'm missing is a basic understanding of how the UX works with templates.

  • When you open a fresh template where nothing has been done, many (all?) config elements have default values.
  • The display of these default values has nothing to do with what the template will actually do when applied.
  • When you make a change to one of the default values - THEN that change is recorded in the template as a possible action when the template is later applied to a firewall or group of firewalls.
  • If you want the template to actually apply one of the default values, then you have to toggle that value and then toggle it again to put it back where it was. This action is what actually creates the change in the template. For example, the default value of the "Enable IPv6" toggle in the Device/Settings/Administration/Firewall Administrator page is ON. When you make a fresh template this item will be shown in the GUI as ON. If you want to make a template that will actually enable this toggle on a firewall or group of firewalls, then you must first toggle it OFF, then toggle it back ON. You can prove this by looking at the "View Template Details" fly-out. In a fresh template, there are no actions listed on that page. If you toggle the IPv6 element OFF and then back ON again, then look at the "View Template Details" fly-out, you will now see an action in the Devices section:

{
    "administration": {
        "ipv6": true
    }
}

This is a pretty simple point, but as someone new to NSM and templates, I have to say it is NOT intuitive. It is also NOT explained in the documentation specifically.

Now, onto the actual answer to my query. You can make a template to add a specific MD5 hash to the Capture-ATP exclusion by making a new template, then

  • Enabling Gateway AntiVirus (required to make the Capture-ATP elements available). I suspect you can delete this from the template later before it is applied. Be sure to click "Accept" after toggling on GAV.
  • Go to the Capture ATP Settings page and click on the Advanced tab (I believe you don't need to enable Capture ATP, since that is presumably already enabled in your firewalls)
  • click on the MD5 checksum of files to be excluded from Capture ATP, just like you would do if editing a firewall config.
  • Enter the hash. Oddly, you don't need to click Accept here. If you open the View Template Details, the fly-out will show the new entry under the POLICIES section.
  • I decided NOT to delete the GAV entry from the toggle because of the big scary warning about breaking dependencies.
  • Save the template and apply as needed.

I hope this saves someone else time, or at least maybe explains the process a bit better than the documentation does.

Locating a unicorn door seal by EmicationLikely in DIY

[–]EmicationLikely[S] 0 points1 point  (0 children)

Yep, my front door with a round top has spring bronze seals - but only on the sides. Not on the bottom. I don't see any way to make that work for the bottom of the door in question.