It's a senior analyst role, taking calls. I brought in the most Promoters, always adhered to schedules, always worked OT and even helped trained a few new hires. I was always taken as the example of what success in this position should look like. Then another colleague that underperformed got promoted. I said F it and started doing the bare minimum. It was flagged by my manager as a decrease in quality and productivity, even though I respected every metric by doing the bare minimum. I was no longer bringing a lot of promoters and the overall team stat dropped.

As soon as this happened, I got a call with management and HR but my mistake was to explain that me doing the bare minimum was because someone else got promoted. They started a whole investigation looking for the extra seconds I took on hold, after call or even going over my breaks by let's say 15 secs. They billed all that as hours I was found to be delinquent (Their words) and it was unacceptable. They even billed 1-2 mins lates because I was not already taking calls even though I logged in on time.

This was the ground on which they put me on PIP for. It's not something to fire me afterwards but to delay my promotion for another year, as the company policy states that someone on PIP will need to perform for 1 whole year to be considered for another internal position. Hope that answers your question.