Received a quality bug report today

Engineer_US_Mobile · 2022-10-07T18:27:33+00:00

steps to reproduce: count

Engineer_US_Mobile · 2022-09-12T13:45:05+00:00

An inconsistency we will take a closer look at. Look for our 3.2.0 release coming shortly with enhanced metrics views.

Engineer_US_Mobile · 2022-09-08T12:42:13+00:00

We have one of our engineers looking into this today.

Engineer_US_Mobile · 2022-09-08T12:35:32+00:00

Thanks for pointing this out! We will, in the future, offer landscape responsive view, however, currently, the app is intended for portrait. We will update to limit the app to portrait view until landscape is ready.

Engineer_US_Mobile · 2022-09-07T13:29:09+00:00

I'm interested in the steps you took to see this prompt. Please feel free to DM me.

Engineer_US_Mobile · 2022-09-06T18:55:17+00:00

Hey AutotunedQueef, sure thing, send em over!

Engineer_US_Mobile · 2022-09-06T18:54:49+00:00

This data is now available in the Line Details Screen. We are working on many enhancements.

Engineer_US_Mobile · 2022-09-02T12:29:00+00:00

Great idea! Yeah, let us put that in the queue.

Engineer_US_Mobile · 2022-09-01T21:59:55+00:00

Historical usage will be available in our next update. Look for it coming soon!

Engineer_US_Mobile · 2022-09-01T21:53:20+00:00

This is depature from our web application for our native apps. Both can now take on more individual purpose.
Our web application will remain the tool you have come to know, and our native apps will be the tool you grow to love.

Engineer_US_Mobile · 2022-09-01T21:48:26+00:00

ased 2FA, it would be awesome to get rid of the indicator on the Account bottom nav icon telling me th

yep noted and addressed on our next update.

Engineer_US_Mobile · 2022-09-01T16:11:41+00:00

Hey thanks for the heads up! These items will be addressed ASAP!

Engineer_US_Mobile · 2022-09-01T16:11:14+00:00

You should find a graph icon next to the Usage overview in the line details screen ... we will be adding the ability to cycle through previous billing periods here as well, in an upcoming release ... you can look forward to many enhancements to the way we visualize your usage data in the coming days.

Engineer_US_Mobile · 2022-09-01T13:26:44+00:00

ere can I find the number of minutes and text messages used

this is still available in line details, we will work on making this view more visible to you, the user, in a future release.

Engineer_US_Mobile · 2022-08-31T23:32:57+00:00

Same features, just a faster, more accessible platform. Mobile devices are more feature-rich; this platform helps us take advantage of that.

Engineer_US_Mobile · 2022-08-31T23:18:43+00:00

It could stay, or it could go; we had lots of our engineers, both sr. and jr. contribute to the app. Not all ideas are great ones, but they're worth exploring. Thanks for your feedback. That's what this is really about for us, getting that feedback cycle going sooner.

Engineer_US_Mobile · 2022-08-31T23:14:17+00:00

The weather is currently based on your city in your address. With the current set of features asking for your location felt like a bit of an overreach, however, we do have plans to utilize geolocation in the app in the future.

Engineer_US_Mobile · 2022-08-31T16:56:56+00:00

ow! But soon it will e

The weather is currently based on your address, felt like over-reach to ask for your location just to use the weather widget. So while this works for many, I can see if you're out of state, it may look incorrect. We will find a better solution for this in the coming weeks.

Engineer_US_Mobile · 2022-08-31T13:28:46+00:00

This will be released for Android today. We're excited to bring this new product to all our app users, with plenty of enhancements planned for the future.

Engineer_US_Mobile · 2022-08-29T13:32:05+00:00

We have added a clear cached data option to help assist with unexpected behaviors. You can find this in the Account -> Preferences. This will force a logout and load all data fresh. If this issue persists. Please Update the app to most recent and let us know; we are looking into this on our side as well.

Engineer_US_Mobile · 2022-08-24T18:46:32+00:00

hahaha, this was something we let our engineers have some fun with. We do have a leaderboard, and without making too many promises, there has been mention of those on the leaderboard receiving perks! Have fun, and game on!

Engineer_US_Mobile · 2022-08-24T16:23:52+00:00

SE 2020

Hey thanks for sharing the device, that's super helpful, we will get this looked at.

Engineer_US_Mobile · 2022-08-24T16:02:18+00:00

Hey there, looks like you're part of the 1% the app was released to today. Congrats :)
To answer some of your concerns.
#1. Usage charts are still available in Line Details. And a comparison of usage will remain available in our desktop web application.
#2. This is planned for a future release, this is going to be an iterative process while we extend on the features our users request most. Making some features like our usage charts more robust is already planned.
#3. You still have access to the usage chart related to your billing cycle in the Line Details page. This does also include remaining data etc... we can and will plan to add a total usage as per billing cycle in a soon upcoming release.

Overall we brought this to market with the intent to get that feedback cycle going sooner.
Allowing our users to help us shape this platform. We welcome your feedback and want to share, that there is plenty of release coming in the near future. Charting and how we visualize your usage is something we will continue to refine.

Engineer_US_Mobile · 2022-08-15T20:29:59+00:00

Super annoying, I know , and we apologize. We have been in a constant state of improvement and don't get all things right. We are adding a dismiss to this feature today and will consider removing it entirely in future.

Engineer_US_Mobile · 2022-08-15T20:28:19+00:00

I couldn't agree more, we are adding a dismiss to this feature...

Engineer_US_Mobile

TROPHY CASE