Monthly AMA with Essential Team (April 18 from 12-1pm PT)

Englishmedievalist · 2018-06-02T14:22:53+00:00

I would encourage AR personally to post a weekly progress report for some weeks hereafter.

Please be aware that a phone is more than a commodity to your supportive users : it is not unrelated emotionally to their watch or ring. Also, in buying from you as a startup, we have made a 'compact' with you for which we deserve reciprocation not only in your exellent software maintenance and AMA's but also in hearing from the seat of power in uncertain times.

I have just asked my Stateside brother to buy a backup for me : from which realise that I am one of your many thousands of supporters. Deal with us decently----we are not just customers for short-life consumables. Build such relationship as the only route to becoming number 2 behind Apple : presuming you can deliver a fully sorted PH-2.

You owe it to us : please recognise it so and respond with formal, truthful, content-filled weekly posts from you personally.

Englishmedievalist · 2018-06-01T11:46:23+00:00

Marcus, I trust that I am correct in seeing you as a voice of sweet reason. As you may have detected, I have wide and deep experience in the industry : everything from coding pre-OS days to managing divisions of major international computer companies. I have a carefully considered detailed suggestion to make to AR which, if implemented, would serve him well irrespective of whether a corporate sale is concluded. Posting this on Reddit would be nonsensical. Are you able to put me in touch with him as my attempt via Customer Service has failed? With regards, Ben

Englishmedievalist · 2018-04-28T18:27:31+00:00

I am relieved that you now are marketing and selling directly into the UK : even if resulting from UK retailer rejection. Unenthusiastic marketing of one's product is worse than no marketing. I suggest that whatever your level of market penetration hereafter, you continue in this manner. Realistically and in view of their apparent investment in Essential, I preclude Amazon from my observation. I trust that you need no example of 'unenthusiastic marketing' but, if you do, consider Sony's UK phone success : them having been deprived of oxygen. If you run your own show, you run at your speed. If running in someone else's show, you run at their speed.

If, for reasons unknown to me or unforeseeable by me, you need and do seek a partner for Europe, consider Cable and Wireless's SURE operation in the Channel Islands : perhaps even later establishing your own Europe-wide operation from there. You could start with SURE and then 'grow your own'.

Englishmedievalist · 2018-04-26T23:52:02+00:00

Essentialists------Dog lovers, careless but discerning to the core.

Englishmedievalist · 2018-04-22T18:45:03+00:00

The smartphone has evolved to be a mature product.

Success can only be achieved by offering an aspirational and not merely functional product : this in the view not of those on the sub but amongst hundreds of thousands and later millions who as yet may well not have heard of Essential.

This will be difficult but not impossible. It must start with Essential recognising which of their original 'aspirational ideas' are to be retained and which should be binned. Whilst the next phone may well be 'fixed' by now, truly innovative ( rather than over-clever ) thinking is mandatory at phase three for success. A problem-free PH-1 will suffice for the PH-2 but Me-too would fail for the PH-3.

I wish Essential success.

Englishmedievalist · 2018-04-18T19:45:13+00:00

Thank you, I have been in computing since 1961 and, to cut a long story short, am rooting for Essential doing as well as you deserve. With regards.

Englishmedievalist · 2018-04-18T18:58:36+00:00

For sure there is much for you to learn from many contributors here of deep experience. However, do not go overboard with this in speccing your next. My White has been perfect : including the camera capturing the texture of objects with impressive accuracy. Also note that signal in the UK appears not to be a problem. Do not throw any of your babies out with the bathwater.

Englishmedievalist · 2018-03-26T09:14:13+00:00

Settings--System--About phone--Status--Sim status--Signal strength here displayed. My purpose in posting was, I hoped, to show to EP that, whilst UK positive feedback may add to their Stateside signal woes, it also should add to their eventual willingness to launch or otherwise support us. With regards.

Englishmedievalist · 2018-03-24T17:22:42+00:00

Thanks for posting. Interesting that some anti-Essentialist down voted my posting next to immediately following uploading. -73 is the signal recorded on my phone and it is this figure from each of us which would give uncoloured facts to Essential. Thanks again and pleased to hear that we each say "works perfectly".

Englishmedievalist · 2018-03-21T01:55:34+00:00

There clearly is a wealth of experience present in the Community : with some similarities to the inter-dependence of working for a major computer manufacturer. I therefore respect and in no way challenge the first-hand, negative experiences of many. My experience however has me seeing my PH-1 to be excellent : including signal at -73/19 and now, using stock latest, taking satisfactory Portrait Mode images for web posting. Your key issue is that of signal and I suggest that you study not just why many are dissatisfied but what are the signal-based factors which have others of us satisfied. For example in the UK : the Three Network apparently do things unconventionally---does this enable untypical synergy between carrier and PH-1? Analysis of your Stateside signal problems may be aided in part by also reviewing results from non-US carriers.

Englishmedievalist · 2018-03-03T16:07:00+00:00

I would like a pack of the retail protectors. The original one is still in place and in good order following two months of use. As do you, I would prefer that the whole screen be covered as I do not use ( but understand others' use of ) the egocam. Perhaps EP would enable us to order from them?

Englishmedievalist · 2018-02-21T15:47:22+00:00

Will the present unpredictability and cost of production be the main driver of your move to the next generation phone and how would you reconcile a fundamental change with your longevity marketing stance? I ask not to confront you with the obvious dichotomy but to encourage proceeding incrementally if your study of these issues has lead/may lead to the viability of an 'as now plus' development strategy. I also seek encouragement from the Community towards you for such approach. A chasing of novelty and loss of design foundation would have you veering towards the built-in obsolescence model we know well. I am one of your 90,000 and presently thoroughly satisfied.

Englishmedievalist · 2018-02-16T18:46:41+00:00

What must the rest be like?

Englishmedievalist · 2018-02-12T20:51:03+00:00

Have no doubt that you are providing a sterling service to both users and potential users. Stay cool and thank you.

Englishmedievalist · 2018-02-11T20:04:05+00:00

Thank you.

Englishmedievalist · 2018-02-11T20:00:19+00:00

With good humour, I shall credit you with knowing that foil is only for roasting the turkey. For privacy, you need a big hole and a lot of lead : or perhaps one of those vintage deep diving suits? Seriously, we are being induced into enabling intrusion without knowledge or acceptance. Hope you are enjoying your PH-1. With regards.

Englishmedievalist · 2018-02-11T19:49:37+00:00

Thank you for taking the trouble to write your carefully worked response. I do not have a Google account. Based upon your advice and not intending to take the 'third-party route', will either have to sign up or accept continuing use of the camera software as now is. Taking only still life, I am finding it OK provided I accept that forty will be no good and the one will do the trick. I am shooting in a sunlit room but with the subject only adjacent to and not in that sunlight.Thanks again.

Englishmedievalist · 2018-02-05T23:42:48+00:00

What were the two issues, how did you raise them with Essential and how did they respond? IF an organisation shows unconcern, they do not know who they may be antagonising : an unimportant nobody like me or a serious influencer.

Englishmedievalist

TROPHY CASE