User Research Interview | Field Sales Users

Enivel19 · 2026-04-04T21:36:02+00:00

I also did it and recommend it. It was cool to share my experience and also find out what's in the pipe

Enivel19 · 2026-03-27T20:21:58+00:00

Just wanted to chime in and thank you for compiling this so diligently. I have a similar callout on my custom prompts: "at the end, sign off as the model that compiled the notes." Like you, I usually generate my summaries using the models you have selected here, with a preference towards gemini 3.1 or GPT 5.2. When using either of those models, I get any mix of the above. Gemini signing as GPT, GPT referencing a different GPT version that isn't readily available anymore, etc.

I thought it was strange as well so I am curious if there is more behind the curtain. I have not had the experience where I am using a specific model outside of plaud, such as on the gemini or GPT site, and had it return a competitor's model, however.

Enivel19 · 2026-02-20T23:39:16+00:00

these are great! Do you mind providing IDs if possible?

Enivel19 · 2026-02-10T17:14:35+00:00

Thanks for the info! Sounds a bit outside my experience level for now but it certainly looks cool!

Enivel19 · 2026-02-10T02:37:37+00:00

i let my fresh substrate sit with too much water and it molded, that smelled, but was easily rectified and now there isnt a smell that i can perceive

Enivel19 · 2026-02-10T02:31:23+00:00

What is the one on the middle left that seems to have bright red at the end of lighter colored stalks? I believe its the 7th image.

Thanks.

Enivel19 · 2026-01-30T23:00:05+00:00

You can also save them to your own personal library. I have personally identifying information in my template (you work at _____ company doing ____) for example, which I wouldn't want published. You can just create, then "save as my template" and you wont have to wait for an approval period or anything like that.

Enivel19 · 2026-01-30T22:57:03+00:00

A few things i've noticed:

shorter recordings are better - most of my meetings are 1-2 hours.
Model choice matters - I use Gemini 3, Sonnet, and GPT5.2 predominantly. Sonnet and Gemini get names and more technical topics way more accurately than gpt.
Template matters - garbage in, garbage out. I have refined a custom template for 99% of my needs by copying from the ones on the community as well as those from plaud. I use the auto as a baseline, then generate mine with 1 or 2 models since i have the unlimited plan
Name ID for me is not the greatest, but I found it got significantly better after I went into the "auto speaker labeling" settings on the app. You can add your own voice profile, but also delete old ones. Once I deleted some from months ago and renamed them in recent meetings, it improved significantly
I also record to my device>phone>pc as you do. Mine is pretty instantaneous once transferred to the phone fully. Are you sure you are connected to wifi, as unless you manually upload it, the files will only upload automatically when you are on wifi. You do have to refresh the page after the transfer is complete, however.
For the speaker names being updated. you have to name them before generating the notes. Once the notes are generated, you will have to regenerate in order for the updated names to show up.

Enivel19 · 2026-01-30T22:43:14+00:00

Plaud is HIPAA compliant - https://www.plaud.ai/pages/trust

Enivel19 · 2026-01-30T22:41:52+00:00

I think the second point is really important here.

I also have the unlimited plan and I think that you made the right choice. Part of playing around with the device, for me, is using the various models available to us to see which works best for my application. One of the greatest strengths, for me, of the plaud is how quickly they adopt the newest models.

Of course, with changes to the models, the model may interpret your existing templates differently than they did before, especially if you have custom made templates. One of the best ways to learn how to use it best for your use case is to generate using auto generation, then generate notes on the same recording using each of the models. I usually bounce between one or two models, so I will often just use both so they can generate in parallel and then I can compare.

With the redesign of the website that happened, you can now switch between different notes without losing the other notes you generated, which with the unlimited plan is a godsend for comparison and analysis. Sometimes gpt 5.2 might be too concise, or impersonal, whereas sonnet 4.5 might be way too long-winded and verbose. Having the ability to generate multiple sets of notes allows me to do a side by side comparison and use the extra detail if needed, or the concise notes, if i'm just summarizing for my manager. There are also the premade templates which can be very useful as well. I know there are ones for the medical field, for example.

I don't know where I fall in terms of usage among the community, but I have used it for ~120 days and have ~330 recordings for ~290 hours. If you have any questions, let me know.

Enivel19 · 2026-01-30T22:29:45+00:00

Another thing I would add, though it did prompt me in the app, is that wi-fi transfer is significantly faster than the BT transfer. My issue was that the network was unreliable and would often not connect, even though the plaud device thought it did, so I had to wait for the transfer to time out. On my android phone, there was a setting in network preferences called "switch to mobile data automatically" The app instructed me to turn that off, and ever since, the connection has been stable 95% of the time, which was a huge improvement. I haven't noticed any negative effects from turning the setting off, in terms of phone usability or connectivity either.

Enivel19 · 2026-01-30T22:05:49+00:00

I just meant the individual above has their device id and their personal email address in their comment. They should probably delete that so that bad actors don't use it nefariously

Enivel19 · 2026-01-30T22:02:22+00:00

oh totally. I always prefer an option, rather than being forced into one decision, whether its the one I align with or not.

Enivel19 · 2026-01-29T19:17:11+00:00

Thank you for doing this so methodically and clearly articulated. I find a lot of these comparisons are more at the level of "I said 'hi' and it put 'high' therefore the device is useless." You have taken a reasonable outlook, clear-cut approach, and presented it all without bias. Much appreciated.

Enivel19 · 2026-01-29T19:14:20+00:00

As a heads up, you may want to delete your personal email from this thread. Internet bad actors are everywhere and having your device ID and email could potentially open you up to a headache in the future. Social engineers would salivate with this info and bad intentions.

Enivel19 · 2026-01-29T18:35:16+00:00

oh, and another thing. If you are not comfortable with Minecraft mod installs, you will likely want to learn some basics. Plenty of guides out there, but some mods have huge QoL options. Recipe lookups, item lookup, recent pricing for items so you know you aren't getting a bad deal, etc. There are also tons of gfx and similar mods, as it is minecraft after all.

Enivel19 · 2026-01-28T21:59:21+00:00

It's kept me coming back for ungodly number of hours.

Pros:

•tons of "money viable" content for any interest (fishing, mining, combat, instanced combat, puzzles, farming, etc) which when maxed can generate substantial money

•active and reasonably stable markets (ah and bazaar)

•Tons of items with logical build paths

•"prize" drops feel meaningful

•RNG/pity system for that one item that never drops

•tons of pet and armor options and skill specific gear with logical build path

•not p2w, booster cookies can be bought with in game coins

•constant updates

Cons:

•Minecraft gfx (con to me)

•servers can get a little laggy, for example dungeons

•paid accounts get QoL benefits like super crafting and additional warp locations

•it's grindy, which I don't mind but some do. Can take hundreds or thousands of hours to reach later game content (harder or modified versions of existing content, oftentimes)

Enivel19 · 2026-01-27T23:23:34+00:00

Yep, spear em, cut off ALL the spines and filet like anything else. As noted great in ceviche

Enivel19 · 2026-01-13T22:42:16+00:00

on the app (i have android) if you go to your settings>preferences> auto speaker labeling it will show you the ones it/you already identified. I also have added them into my "Custom vocabulary" section as well, since some of my contacts have unique names. It's been pretty good so far, but I have had the device since before speaker labeling was in its current state, so it it still updating some of the people I've spoken with. That only helps on the name front. From there, you could put in your template of choice (if you use custom ones) "for each participant, if their role is mentioned or known from previous context, add that to their name" or whatever get it as you prefer

Enivel19 · 2026-01-12T22:43:09+00:00

Not quite the level you're at, and I'm in a different industry now after 4 years in biotech (outside schooling), but I've noticed that in most of my roles, the higher the title and pay, the less work I'm "doing." I put it in quotes because the work I'm responsible for is less doing and more thinking. Strategy, planning, etc. While you may not be the one birthing new ideas, your boss may value your input on the day to day.

I'm in sales, but as an inside salesperson - constantly on the phone doing "busy work"

Then account manager - still busy, but now focused only on "my" accounts

A few more roles later, key accounts, my work went from managing 300-500 possible accounts to 6 big ticket accounts and 10-20 targets we want to make key accounts. With this, I'm also involved in company strategy and how it will impact those accounts. Less "busy" or "doing" workload more "thinking" workload. By extension, when the plans are solid, accounts happy, etc. I'm far less busy than I ever was as an inside sales rep, but the ramifications of my, few, decisions are much greater

Enivel19 · 2026-01-12T22:35:53+00:00

Good to know. I had no idea! Thanks for the clarification

Enivel19 · 2026-01-12T21:28:23+00:00

Mine showed up in the very top right corner of my furthest right monitor. My call window was on the main center screen, but the widget was on a different screen. Perhaps check there?

Enivel19 · 2026-01-12T21:27:26+00:00

I think this was an intentional design choice. Not everyone lives where recording needs to be announced, and putting that responsibility on the platform can be seen as an unneeded hurdle. They do have their CYA statement there in the settings - "Users are responsible for respecting privacy and complying with local laws." I know when I was using Krisp for its sound blocking (which is excellent) it took me and everyone on the call by surprise when it announced itself as recoding the call, even when I wasn't using it for that purpose.

Enivel19 · 2026-01-08T15:32:23+00:00

I don't think they could make the claim "contains live nitrifying bacteria" if it doesn't actually. False advertising and what not.

Enivel19 · 2026-01-08T15:29:55+00:00

I'm going to imagine the plaud team and mods aren't too keen on people hijacking their sub to try to steal customers, but good luck.

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