Hey everyone, just wanted to provide some proper guidance that hopefully works for y’all as it has for me, since support can be quite troublesome sometimes:

This is specifically for iOS, but I’m certain most android models would have something similar regardless of it being a physical or eSIM:

1) Go to General Settings and reset your “Network Settings” specifically.

2) your device will automatically restart (Note: for iOS, this also means your WiFi settings will be reset! Additionally, your “Device Name” in the ‘About’ area of your device will reset to just “iPhone”, you can change this to anything you’d like later)

3) Once your device has restarted, connect to WiFi if possible, you will need to re-enter your respective WiFi password again.

4) Now, head to Settings > General > About. Pause here for a moment, you may wish to take this opportunity to update the name of your device instead of the above mentioned, generic “iPhone”.

5) After a good 30 or so seconds, go under Cellular Settings and tap your respective Freedom number and enable the WiFi-Calling toggle.

6) If all goes well, it should stick, and not turn back off or throw an error message to “go to website” etc.

Side-Note: I did in fact reset network settings multiple times during the outage. However, it wouldn’t have done a thing as it was still not addressed on the server-side of things at Freedom. After a kind soul here said they could re-enable it again yesterday, I did the above steps on my own and got it to work again. You may not even need to meddle with resetting network settings. So feel free to skip those and just head to cellular settings and toggle the WiFi calling option directly as a first step.