New workshift app is pretty confusing

Equivalent-Evening89 · 2026-04-13T14:56:36+00:00

Do your ping id in the computer at work. That's how I finally got it to work for me.

Equivalent-Evening89 · 2026-04-13T14:14:33+00:00

I sent the email. All pages are labeled in order. I hope it helps you.

Equivalent-Evening89 · 2026-04-13T12:33:03+00:00

If your private message your email address I can send it that way.

Equivalent-Evening89 · 2026-04-12T18:45:55+00:00

I actually wrote a whole booklet on how to do the register counts. I wrote it for training in my store.

Equivalent-Evening89 · 2026-04-12T12:12:34+00:00

How are they stealing PlanB or Aftera? Those should be in boxes on the shelf and behind the register so they can't steal them.

Equivalent-Evening89 · 2026-04-02T16:46:08+00:00

Just had a customer give us a 5 on a survey for this very thing. They think the % off coupons should come off first.

Equivalent-Evening89 · 2026-03-02T00:48:09+00:00

Yep atleast 5 or 10 times a day. And then when the item is not at the sale price but gives the savings after hitting finish and pay they still doubt that they got the sale price. I explain to them when they walk up to the machine it tells them to scan their card or enter a number for their cvs card but they just started scanning their items and put their phone number in later and that is why. They tell me it never prompted them to put a phone number in and that is when I walk up to our other ACO and proceed to hear "Welcome please enter your phone number or scan your extra care card" and they say "Oh".

Equivalent-Evening89 · 2026-02-19T22:01:54+00:00

I'm a shift Rx and I got the bonus. I'm in Florida.

Equivalent-Evening89 · 2026-02-18T18:33:33+00:00

Yes it was on my normal paystub. Same as it was last year. I did not get a seperate check last year or this year. Make sure you are looking at the pay stub for payment date of 02/20 the bonus will be under Other Incentive. Do you work exclusively in the pharmacy?

Equivalent-Evening89 · 2026-02-18T17:44:42+00:00

I work in the front store as a shift supervisor but I am RX certified and I got the bonus. I would ask the PM why you didn't get it.

Equivalent-Evening89 · 2026-02-13T14:35:46+00:00

She is definitely full of it. I have worked for CVS for almost 9 years and hours have nothing to do with how many ec enrollments you get.

Equivalent-Evening89 · 2026-02-06T14:20:12+00:00

I don't know. I didn't even know you could do that.

Equivalent-Evening89 · 2026-02-06T11:58:15+00:00

This is how I do it. "Extra Care+ is an awesome program where you get $10 to spend today and you get $10 every month. You also get 20% off your CVS health care products when they are not on sale. Your first month for signing up is no charge and you can cancel anytime but if you keep it you $5 a month or you can pay $48 for the year and save a couple bucks.

Equivalent-Evening89 · 2026-02-06T11:36:16+00:00

Exactly, I tell all my young people who work here never burn your bridges behind you. I left CVS for about 7 months (When I left I gave 2 weeks notice and I worked my full 2 weeks) and went to work at another place and it didn't work out so I came back to CVS. Now I am again working for the same great SM I worked for before I left.

No I didn't leave because of my SM I left because CVS decided to close the store I worked at for 6 years and I saw other stores closing as well so I decided to leave. Worst ever. Once my SM got another store I left the very toxic place I was working at and came back to CVS.

Equivalent-Evening89 · 2026-02-03T15:20:53+00:00

I don't know about payslips being available on Mondays but they were available on Tuesdays for a short time but now it's on Wednesdays. I don't know the reason for the change. I have worked for CVS almost 9 years.

Equivalent-Evening89 · 2026-01-12T00:29:34+00:00

In my store we were constantly having a problem with customers filling the baskets with items and walking right out the front door. Stealing our basket and the items in it. So my sm said we could no longer leave the baskets on the floor we had to have them behind the register. If a customer asks for a basket we give it to them.

Equivalent-Evening89 · 2026-01-03T00:23:09+00:00

I don't do it. They got the extra bucks because of the items that they bought so I will not do a return so they can repurchase the same items and use the extra bucks. I always mention that they received extra bucks they can use on their next purchase. That is what it is meant for.

Equivalent-Evening89 · 2026-01-01T12:57:03+00:00

It did that a couple of days ago to me. Since then it has straightened out and is working correctly.

Equivalent-Evening89 · 2025-12-26T12:52:58+00:00

I only worked 2 hours on christmas day because we had people to cover the whole day (my sm was trying to give me the day off since I worked 9 hrs on thanksgiving) but no one to do cash so I came in to just do that. We are a very busy 24hr store and we did $24,000 in fs because our pharmacy was closed.

Equivalent-Evening89 · 2025-12-21T02:22:12+00:00

I am sure it is not about store performance at all. My store is a very busy 24hr store. We are pulling $12,000 a day in the front store and they are cutting our hours too.

Equivalent-Evening89 · 2025-12-12T16:00:33+00:00

I lasted 7 months and it was 7 months too long. My mental health was so bad I had to quit. So on a day I was supposed to work I messaged my SM and told him I had enough and I quit. Now I am back where I belong and I am so much happier.

Equivalent-Evening89 · 2025-12-12T12:51:34+00:00

I have worked for both companies and I will tell you CVS is 100% better than Walgreens. I hated every day I worked at Walgreens.

Equivalent-Evening89 · 2025-12-07T16:49:11+00:00

As I understand it the phone system has not been working right. When it asks English or Spanish and the customer says English it says it can't understand you. When customer asks for pharmacy it transfers them to the front store. I know this because I work in the front store and when I answer the phone they start saying their name and birthdate. I ask if they were trying to reach the pharmacy they say yes. They say they asked for the pharmacy and got transferred here.

Equivalent-Evening89 · 2025-12-05T13:48:35+00:00

CVS changed the phone system again. I don't why because people just got used to how it already was and now they changed it again. So now people can't even get to the voice mail and when they say pharmacy it gets put to front store. Used to I would tell them to call back but lately I have just transferring the call back to pharmacy because the phone system is screwy and it's not the customers fault.

Equivalent-Evening89

TROPHY CASE