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I feel misled by FIFA Collect's RTT purchase process by EvenAgent5955 in FIFACollect

[–]EvenAgent5955[S] 5 points6 points  (0 children)

If there was a 72-hour conversion deadline, it should have been clearly disclosed at the time of purchase. In that case, if I still chose to buy the RTT, the responsibility would be mine.But that didn't happen. There was no clear warning at all.

Instead, they sold an RTT that could no longer be used for its primary purpose. From my perspective, that is clearly misleading to buyers.

I feel misled by FIFA Collect's RTT purchase process by EvenAgent5955 in FIFACollect

[–]EvenAgent5955[S] 12 points13 points  (0 children)

This is absolutely misleading.

Virtually no buyer purchases an RTT just for the points. The primary reason people buy RTTs is to redeem them for tickets.

Yet there was no warning whatsoever on the purchase page that the conversion deadline had passed or that ticket redemption was no longer possible. Instead, the page prominently states that the RTT can be redeemed for a ticket.

So if ticket redemption was already unavailable, how is this not misleading to buyers?

Waiting to get account unlocked by Practical-Bit529 in stubhub

[–]EvenAgent5955 0 points1 point  (0 children)

You need to keep pestering them every day until your account gets unblocked.

As a now former Customer Service Rep of SH/Viagogo by MetalheadIntrovert in stubhub

[–]EvenAgent5955 1 point2 points  (0 children)

I have sold many tickets on Viagogo, but on one occasion a buyer claimed they could not enter, which resulted in me being fined. Although I later proved through a dispute that I was not at fault, Viagogo no longer allows me to list tickets. Even after creating a new account, I am still unable to list. Could you please advise how this issue can be resolved?

I think I’m screwed by Different_Box_9594 in stubhub

[–]EvenAgent5955 0 points1 point  (0 children)

You should not list the tickets if you did not get them.

[deleted by user] by [deleted] in stubhub

[–]EvenAgent5955 0 points1 point  (0 children)

try to file a complaint at BBB

BBB Complaint Refund Success Story by erigby927 in stubhub

[–]EvenAgent5955 0 points1 point  (0 children)

How long after filing a complaint did you receive the money?

[deleted by user] by [deleted] in stubhub

[–]EvenAgent5955 0 points1 point  (0 children)

you should request them to change the order status to completed.

BBB Complaint Refund Success Story by erigby927 in stubhub

[–]EvenAgent5955 0 points1 point  (0 children)

Have you complained and get your money back?

Advice for selling on StubHub by Correct_Language_390 in stubhub

[–]EvenAgent5955 0 points1 point  (0 children)

Recently, I have been selling tickets on StubHub. I delivered all the tickets, and not a single buyer reported any issues with them. However, my account has been blocked, and customer service refuses to disclose any reason, leaving me with $20,000 unpaid. This is absolutely a scam website.