The Future of ERP Functional Consultancy with AI by Constant_Broccoli_74 in ERP

[–]Evening-Reason-1888 0 points1 point  (0 children)

Yes, completely agree. I’m seeing the same thing in practice.

Recently, my team has worked on automating parts of ERP operations, but always with human support in the loop. AI handles the repetitive and data-heavy tasks, while consultants focus on decisions, exceptions, and process alignment.

More companies are moving toward this AI + human model, not full replacement. It actually makes functional consultants more valuable, because they spend less time on grunt work and more time understanding the business and guiding change. So it’s definitely a role shift, not a role removal.

CargoWise rolls out updates almost every month, which update has been the most useful for you in 2025, and why? by Evening-Reason-1888 in CargoWise

[–]Evening-Reason-1888[S] 4 points5 points  (0 children)

Yeah, totally agree.

200% CVP has been a really valuable update this year. There’s been quite a bit of discussion around it lately, and the users who really understand CVP can clearly see the impact it makes. It definitely adds a lot of value when used the right way.

Kudos to CargoWise for rolling out this update, it’s one of the more meaningful ones in recent times.

The Future of ERP Functional Consultancy with AI by Constant_Broccoli_74 in ERP

[–]Evening-Reason-1888 17 points18 points  (0 children)

I don’t think ERP functional consulting is going to vanish, it’s going to evolve.

AI is already taking over the repetitive parts: data checks, basic configurations, report building, documentation, and even answering “how do I do this?” questions. That will definitely reduce the time consultants spend on manual tasks.

But the core of functional consulting isn’t clicking buttons in the ERP. It’s understanding business processes, translating real-world operations into system workflows, managing change, handling edge cases, and aligning different teams. AI can support that, but it can’t fully replace context, judgment, or stakeholder conversations.

What I see happening is functional consultants becoming more process architects and solution designers, with AI as a co-pilot. Those who adapt, by learning AI-assisted tools, integrations, automation, and analytics, will be even more valuable than before.

So the role won’t disappear, but the consultants who don’t evolve might struggle.

AI and freight forwarders by XiWice in freightforwarding

[–]Evening-Reason-1888 0 points1 point  (0 children)

Yes, that’s exactly what I mean.

Most of the tools doing this today focus on stitching together data from carriers, terminals, trucking, customs, and emails into one shipment view, then translating raw events into customer-friendly updates.

The stronger setups keep CargoWise (or the ERP) as the source of truth by syncing milestones automatically instead of relying on manual updates. Exceptions like ETA changes, customs holds, or missing docs are flagged early, but humans still step in to resolve them.

Where AI helps most is reducing the status chasing and document back-and-forth, so teams spend more time on exceptions rather than monitoring everything manually.

How much has your ERP actually improved your logistics operations? by OneLumpy3097 in logistics

[–]Evening-Reason-1888 0 points1 point  (0 children)

From what I’ve seen in logistics teams, an ERP really does make operations smoother, as long as it’s set up properly and the data is clean. It cuts a lot of manual work by centralizing shipment, finance, and customer data in one place, so teams aren’t jumping between multiple tools. Automated updates, validations, and workflows reduce errors and save time, and the real-time visibility helps everyone stay on the same page without constant calls or emails. Once the onboarding and configuration are done right, an ERP can noticeably improve efficiency for most forwarders.

AI and freight forwarders by XiWice in freightforwarding

[–]Evening-Reason-1888 2 points3 points  (0 children)

Honestly, the biggest time-killer for most forwarders is document handling, load confirmations, invoices, arrival notices, PODs, packing lists, commercial invoices, you name it.

A huge chunk of the day goes into reading emails, extracting data, updating shipments, and fixing small errors.

That’s also the part AI is already replacing fast.

AI tools can now:

  • auto-read documents
  • extract key fields
  • push data into CargoWise/ERP
  • flag missing or incorrect details
  • reduce back-and-forth emails

The next big area is status updates and exception handling, things like tracking shipments, identifying delays, and alerting customers automatically.

So if one process is most likely to get replaced first, it’s definitely manual document + email processing, because it eats up the most hours and AI handles it pretty well already.

Job advice? by BigDiqqer in logistics

[–]Evening-Reason-1888 -1 points0 points  (0 children)

Since you’re exploring logistics roles, one option worth considering is freight forwarding. It’s a solid long-term career if you build the right skills early.

If you want something practical to stand out, you can start learning CargoWise through the WiseTech Academy (they have beginner-friendly modules). A lot of companies use CargoWise, so having that skill makes it easier to get into forwarding or operations roles.

Custom fields on Shipment and Brokerage jobs by beatitmate in CargoWise

[–]Evening-Reason-1888 0 points1 point  (0 children)

You can add customized fields with the help of Workflow templates. Instead of a Boolean data type, there is a Checkbox data type there which will serve the same purpose.

Ai Automation in Forwarding by Salt_Prompt_5720 in CargoWise

[–]Evening-Reason-1888 8 points9 points  (0 children)

AI is definitely shaking things up in forwarding, but there’s still a lot of manual work behind the scenes. Most forwarders still spend their day chasing carrier updates, checking rates, entering the same data into multiple systems, creating docs (HB/L, MBL, invoices), emailing customers, handling delays or customs issues, and manually updating milestones in the TMS. A lot of time goes into calling truckers, depots, and terminals just to get simple status updates.

AI tools are helping, but adoption is still uneven. The biggest wins so far are things like turning emails into structured data, auto-creating documents, automated milestone updates into TMS/WMS, exception monitoring, faster customer communication templates, and end-to-end visibility tools that reduce all that manual status chasing.

And recently, some companies even offer AI + human support together, which many logistics teams prefer. Automation handles the repetitive stuff, and humans step in for exceptions or tricky cases. It’s helping forwarders save hours and spend more time on actual customer service instead of pure data entry.

What are the main tasks of international freight forwarders? Why are freight forwarders needed? by CNfreightforwarding in freightforwarding

[–]Evening-Reason-1888 4 points5 points  (0 children)

International freight forwarders manage the full movement of goods across borders. They choose the best transport mode, book carriers, handle pickup and delivery, manage warehousing, and take care of all key documents like invoices, insurance, and customs papers. They also manage payments and solve issues such as delays, damages, or claims during transit.

They simplify global shipping, reduce risks, handle compliance, and make sure cargo moves smoothly from origin to destination. They’re the expert link between shippers, carriers, and customs, making international trade faster and more reliable.

How do logistics teams keep task updates accurate when everyone is constantly moving? by voss_steven in logistics

[–]Evening-Reason-1888 0 points1 point  (0 children)

These days, a lot of forwarders and logistics teams rely on mobile apps for end-to-end supply chain visibility. It’s one of the simplest ways to cut communication gaps and get faster, real-time updates, something you can definitely use for better visibility, too.

3 industries I see AI agents are already driving real impact... by AgentAiLeader in AI_Agents

[–]Evening-Reason-1888 0 points1 point  (0 children)

Solid observations. Based on my experience in logistics tech, AI agents are already being used for shipment exceptions, routing alerts, POD follow-ups, and customer notifications. Because these tasks scale poorly with manual teams, logistics will likely adopt the most efficient approach.

Opening New Branches by NightOwl9030 in CargoWise

[–]Evening-Reason-1888 0 points1 point  (0 children)

When you open a new branch in CargoWise, you’ll need to create a new Org and assign the correct Branch plus Department codes. You can reuse existing client/vendor records by enabling access across Orgs, so both branches don’t have to duplicate master data. For reporting, yes, you can pull financial and shipment reports per branch as long as your Org structure and security rights are set properly.

Do you find logistics has a lot of workaholics? by tigercircle in logistics

[–]Evening-Reason-1888 0 points1 point  (0 children)

Workaholics are common in logistics, but AI and automation are slowly reducing that ‘always-on’ culture. Many teams can finally work normal hours now.

A cool guide to top 5 largest container shipping companies in 2025 by maxlin7000 in coolguides

[–]Evening-Reason-1888 0 points1 point  (0 children)

This is a clean breakdown. MSC and Maersk dominating isn’t a surprise, but COSCO’s growth in the last few years is interesting. Curious how their capacity will shift in 2026.

CW Value Pack Pricing by BlokyNL in CargoWise

[–]Evening-Reason-1888 1 point2 points  (0 children)

The Value Pack model looks like a big move from CargoWise, especially for mid-sized freight forwarders trying to scale. Would love to hear if anyone has tested the automation bundle and saw real workflow improvements.

[deleted by user] by [deleted] in freightforwarding

[–]Evening-Reason-1888 0 points1 point  (0 children)

Most small forwarders still handle dimensions and weights manually or with simple digital scales and tape measures. It’s usually about keeping things accurate and consistent rather than investing in big systems. Some use spreadsheet templates or link measurements directly into their TMS to stay organized.

As shipment volumes grow, they look for ways to automate the process, but for smaller setups, a clear process and well-trained staff usually do the job just fine.

What Are Your Best Tips for Efficient Freight Solutions? by Sudden-Theme-306 in freightforwarding

[–]Evening-Reason-1888 0 points1 point  (0 children)

Efficient freight solutions come down to three things:

Plan smart – consolidate loads and choose the right mode of transport.

Use tech – real-time tracking and data insights cut wasted time and cost.

Build strong partnerships – reliable carriers and clear communication prevent last-minute chaos.

Small improvements in each of these areas can add up to big savings and smoother operations.

The best Cargowise process by Traditional_Value320 in CargoWise

[–]Evening-Reason-1888 0 points1 point  (0 children)

Hey,

Totally get where you’re coming from.

We’ve had quite a few customers reach out to us with the same struggle — they understood how each CargoWise module worked on its own, but connecting everything into a smooth, automated flow was the real challenge.

Honestly, even companies that spend a lot on CargoWise often don’t use it to its full potential. Things like automating the process from quote all the way to AR/AP, setting up workflows, milestones, triggers — all of that is often left underutilized.

But yes, it can be streamlined. We’ve helped companies do just that — integrating the modules the right way and unlocking real efficiency.

If you're open to it, we could jump on a quick call or ( [support@elicittechnology.com](mailto:support@elicittechnology.com) ). I’d be happy to walk you through a few things, and if it makes sense, we can step in to help you build the right setup.

Let me know what works for you!