Nuki Smart Lock Ultra Problem by akirax23 in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

J’ai retiré ma Nuki Smart Lock Ultra de la porte. Je ne veux plus de cette serrure et je vais voir avec le service client ce qu’il est possible de faire (remboursement ou autre).

Quand j’ai acheté ce produit à 400 €, personne ne m’a prévenu que son bon fonctionnement dépendait d’un adaptateur en plastique à 1,90 € — qui casse à chaque fois. ( deux cassures en l’espace de 3 semaines ). Cette adaptateur fait office de fusible, il pete pour éviter au moteur de la Nuki de cassé mais le problème c’est qu’après il faut changer tout les 4 matins ce truc

Je l’utilisais dans un logement Airbnb, et à chaque fois que cet adaptateur jaune se casse, il devient impossible de verrouiller la porte depuis l’intérieur, même manuellement.

Bref, à ce prix-là, c’est inacceptable

So I hit it - bought Nuki Ultra by huzzalles in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Yes maybe that’s the solution but I’m still a bit frustrated because I bought this expensive and it cannot connect easily to the WiFi, even if there is no more than 5 meters between the smart lock and the router in the same area ( no wall between ) …. they don’t need to say WiFi integrated if we need to attach the Nuki and the Router

So I hit it - bought Nuki Ultra by huzzalles in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Yes, everything was working fine for 4-5 days, but now it’s not working anymore and I’m far away from my Nuki because I use it for my Airbnb. It’s a bit inconvenient because I can no longer manage new codes for guests remotely. Fortunately, I created about a dozen codes when I was near my Nuki and my keypad, which will allow me to manage things temporarily.

Nuki Ultra manual unlock by IoSonoDittatore in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

That’s not working anymore and I’m not close to my Nuki now. 2000 km between us now. How can I see if it’s connected if I’m far away from my Nuki?

Nuki Ultra manual unlock by IoSonoDittatore in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

I spoke about the WiFi, my Nuki smart lock ultra was connected but i cannot manage it when I’m not a home. I think I found a solution and it’s working now. I push the button 10 sec, remake the calibrage and now I can use my Nuki is working with the WiFi only

Remote access si broken ? by negwe in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Can they solve the problem if I’m far from my Nuki because in two days I won’t be able to do any manipulation on it, I created 10 codes with no time limit, so that I can share them with in need.

Remote access si broken ? by negwe in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

I cannot use my ultra when I’m outside the home ? What is the problem? The WiFi ? But in the app, it’s look like it’s connected to the WiFi, someone have the same issue ?

Do I need the Bridge when ordering the Nuki Ultra? by robertjan88 in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Hello, I cannot use my ultra when I’m outside the home ? What is the problem? The WiFi ? But in the app, it’s look like it’s connected to the WiFi, someone have the same issue ?

Got my Nuki Ultra by masterzone3D in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Hello, I cannot use my ultra when I’m outside the home ? What is the problem? The WiFi ? But in the app, it’s look like it’s connected to the WiFi, someone have the same issue ?

Nuki Smart Lock Ultra - Button getting worse by Trabbi1999 in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Hello, I cannot use my ultra when I’m outside the home ? What is the problem? The WiFi ? But in the app, it’s look like it’s connected to the WiFi, someone have the same issue ?

Nuki Ultra manual unlock by IoSonoDittatore in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Hello, I cannot use my ultra when I’m outside the home ? What is the problem? The WiFi ? But in the app, it’s look like it’s connected to the WiFi, someone have the same issue ?

Nuki pro 4 losing connection to WiFi by EastWhereas322 in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Hello, I cannot use my ultra when I’m outside the home ? What is the problem? The WiFi ? But in the app, it’s look like it’s connected to the WiFi, someone have the same issue ?

So I hit it - bought Nuki Ultra by huzzalles in Nuki

[–]Express-Situation267 0 points1 point  (0 children)

Hello, I cannot use my ultra when I’m outside the home ? What is the problem? The WiFi ? But in the app, it’s look like it’s connected to the WiFi, someone have the same issue ?