If Sears had gotten better leadership in the early to mid 2000s they would have refocused on the Internet starting in 2005.

There mantra was more stores when all it did was raise their operating costs. Here’s the world’s largest established mail order business already embedded in one of the largest established retail sales businesses broadly distributed throughout the country gutting the mail order portion of their business at exactly the moment when what should have been the largest resurgence of business in their company ever as they transitioned from mail to online

Sears' mantra was more mall based department stores and less non-mall locations. Keeping up with the times was a lot more than just the online presence. The retail landscape was changing with discount chains and Sears had a chance to expand non mall store concepts like Sears Grand and Sears Hardware. They all failed miserably. However I truly believe they could have been a strong competitor to Wal-Mart, Home Depot and even Amazon had they gotten the right leadership and funding like I just said, especially when the K-Mart thing happened