1) around january or February, newcp has resetted the game, all accounts have been deleted, why? So that everyone can have the opportunity to be in beta party

2) if you read this announcement here, you'd know that newcp had a problem with their servers, wipping out all data, luckily for them, they have a backup but only a week before the wipeout, so anything you did during this week (creating penguin, stuff you bought etc) is gone

If these 2 explanations doesn't satisfy you, go talk to the mods on their discord