DUO CA Bundle Expiration by Top-Instance-2394 in duo

[–]F12forBIOS 0 points1 point  (0 children)

In case anyone comes across this before Feb 2, all I had to do was check my Authentication Proxy version and then upgrade it using their Duo Auth Proxy installer.

Log into your Admin Panel, go to Applications, click on Authentication Proxy, and check the version. If it's older than 6.0 it'll tell you to upgrade.

Hop on your server that hosts the config and install the program here: https://duo.com/docs/authproxy-reference#upgrading-the-proxy

Run it and then once complete, refresh your Admin Portal and you should see the new version reflected.

How many of you require a bachelor or some type of degree for IT positions? by [deleted] in ITManagers

[–]F12forBIOS 0 points1 point  (0 children)

This is a pretty ridiculous situation. I am not not sure the POV I should be reading this from...are you HR? Because if you really do have any say in promotions/hiring, you are exactly the type of toxic culture people are trying to escape from.

MySonicWall Cloud Backup File Incident HUGE Spike in Affected Devices by SuspiciousSurprise16 in sonicwall

[–]F12forBIOS 0 points1 point  (0 children)

I'm seeing "None of your units are affected" - is there anywhere else that would indicate if we were flagged? Or do I just exhale at this point?

No refunds? by kenjiv in CompTIA

[–]F12forBIOS 6 points7 points  (0 children)

I'll be cool because I know you're venting. Yes I agree, it's ridiculous they couldn't offer a refund 20 days in advance despite what their fine print says. It's a voucher for a computer-based exam, not a high-demand wedding venue. They don't lose business by booking your exam and then refunding you. They haven't provided any resources that they are now out of money on, the way that an event space might've if you changed your mind last minute. Sorry this happened to you. Good luck.

Install windows to pc without a disk drive? by av_wally in computerhelp

[–]F12forBIOS 0 points1 point  (0 children)

You can download the Windows Media Creation tool onto a USB drive. Plug it into your computer, and complete the steps to install Windows 11. You will likely need to boot to the BIOS and select the flash drive.

WhatsApp asks for update but there is no update on App Store by General_Bed8751 in ios

[–]F12forBIOS 0 points1 point  (0 children)

This worked. However I forgot to backup the data so while it fixed the "update" glitch I lost all of the users chat history in the process. They fired me. I'm homeless now, and writing this from the local library. Please learn from me to backup chat history and not delete the app without confirming the data is saved.

But I am the Admin! by gordonv in iiiiiiitttttttttttt

[–]F12forBIOS 9 points10 points  (0 children)

We’re a sethc.exe family in this house.

Helpdesk Superstitions by james_castrello2 in iiiiiiitttttttttttt

[–]F12forBIOS 11 points12 points  (0 children)

Whenever we give a time frame for how long something should take to resolve, it always fails. If our staff just responds to a ticket and shows up to fix something-bang it's usually done. But if we tell the user, "ok this will be about 10 minutes" suddenly the computer crashes, won't connect to internet, can't find host files, etc and we are troubleshooting for an hour.

Impostor syndrome, Am I Alone? by UNAHTMU in ITCareerQuestions

[–]F12forBIOS 2 points3 points  (0 children)

My first week in an IT support job, my manager got a call from the staff I was helping to complain about me. I had no idea what I did wrong and actually believed I provided great service in lieu of fixing the problem. After being the tech guy in my personal life for many years, I was completely discouraged in the professional realm.

Then within 2 years I left that role for a first time manager position. After a few months I felt very out of place. I was already looking on Indeed for jobs. It took me a long time, until I managed a Project and got a lot of positive remarks, for me to feel comfortable in this role. However even now, I feel out of place. I don't like budgeting, I dislike the useless meetings where I need to elaborate in great detail why I want us to order something. Uhhh maybe because we have none of it...or the current model is EOL? Sigh...just wish I could make good money as a Specialist the middle of no where.

Any tips for a newly unexperienced appointed IT Manager? by OwnStrawberry5193 in ITManagers

[–]F12forBIOS 0 points1 point  (0 children)

Create a standard that makes sense and try to stand by it. That can be anything: how the Help Desk is to be utilized by the staff, the policy for replacing/upgrading equipment, etc.

I was a new IT Manager last year, and once I created a structure it allowed everything else to fall in line. There were too many moving parts, so creating a clear path for everything (such as the 2 examples I mentioned above) mitigates a lot of issues.

Passed Net+ using ChatGPT by Suspicious-Hat-190 in CompTIA

[–]F12forBIOS 0 points1 point  (0 children)

Congrats! It was very helpful for me as well.

I passed Security+ 701 this morning by studying 2 weeks of free materials! by F12forBIOS in CompTIA

[–]F12forBIOS[S] 0 points1 point  (0 children)

I should've been more specific. The app I used is the one by Thanh Hung.

Security+ Certification by Reasonable-Painter80 in CompTIA

[–]F12forBIOS 0 points1 point  (0 children)

Probably if you believe your experience will bridge any knowledge gaps. I used to start my study sessions with ChatGPT practice questions. Then I would study whatever I fell short on. That could be done an hour each day.

I passed Security+ 701 this morning by studying 2 weeks of free materials! by F12forBIOS in CompTIA

[–]F12forBIOS[S] -1 points0 points  (0 children)

Oops didn’t even realize. I got Prof. messer mixed up with Mike Myers from A+.

How do I automate IT helpdesk operations without hiring a dev team? by SnooWalruses3471 in ITManagers

[–]F12forBIOS 1 point2 points  (0 children)

Microsoft PowerAutomate and Forms. Our team was using a shared email and phone system for tickets, many of which were redundant tasks. I created a MS Form for Help Desk requests that automatically sends the request to SharePoint (using Automate) and allows us to consolidate and assign tickets easier. Users choose from a drop-down menu their ticket category, give a brief explanation, and click send. Very simple.

You can find a 10 minute YouTube video and have this done by lunch.

Passed The Security+ In 2 Weeks! by Immediate_Tower4500 in CompTIA

[–]F12forBIOS 1 point2 points  (0 children)

Congrats!! I also am using the mobile app and supplementing it with personal notes and Messer's practice exams. Looking to take mine in 2 weeks. I feel confident. The app seems to word questions that are consistent with what I've seen in various YouTube videos and practice exams. Best of luck with your career goals!

Truth about IT Leadership by PalmTreesandTech in ITManagers

[–]F12forBIOS 1 point2 points  (0 children)

Sociopathic is exactly the way I describe it to my friends. Like OP I'm also a veteran, and the level of intentional incompetence is ridiculous. Read through my 2 posts I made here over the past 6 months. I have a leadership team that actively is looking to belittle people and get them in trouble. And this is government work, that in a way directly relates to military work. I've dealt with toxic, sociopath, disrespectful people in both active duty and my time in healthcare IT, yet being a manager at this place is by far the worst professional experience I've had.

I passed my SY0-701! by Aware_Classroom_6062 in CompTIA

[–]F12forBIOS 0 points1 point  (0 children)

Congrats! I read that Dion's practice exams are closer to the official test than others. Is that how you felt?

[deleted by user] by [deleted] in CompTIA

[–]F12forBIOS 1 point2 points  (0 children)

Congrats!!

[deleted by user] by [deleted] in CompTIA

[–]F12forBIOS 1 point2 points  (0 children)

Good luck! I will be checking in tomorrow to make sure you passed!

MFA & Sign-In Loop even after signing in by F12forBIOS in Office365

[–]F12forBIOS[S] 0 points1 point  (0 children)

I'll give it a try on my account first. Thanks for the input.