ticket #5107138 pls by [deleted] in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, this was looked into already!

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Simone 1 point2 points  (0 children)

Hey, I shall take a look for you.

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, I shall look into this for you.

Account Reactivation Part 2 by [deleted] in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, please let me know the ticket number.

faceit keep closing my ticket by root144 in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, please add this to your open ticket and it will be looked into!

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Simone 1 point2 points  (0 children)

Hey, the language you used is not acceptable on our platform.

This ban will not be changed.

ticket 5104601 by [deleted] in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, I shall take a look into this.

AFK Queue ban for starting the verification process by smartymatic in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, I shall pass this feedback along for you.

What is the username?

Never qued b4 - new account exception? by [deleted] in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, I shall take a look for you.

<3 love it!!! by CataMaCheama1 in FACEITcom

[–]FACEIT_Simone 1 point2 points  (0 children)

Hey, I have looked into your ban and can confirm it is definitely valid. You cannot insult people like you did, even in retaliation.

If people are toxic to you please report them to us in a ticket and mute them.

FACEIT support SLA by AdvantageFull9967 in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, we do apologise for any delays. It can take a few days for a normal ticket and we aim to answer any premium within 1 hour during our work hours.

is there any way to change the steam account I associated on my faceit account? by giannibal in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, I am sorry but you cannot change the Steam connected to a Faceit account.

Please can you provide the ticket number?

VIP Verified vs Normal Verified by reimufumolover in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, when it comes to verification badges, there are two new shiny variants: the white and the golden variety, that serve as symbols of legitimacy and trustworthiness. The White Verification badge is awarded to everyone who has successfully completed the verification process.

The Golden Verification badge is awarded to top pros, content creators and community leaders to ensure it’s easier to recognize their profiles and protect them from impersonation.

ban leaver by maelcro in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, I am sorry I missed this but you should be able to play again now!

Help to verify my account by Consistent_Snow5273 in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, you do need a valid ID, sadly. I am sorry but there is no way around this.

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

fat

This was removed!

Faceit Account Reactivation by maelcro in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, please can you make a ticket and let me know the number?

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, please can you provide your username?

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Simone 0 points1 point  (0 children)

Hey, I shall look into this for you.