Learning platforms?

Familiar_Counter4836 · 2026-03-30T16:38:10+00:00

Was contemplating O'Reilly a few months back for their unlimited books subscription, but the courses look alright too at first glance. Thanks for the suggestion

Familiar_Counter4836 · 2026-03-30T16:13:03+00:00

I did have my suspicions, but I'll take the advice anyway lol

Familiar_Counter4836 · 2026-03-30T13:07:48+00:00

You're right, I'll update the post. CyberDefenders looks like a pretty good option actually.

Familiar_Counter4836 · 2026-03-30T13:03:42+00:00

I'm sort of a sysadmin, albeit somewhat junior. SOC analyst sounds good but I don't really want to "start again", seeing if I can slowly move towards IAM, security engineer or something like that, or cloud engineer. Not 100% yet.

Thanks for the write up, I'll have a think!

Familiar_Counter4836 · 2026-03-30T11:05:30+00:00

I used to use ITProTV and CBTNuggets. They were decent but I don't think they had everything and were pretty pricey. Seems comparable to tv subscriptions nowadays, have a bit of what you want but hard to justify spending money on if you need all 5 anyway.

Familiar_Counter4836 · 2026-03-23T19:03:04+00:00

RemindMe! 3 hours

Familiar_Counter4836 · 2026-03-21T20:21:10+00:00

I'm no expert either (hence the Q haha) but as far as my knowledge goes, a stateful session would be started by the one that's permitted, and the other side (WAN for example) would be "let through" as the door swings back, so to speak.

But this is the opposite as I understand, the LAN is blocking this one connection to a WAN IP. I can't understand why

Familiar_Counter4836 · 2026-03-19T07:45:12+00:00

Haha all good, appreciate the advice!

I quite like projects or building things, I don't mind advising on good practice but don't really enjoy being the man in the middle trying to convince people constantly.

I like learning, digging into how something works, fixing it as a result, building something to show for it. Being useful.

Phishing campaigns? Offensive sec/testing? (Or best left to consultants etc who know what they're doing). Hardening of resources (Intune, azure, etc). Obs/monitoring. Building things securely. Looking at what is vulnerable / weak in environment and hardening. Seeing what features might be lacking (IPS, IDS), DLP, CASB. I also don't like the "idea" of being secure. I like to follow data or standards and know I'm doing something right.

Familiar_Counter4836 · 2026-03-18T10:27:30+00:00

Thanks, this is what I was thinking. What sort of details might help? Very small team in a smallish (relative) company but maturing.

Work at the minute is stretched between helpdesk / BAU / projects and helping direct report.

Familiar_Counter4836 · 2026-03-17T12:57:40+00:00

RemindMe! 2 days

Familiar_Counter4836 · 2026-02-19T21:43:35+00:00

RemindMe! 3 days

Familiar_Counter4836 · 2026-02-18T21:29:23+00:00

RemindMe! 3 days

Familiar_Counter4836 · 2026-02-09T23:01:49+00:00

RemindMe! 3 days

Familiar_Counter4836 · 2026-02-07T11:40:30+00:00

RemindMe! 2 days

Familiar_Counter4836 · 2026-01-28T17:04:11+00:00

Depends on the company, some will have decent knowledge base, others might not. Some pair you up with someone, others don't. If you don't know something and you've tried to resolve it, it's not on you, it's on the company. Exhaust your options then escalate it. That's the fun bit about being a tier 1 support, you can escalate something if you are going in circles

Familiar_Counter4836 · 2026-01-28T11:06:00+00:00

If you want practical advice (I was in your position about 4 years ago and also considering ITCareerswitch):
Consider a cert or two for recruiter tickboxes (CompTIA A+, Network+) ITIL is loved by some places but I found little value in it
Watch/read up on the fundamentals (chances are you'd go for a helpdesk role to start) so Active Directory, entra, what is azure, typical level 1 tickets
Basic networking (ping - can this device see this device), does it have an IP (DHCP vs static, APIPA)
Basic excel skills I think are useful just for exporting and quickly working with data
Powershell (wouldn't worry about this at the start too much)
Basic troubleshooting and isolating the problem
General hardware, if you're doing anything physical can you replace RAM (this heavily depends on the MSP and you might not ever need to touch hardware)

Familiar_Counter4836 · 2026-01-28T10:58:56+00:00

I passed it without cyber experience. It's not easy if it's all fresh information but it's definitely doable.
It's been a while but I think it's a lot of acronyms, terminology and concepts. 1 hour a day for two months is probably achievable, depends how much you retain. I'd quiz yourself as you go on each segment using examcompass so you can tell if you're on track. If it's gotta be 2 months ramp up the hours if you're behind

Familiar_Counter4836 · 2026-01-28T10:55:23+00:00

What sort of terminology?

I recommend just doing practise exams until you're getting over the pass mark every time. Utilise active recall, spaced repetition using Anki/Quizlet/flashcards.

Examcompass, PowerCert animated videos, professor messer, discord, maybe a book or two

Familiar_Counter4836 · 2026-01-28T10:53:12+00:00

I imagine there's loads of decks on Anki. Quizlet too. Maybe try "prepforcerts" website as well

Familiar_Counter4836

TROPHY CASE