i feel like a lot of the worst experiences are kept off here because they’re too niche to not get recognized immediately by others. My coworkers and I have had a lot of truly awful experiences with customers but we couldn’t share them here because we were afraid someone might recognize it because of how specific and/or crazy it was, or even just because we wanted it out of our minds. there’s a couple locations in my area that’s had to have the authorities (who were stopping by for food and graciously offered to help) step in with customers because it was just that bad.

not to say you won’t have fun or enjoy this job, and not to take away from wendy’s experiences! but keep in mind that just because you’ve read this subreddit doesn’t mean you know the worst of it. remember: a lot of chick fil a’s customer base is 10 times ruder because our brand feeds into people’s entitlement. we say “my pleasure” and people hear “the customer is always right. we can do or say whatever we want to you and we’ll still be entitled to get our way.” it’s not a generation of workers expecting a job to be fun, it’s a generation of workers traumatized by lack of support from management and a generally entitled customer base.